2025年11月18日，南京银行（601009）发布公告称，为了提供更加优质、高效的金融服务，南京银行将 于2025年11月21日21:00至11月22日8:30对部分系统进行升级，升级期间将暂停相关业务办理。具体安排 如下： 11月22日02:00至04:00，暂停手机银行、网上银行、鑫微厅、微信公众号等渠道的个人业务，包含不限 于客户信息维护、电子账户开户/充值、签约/解约、转账、退款、个人贷款、积分业务、数字人民币、 网关支付和快捷支付等业务。 11月22日00:00至04:00，暂停95302智能语音导航功能、手机银行的数字营业厅和智能问答客服功能； 暂停鑫e伴APP的在线客服功能（人工企微客服不受影响）；暂停直销银行H5电子账户开户、手机银行 个人基本信息修改、鑫微厅薪资卡预约开卡、信用卡等相关业务； 11月22日0:30至05:00，暂停全行ATM的存款、取款、转账、查询等相关业务办理（南京银行卡在他行 ATM的业务办理不受影响）； 11月22日01:00至03:00，暂停手机银行、南京银行信用卡公众号、N Card小程序等渠道的信用卡申卡、 面签、调额、分期等相关业务；暂停手机银行、鑫微厅等渠道 ...

Core Points - Nanjing Bank announced a system upgrade scheduled from September 5, 2025, 18:30 to September 6, 2025, 20:00, during which certain services will be suspended to enhance financial service quality and efficiency [1] Summary by Categories Service Suspension Details - From September 5, 18:30 to September 5, 21:30, mobile banking, Xinwei Hall, and WeChat official account services for appointment and information will be suspended [1] - From September 5, 19:00 to September 5, 23:00, corporate online banking and related services will not be available [1] - From September 5, 20:00 to September 6, 20:00, various channels for bill-related services will be suspended [1] - From September 5, 21:00 to September 6, 01:00, all services of Xin Cloud Finance, including payment, wealth management, and bills, will be unavailable [1] - From September 6, 01:00 to September 6, 04:00, electronic account services and personal information updates via the official WeChat account will be suspended [1] Customer Communication - The bank expressed gratitude for customer support and understanding regarding the inconvenience caused by the upgrade [2]