Core Viewpoint - The Chinese flame-retardant board industry is experiencing continuous technological innovation and product upgrades, driven by increasing fire safety requirements in various sectors such as public spaces and high-rise buildings [1][6]. Group 1: Industry Definition and Classification - Flame-retardant boards are specialized boards made by adding flame retardants to engineered wood boards, enhancing their fire resistance while maintaining basic properties of engineered wood [2][10]. - They can be classified into several types based on the base materials, including wood-based, gypsum, metal composite, plastic, and mineral wool boards [2][3]. Group 2: Industry Development Status - In 2023, China's engineered wood board production reached 33,598 million cubic meters, with projections of approximately 35,000 million cubic meters by 2025 [4][6]. - From 2019 to 2024, a total of 2,761 flame-retardant board patents were filed in China, with over 400 patents filed annually from 2020 to 2022, peaking at 482 in 2021 [1][6]. Group 3: Industry Chain - The flame-retardant board industry chain includes upstream raw materials (wood, gypsum, metals, plastics, mineral wool), midstream production, and downstream applications in construction, transportation, electronics, and furniture [10][11]. - The industry is driven by policy standards, fire safety demands, and environmental trends, with future growth expected due to rising building safety requirements and advancements in green manufacturing [10][11]. Group 4: Competitive Landscape - The flame-retardant board industry in China features a competitive landscape dominated by large building material groups, supplemented by regional companies and foreign brands [12][14]. - Major companies include Daya Saint, Rabbit Baby, Fenglin Group, Qiannianzhou, Beixin Building Materials, Huayuan Holdings, CIMC, Kingfa Technology, and Plit [12][14]. Group 5: Representative Companies - Beixin Building Materials is a leading player with a focus on gypsum boards and has a production capacity exceeding 3.5 billion square meters, generating revenue of 13.107 billion yuan in 2024 [14][16]. - Fenglin Group is recognized for its environmentally friendly flame-retardant boards used in significant public buildings and has a production volume of 1.5314 million cubic meters in 2024, with revenue of 1.908 billion yuan [16][17]. Group 6: Industry Development Trends - The demand for flame-retardant materials is steadily increasing due to urbanization and safety regulations, with the industry undergoing technological upgrades and policy-driven transformations towards eco-friendliness, high performance, and globalization [19].

Core Viewpoint - The successful mediation by the market supervision bureau in BoBai County highlights the commitment to consumer rights and fair justice, recovering nearly 80,000 yuan for the consumer involved in a product quality dispute [2][7]. Group 1: Incident Overview - A consumer named Mr. Zhuang filed a complaint regarding serious quality issues with a fire-retardant board purchased from a local wood company, amounting to 83,000 yuan [4]. - The market supervision bureau initiated a mediation process upon receiving the complaint, confirming the validity of the claims [4]. Group 2: Mediation Process - The first mediation attempt via phone was unsuccessful due to significant disagreements on compensation [5]. - A second mediation was conducted, leading to the company agreeing to refund and compensate Mr. Zhuang [5]. Group 3: Final Resolution - After the company failed to fulfill the agreement, a third mediation was organized, resulting in the company agreeing to refund and compensate Mr. Zhuang a total of over 79,000 yuan [7]. - Mr. Zhuang expressed gratitude for the efforts of the enforcement personnel, emphasizing the importance of their work in upholding consumer rights [7]. Group 4: Service Philosophy - The market supervision bureau's personnel maintained a "people-oriented" service philosophy, prioritizing public interest and demonstrating a commitment to fair resolution of consumer disputes [7].