最新上线的河南省科技成果转化"一件事"将省科技厅、市场监督管理局、税务局等部门的办事流程进行 合并再造，梳理现行相关税收优惠政策，实现科技成果查新、科技成果登记、专利权质押融资奖补资金 申请、现行相关税收优惠政策宣传辅导4项业务集成办、网上办，从此告别"多头跑"。申请人可登录河 南政务服务网、"豫事办"APP，或者到所在地省、市政务服务中心"一件事"综合窗口进行办理。（记者 陈辉） 责任编辑： 王苑 近日，记者从省行政审批政务信息管理局获悉，今年我省持续推进"高效办成一件事"，7月底以来，新 上线的个人创业、企业用工、高新技术企业政策扶持、科技成果转化四项"高效办成一件事"涉企服务事 项，进一步提升政务服务效能，优化营商环境。 据悉，河南省个人创业"一件事"已在7月底上线试用。此前，个人创业需分别到人社、市场监管、税务 等部门办理业务，通过梳理归集相关部门创业相关联事项，将营业执照信息核验、纳税人信息确认、就 业创业证申领、无雇工个体工商户及灵活就业人员参加养老保险登记、创业补贴申领5项业务整合成个 人创业"一件事"。创业者仅需填写一张申请表，提交身份证、银行账号、经营流水材料、工资支付凭证 等基础材料，即可 ...

Core Viewpoint - The article highlights the successful implementation of the "Efficient Completion of One Thing" reform in Qufu City, which has significantly improved the efficiency of administrative services and enhanced the experience of businesses and citizens [1][3]. Group 1: Administrative Efficiency - Qufu City has adopted the "Efficient Completion of One Thing" as a key strategy to optimize the business environment and enhance government service efficiency, achieving an average reduction of 81.32% in processing times and a 75% reduction in required documentation [1][3]. - The city has launched over 140 high-frequency "one thing" themed services, transforming administrative processes from "possible" to "easy and convenient" [1]. Group 2: Process Reengineering - Qufu City has restructured administrative processes to eliminate inefficiencies such as multiple trips and excessive documentation, integrating cross-departmental services into a streamlined process [3]. - The establishment of a "one-stop" comprehensive service window allows for simultaneous processing of related matters, reducing the average number of required documents from 47 to 6 and cutting approval times from over 40 days to within 10 working days [3]. Group 3: Digital Empowerment - The city has prioritized data sharing as a core support for the reform, creating a unified government data sharing platform that consolidates 107 types of high-frequency electronic certificates for cross-departmental recognition [4]. - The introduction of the "Cloud Inspection" model utilizes remote video technology to expedite on-site inspections, reducing the average time from several days to approximately 30 minutes [4]. Group 4: Service Extension - Qufu City has developed a "one-body linkage" service system to ensure that the benefits of reform reach all citizens, with a focus on providing assistance throughout the application process [6]. - The establishment of dedicated service teams and special service windows for vulnerable groups ensures that all citizens can access administrative services conveniently and effectively [6].

海口市营商环境建设局优化群众办事流程，提升政务服务效能 老人办事从"跑三四趟"到"刷个脸" 海南日报全媒体记者 张期望 "不用像以前那样要跑三四趟，现在我刷个脸就办好了，真的是太方便了。"7月4日，在海口美兰区 人民大道物资大院小区长者饭堂内，今年85岁的陈凤珠在孙女的陪同下，通过长者饭堂内人脸识别系 统，不到30秒就确认好助餐资格。接过工作人员端上的饭盒，开始享用起了长者饭堂的可口饭菜。 陈凤珠当天享受到的便利，得益于今年5月，一市民在海口市政务大厅未办成事窗口的一次反馈。 这背后也体现出海口市营商环境建设局将人民群众关心的问题作为工作的出发点和落脚点，大力倡 导"回应一个诉求、解决一类问题、规范一个领域"的工作理念。 "现在都提倡数据多跑路，群众少跑腿，但长者助餐资格申办，却还要跑三四趟腿，真的很不方 便。"今年5月，海口市民符文丽来到海口市政务大厅未办成事窗口向工作人员反映，前段时间，她为了 给母亲申办长者助餐资格，先前往社区填好申领资格表，然后又跑到街道办做审批意见，最后将审批表 送到区民政局，才帮母亲办理好了长者饭堂助餐卡，这样太不方便了。 收到符文丽的反馈后，海口市营商环境建设局立即行动，会同海口 ...

Core Insights - The decline in the usage of the "unable to complete tasks" window reflects an improvement in government service efficiency [1][2] - The initial purpose of the "unable to complete tasks" window was to provide a "green channel" for citizens facing obstacles in routine administrative processes [1] - The transformation of citizens' "problem lists" into a "performance list" for party members has contributed to reducing the number of unresolved issues [1] Summary by Sections - **Government Efficiency Improvement** - The decrease in visitors at the "unable to complete tasks" window indicates enhanced government service efficiency [2] - The establishment of this window was initially aimed at addressing common pain points such as missing documents, complicated processes, and rigid policy execution [1][2] - **Systematic Changes and Coordination** - The coldness of the "unable to complete tasks" window is also a result of improved institutional mechanisms that facilitate cross-departmental coordination [2] - New systems allow for online and offline submission of requests, triggering a full-cycle process that includes acceptance, precise forwarding, collaborative handling, and tracking [2] - This mechanism helps prevent delays and ensures timely processing of citizen requests, thereby enhancing overall service quality [2] - **Ongoing Commitment to Citizen Needs** - The "unable to complete tasks" window serves as a reminder for party members to continuously focus on citizen needs and improve their performance capabilities [2] - It remains a safety net for citizens facing difficulties, ensuring that help is available when needed [2]