Core Insights - The article discusses the implementation of the "Efficient Completion of One Thing" initiative in Henan Province, aimed at enhancing government service efficiency and optimizing the business environment through the integration of various administrative processes [1][2][3] Group 1: Personal Entrepreneurship - The personal entrepreneurship service was launched in late July, consolidating five business-related tasks into one, allowing entrepreneurs to complete multiple processes with a single application form [1] - The processing time for these tasks has been reduced from 90 working days to 20 working days, with the number of required documents decreased from 13 to 7, and the number of processing steps reduced from 3 to 1, eliminating the need for multiple visits [1] Group 2: Enterprise Employment - The enterprise employment service integrates seven cross-departmental tasks, transforming the process from multiple visits to a single application with one set of materials [2] - The time required for these services has been cut from 90 working days to 30 working days, with document submissions reduced from 23 to 17, and processing steps from 7 to 1, also eliminating the need for multiple visits [2] Group 3: High-tech Enterprise Policy Support - The high-tech enterprise policy support service combines three tasks into one, allowing companies to directly access benefits after recognition [2] - The processing time for this service has been shortened from 210 working days to 150 working days, streamlining the application process for eligible enterprises [2] Group 4: Technology Achievement Transformation - The newly launched technology achievement transformation service merges processes from various departments, facilitating the handling of four key tasks online [3] - Applicants can access this service through the Henan government service website or relevant mobile applications, moving away from the previous multi-departmental approach [3]

Core Insights - The introduction of the "豫事办" APP has significantly streamlined the process of obtaining newborn certificates in Henan Province, allowing families to complete multiple applications in a single step [1][2] - Since the pilot launch in August 2023, over 300,000 families have utilized this service, demonstrating its widespread acceptance and effectiveness [1] - The new system has drastically reduced the time and materials required for processing applications, with processing time cut from 32 working days to just 5, representing an 84.3% reduction [1] Summary by Categories - **Service Efficiency** - The new system allows for the simultaneous processing of 8 different applications related to newborn registration, which previously required multiple visits to various departments [1] - The number of required application steps has been reduced from 16 to 3, and the number of documents needed has decreased from 9 to 2 [1] - **User Experience** - New parents, such as Liu and Li, have expressed satisfaction with the ease of use of the APP, highlighting the convenience of completing applications from their mobile devices [2] - The role of hospital staff has evolved, with nurses now assisting parents in using the APP, indicating a shift in service delivery [2] - **Impact on Families** - The reform is perceived as a positive change, contributing to a more efficient and less stressful experience for new parents during a significant life event [2]

"要更好凝聚服务群众，健全群众利益协调机制，提高公共服务水平，用心用情解决群众急难愁盼问题。要突 出抓基层、强基础、固根本，推动资源、服务、管理下沉，确保社会治理各项工作纵向到底、横向到边。" ——习近平 核心提示 一个国家治理体系和治理能力的现代化水平，很大程度上体现在基层。打通基层治理"神经末梢"，办好一件 件群众身边的小事儿，才能切实提升人民群众的获得感、幸福感、安全感。5月21日，本报记者深入兰考县政 务服务中心、淅川县九重镇邹庄村、尉氏县张市镇、濮阳县庆祖镇西辛庄村，探访基层高效能治理的鲜活做 法。 数字赋能用心服务 "没带身份证，原以为要白跑一趟，没想到刷个脸就把业务办了！"5月21日，兰考县居民李先生前往该县政务 服务中心办理住房公积金业务，"高效办成一件事"服务窗口工作人员现场指导他通过人脸比对授权获取电子 身份证，顺利完成了业务办理。 "刷脸办"是今年兰考县政务服务中心打造"无证明城市"新推出的一项服务。 2014年3月17日下午，习近平总书记到兰考县为民服务中心考察时，对中心工作人员说，服务中心不是万能 的，各地效果也不一样。作为一种积极探索，硬件好固然好，但关键是服务要到位，根本要像焦裕 ...