12月22日，58同城发布了2025生活服务业趋势洞察报告（下称"报告"）。 报告认为，人工智能正从效率工 具演进为生活服务业的"数字骨架"，驱动行业从劳动密集型向"智能协作型"跃迁。 报告显示，平台已涌现近50类"人机协作"新岗位与40种智能新服务，一线从业者与年轻学子正积极拥抱这 场变革，行业生态与职业图景被深刻重塑。 与此同时，在服务现场，智能硬件正成为"第二劳动力"。外骨骼装备、擦窗机器人、智能监测设备等正从 家庭消费品向行业级生产力工具演进。其中，外骨骼装备可使搬家工人体力负荷下降60%，擦窗机器人则将高 空作业效率提升一倍并大幅降低安全风险。 新智能："数字骨架"贯通全链路 AI的价值已从单点突破升级为全局赋能，如同"数字骨架"般贯通招聘、派单、履约、培训、客服等全链 路，成为行业的新型基础设施。 在调度端，AI已从辅助工具升级为"第二调度者"。以58智慧家政系统为例，智能派单算法让商户经营效率 提升57%，劳动者接单数提高45%，服务资源得以在更大范围内实现动态匹配与高效流转。来自深圳的00后家 政经纪人王宇鑫，在这一系统支持下，实现了阿姨资源的精细化配置和高效利用，并推动线上预约、评价等标 准 ...

AI成生活服务业"数字骨架"，新岗位、新服务加速涌现 超一半房产经纪人已将AI纳入日常流程，后厨机器人操作员成为餐饮数字化的"新基础工种"，多模型同 屏AI翻译在金融、医疗等高端会议中成为"默认服务"，这些细节正勾勒出生活服务业智能化的真实图 景。 12月22日，58同城发布的2025生活服务业趋势洞察指出，人工智能正从效率工具演进为生活服务业 的"数字骨架"，驱动行业从劳动密集型向"智能协作型"跃迁。报告显示，平台已涌现近50类"人机协 作"新岗位与40种智能新服务，一线从业者与年轻学子正积极拥抱这场变革，行业生态与职业图景被深 刻重塑。 新职业：近50类人机协作岗位涌现 随着AI成为行业底座，生活服务业的岗位结构正在发生系统性重塑。据统计，2025年平台上已涌现八 大类、近五十个深度融合AI能力的新职业，覆盖房产、制造、医疗、教育、家政、设计等众多领域。 这些新岗位的共同特征是：既需要深厚的传统专业知识，又要具备与算法和智能设备高效协作的能力。 如AI招聘助理、智能机器人训练师、AI翻译审校、辅助机器人操作工、AI医疗影像分析师、智能健康 管理师、AI房产经纪人等。 在餐饮业，"后厨机器人操作员"已成为数 ...

Core Insights - Service consumption is becoming an important direction for consumer upgrades as people's quality of life improves, shifting focus from "having" to "quality" [1] Group 1: Restaurant Industry Innovations - Haidilao has increased its nighttime dining services, transforming its Sanlitun location into a night snack-themed restaurant, resulting in a noticeable increase in nighttime customer flow, particularly among young people [2] - Major restaurant companies are actively innovating through product, scene, and model innovations to cultivate new service consumption growth, contributing to the industry's sustainable development [2] - McDonald's China aims to leverage its brand value to boost business growth while supporting consumption recovery, aligning with national policies to stimulate domestic demand [2][3] - Haidilao has opened over 50 night snack-themed restaurants in major cities, catering to diverse consumer needs [3] - The brand "CuoCuo" under the Xiaobai Group has collaborated with international IPs to enhance its market presence, leading to positive feedback and improved operational data [3] Group 2: Tourism Industry Upgrades - Travel and hospitality companies are innovating to meet diverse consumer demands, focusing on multi-faceted and refined services [4] - Hainan Airlines emphasizes service upgrades centered around passengers, utilizing digital empowerment to create new revenue streams and enhance domestic demand [4] - Huazhu Group is exploring new growth points in service consumption by offering tailored services for different consumer segments, including the elderly and marathon participants [4] Group 3: New Consumption Trends - The shift from product consumption to service consumption is accelerating as China's GDP per capita exceeds $13,000, indicating a rapid growth phase for service consumption [7] - National policies are increasingly supporting service consumption, with initiatives aimed at enhancing service quality in key areas such as dining, accommodation, and home services [7] - In the first half of the year, final consumption expenditure contributed 52.0% to economic growth, with a notable increase in service consumption driving economic vitality [7]