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Salesforce Plunges 20% in a Year: Is CRM Stock Still a Hold?
ZACKS· 2026-01-09 14:05
Core Insights - Salesforce, Inc. (CRM) shares have declined 17.9% over the past year, underperforming the Zacks Computer – Software industry's 10.7% gain, with competitors like Microsoft and Oracle showing positive growth [1][5][20] Financial Performance - Revenue growth for Salesforce has slowed to 8.7% year over year in the first nine months of fiscal 2026, a significant decrease from previous double-digit growth rates [5][6] - Earnings per share (EPS) is projected to grow at a compound annual growth rate (CAGR) of 15% over the next five years, down from 27.8% in the previous five years [7] Market Dynamics - The slowdown in growth is attributed to cautious enterprise spending amid economic uncertainty and geopolitical pressures, with no significant improvement expected in revenue projections for fiscal 2026 and 2027 [6][10] - Businesses are shifting from large digital transformation projects to smaller, lower-risk investments, impacting Salesforce's growth strategy [10] AI Integration and Innovations - Salesforce is focusing on enhancing its enterprise software portfolio and integrating artificial intelligence (AI) across its product lines, which could help regain growth momentum [10][12] - The introduction of AI tools, particularly Agentforce, has generated $1.4 billion in recurring revenues in Q3 FY26, with a 114% year-over-year increase [13] IT Spending Trends - Worldwide IT spending is projected to increase by 9.8% year over year to $6.08 trillion in 2026, with software expected to grow even faster at 15.2% to $1.43 trillion [14] Valuation Metrics - Salesforce is currently trading at a forward P/E ratio of 20.16, significantly lower than the industry average of 28.47, making it an attractive investment from a valuation perspective [15][19] Strategic Positioning - Salesforce's strategic acquisitions and focus on AI and enterprise software position it well for long-term growth, despite current challenges [11][20]
Salesforce vs. ServiceNow: Which Cloud Software Stock Has the Edge?
ZACKS· 2025-12-29 13:31
Key Takeaways NOW is showing stronger growth and execution than Salesforce as enterprises expand digital workflows.NOW closed 103 deals above $1M ACV in Q3 2025, while customers generating over $5M ACV continued to climb.CRM's AI products drove $1.4B in Q3 recurring revenues; overall sales growth has slowed to single digits.Salesforce (CRM) and ServiceNow (NOW) are two of the most important enterprise cloud software companies, helping large organizations modernize operations, automate workflows and manage c ...
How Should Investors Play Salesforce Stock After Q3 Earnings Beat?
ZACKS· 2025-12-10 13:41
Key Takeaways CRM's Q3 earnings topped forecasts, while revenues grew 10% year over year.AI tools like Agentforce and Data Cloud drove strong recurring revenue gains.CRM's sales growth has slowed as enterprises pull back on large IT investments.Salesforce, Inc. (CRM) recently posted decent third-quarter fiscal 2026 results, helping its shares rise 9.3% since the Dec. 3 release. CRM’s third-quarter non-GAAP earnings per share (EPS) surpassed the Zacks Consensus Estimate, while revenues matched the same. The ...
Salesforce vs. Oracle: Which Cloud Software Stock Has the Edge?
ZACKS· 2025-11-24 14:16
Core Insights - Salesforce and Oracle are leading players in the cloud software market, providing enterprise-grade platforms for various business needs [1][2] - The ongoing digital transformation raises the question of which stock presents a better investment opportunity [2] Salesforce Overview - Salesforce maintains its leadership in the customer relationship management market and is expanding its ecosystem to include AI, data, and collaboration [3] - The introduction of Einstein GPT has integrated generative AI into Salesforce's offerings, enhancing automation and decision-making for clients [4] - AI-driven products like Agentforce and Data Cloud generated $1.2 billion in recurring revenue in Q2 of fiscal 2026, marking a 120% year-over-year increase [5] - Global spending on generative AI is projected to reach $644 billion by 2025, with enterprise software expected to grow by 93.9% to $37.16 billion [6] - Despite a revenue growth slowdown to 8.7% year-over-year in the first half of fiscal 2026, this is attributed to macroeconomic factors rather than company-specific issues [7] Oracle Overview - Oracle's revenues increased by 12% year-over-year to $14.9 billion in Q1 of fiscal 2026, with cloud revenues rising 27% to $7.19 billion [8] - Cloud infrastructure revenues surged 54% to $3.35 billion, with management projecting significant growth in Oracle Cloud Infrastructure revenues [8][10] - Oracle has secured multi-billion-dollar contracts with major tech companies, contributing to its optimistic growth outlook [9] - The company is investing heavily in infrastructure, expecting to spend around $35 billion in fiscal 2026, which is 70% higher than the previous year [12] - Despite strong revenue growth, Oracle's non-GAAP EPS increased only 6%, and it reported a negative free cash flow of $362 million in Q1 of fiscal 2026 [13] Comparative Analysis - Oracle's growth outlook appears stronger, with projected revenue and EPS growth rates of 16.5% and 12.9% for fiscal 2026, respectively [14] - In contrast, Salesforce's fiscal 2026 estimates indicate more modest growth rates of 8.8% for revenue and 11.4% for EPS [15] - Year-to-date, Salesforce shares have decreased by 32.1%, while Oracle shares have increased by 19.3% [17] - On a valuation basis, Salesforce has a forward P/E ratio of 18.33, compared to Oracle's 26.95 [18] Conclusion - Oracle is positioned as the more compelling investment choice due to its accelerated growth in AI, unified platform strategy, and favorable growth outlook [21] - Salesforce's slowing growth has impacted its stock price, but its leadership in CRM and focus on AI remain positive factors [22]
Salesforce Stock Trading Cheaper Than Industry: Time to Buy or Hold?
ZACKS· 2025-11-10 14:16
Core Insights - Salesforce, Inc. (CRM) stock is currently trading at a forward 12-month price-to-earnings (P/E) multiple of 19.44, which is significantly lower than the Zacks Computer – Software industry's average of 30.31 [1][4][7] - The company faces challenges due to slowing sales growth, with revenues rising only 8.7% year over year in the first half of fiscal 2026, compared to previous double-digit growth [4][5][11] - Despite the slowdown, Salesforce's focus on expanding its enterprise software offerings and integrating AI into its products may provide a foundation for future growth [13][20] Valuation and Competitiveness - Salesforce's P/E ratio is lower than major competitors such as Microsoft (29.97), Oracle (32.56), and SAP (31.72), indicating a potentially attractive valuation for investors [4][11] - The company's stock has underperformed year-to-date, dropping 28.2%, while the industry has seen a rise of 12.8% [11] Growth Challenges - Analysts project that Salesforce's revenue growth will remain in the high single-digit percentage range for fiscal years 2026 and 2027, reflecting cautious enterprise spending [5][6] - The company's EPS is expected to grow at a CAGR of 13.9% over the next five years, a significant decline from the previous five years' CAGR of 27.8% [6] Strategic Initiatives - Salesforce is focusing on AI-driven offerings, such as Agentforce and Data Cloud, which generated $1.2 billion in recurring revenues in Q2 of fiscal 2026, marking a 120% year-over-year increase [17] - The company is also making strategic acquisitions to enhance its enterprise platform, including companies like Waii, Bluebirds, Informatica, and Slack [14][15] Market Trends - Global spending on generative AI is projected to reach $644 billion by 2025, indicating a 76.4% year-over-year increase, which could benefit Salesforce [18] - The enterprise software segment is expected to grow by 93.9% to $37.16 billion, ensuring steady demand for Salesforce's solutions despite potential short-term economic slowdowns [19]
HubSpot adds Clara Shih, Meta's head of business AI, to board of directors
CNBC· 2025-11-05 21:05
Core Insights - Clara Shih has been appointed to HubSpot's Board of Directors, bringing her expertise in AI from her role at Meta [1][2] - HubSpot's stock has declined by 34% this year, contrasting with the Nasdaq's 22% gain, indicating investor concerns about AI's impact on future business [3] - The company is actively integrating AI into its operations to enhance efficiency and growth potential [4] Company Developments - Clara Shih joined Meta to lead its AI product team, focusing on tools for businesses, including the recently launched Business AI [2] - HubSpot is acquiring XFunnel, a platform aimed at optimizing business presence on AI search engines, and has already introduced its own AI tool for brand awareness analysis [7] - HubSpot's CEO highlighted Shih's leadership and experience in AI product development as crucial for the company's growth strategy [5][6] Market Context - The tech sector is experiencing varied impacts from the AI boom, with HubSpot facing challenges as investors express concerns about AI's future business implications [3] - Analysts predict a slowdown in HubSpot's revenue growth this year and in 2026, reflecting broader market apprehensions [3]
Salesforce vs. Adobe: Which Cloud-Software Stock Is the Stronger Buy?
ZACKS· 2025-10-22 14:35
Core Insights - Salesforce and Adobe are leading companies in the cloud software sector, focusing on enhancing productivity, customer engagement, and digital transformation [1][2] - Both companies are heavily investing in artificial intelligence (AI) to drive future growth [2] Salesforce Stock Analysis - Salesforce is the top player in customer relationship management (CRM) and is expanding its ecosystem to include AI, data, and collaboration [3] - The introduction of Einstein GPT has integrated generative AI into Salesforce's offerings, aiding in process automation and decision-making [4] - The latest AI-driven innovations, such as Agentforce and Data Cloud, generated $1.2 billion in recurring revenue in Q2 of fiscal 2026, marking a 120% year-over-year increase [5] - In Q2 of fiscal 2026, Salesforce reported a 9.8% increase in revenues and a 13.7% rise in non-GAAP EPS, exceeding Zacks Consensus Estimates [6] - The total remaining performance obligation (RPO) reached $59.9 billion, a 10% increase year-over-year, indicating steady growth expectations [7] - Salesforce is transitioning to a more efficient and profitable enterprise solution provider while maintaining a focus on innovation [8] Adobe Stock Analysis - Adobe leads the creative software market and is focusing on its AI strategy with Firefly, which is trained on licensed and public content to mitigate copyright issues [9] - The launch of Acrobat Studio in September 2025 combines various tools into a productivity hub, showcasing Adobe's commitment to practical applications [10] - Adobe's AI partnerships and collaborations with major cloud providers are expanding its market presence, including a deal with the Premier League [12] - In Q3 of fiscal 2025, Adobe's revenues grew by 10.7%, and non-GAAP EPS increased by 14.2%, but concerns about sustainable growth due to rising competition are present [13] - Adobe's new AI initiatives contributed approximately $250 million in revenues, representing only about 4% of total revenues, indicating challenges in AI monetization [14] Growth Outlook Comparison - Near-term growth estimates suggest Adobe may have a slight edge, with projected revenue growth of 10% and EPS growth of 12.8% for fiscal 2025, compared to Salesforce's 8.8% revenue and 11.3% EPS growth for fiscal 2026 [15] - Long-term growth projections favor Salesforce, with expected earnings CAGR of 13.9% over the next five years versus 13.1% for Adobe [16] Price Performance and Valuation - Over the past year, Salesforce's stock has declined by 7.4%, while Adobe's stock has dropped by 26.3%, indicating stronger investor confidence in Salesforce [17] - Salesforce trades at 21.43 times forward 12-month earnings, while Adobe trades at 15.36 times, with Salesforce's premium justified by its AI traction and profitability [19] Conclusion - Salesforce is positioned as the better investment option due to its clearer path to AI monetization, stronger customer retention, and better margin stability compared to Adobe [21][22]
Can Blackbaud's AI Innovation Drive Growth Amid Rising Competition?
ZACKS· 2025-10-02 14:46
Core Insights - Blackbaud, Inc. is focusing on artificial intelligence and innovation to drive growth, enhancing its product portfolio with AI-driven capabilities for nonprofits, educational institutions, and CSR professionals [1][9] - The company has launched several initiatives aimed at improving donor stewardship and fundraising outcomes, including advancements in AI-driven fundraising and financial management [1][2] - Blackbaud's financial outlook for 2025 has been raised to $1.120–$1.130 billion, indicating approximately 5% organic growth at the midpoint, with an adjusted EBITDA margin projected between 35.4% and 36.2% [6][9] AI and Innovation Initiatives - Blackbaud introduced major enhancements to its Impact Edge platform, incorporating advanced AI capabilities and deeper analytics for CSR reporting [4] - The company has partnered with Constant Contact to improve engagement for social impact organizations through integrated digital channels [3] - Blackbaud's Intelligence for Good strategy emphasizes the integration of responsible AI into its products, enhancing efficiency in donor cultivation and stewardship [2] Competitive Landscape - Blackbaud faces significant competition from companies like Salesforce, Oracle, and Pegasystems, which may pressure pricing and margins [7] - Competitors are also advancing their AI capabilities, with Salesforce expanding its generative AI offerings and Oracle experiencing growth in its cloud database services [8][10][11] - To maintain competitiveness, Blackbaud must continue investing in research and development, which could impact operating margins [7]
Salesforce vs. HubSpot: Which CRM Stock Is the Smarter Buy Now?
ZACKS· 2025-07-22 13:11
Core Insights - Salesforce, Inc. and HubSpot, Inc. are leading players in the CRM software market, targeting different segments; Salesforce focuses on large enterprises while HubSpot caters to small and mid-sized businesses [1][2] Salesforce Overview - Salesforce remains a dominant force in the CRM market, surpassing competitors like Microsoft, Oracle, and SAP, and is transitioning to a broader enterprise software provider with a focus on AI, data, and collaboration [3] - The introduction of Einstein GPT in 2023 has integrated generative AI into Salesforce's platform, enhancing automation, decision-making, and customer experience [4] - The launch of Agentforce, which has achieved $100 million in annualized revenues within two quarters, demonstrates Salesforce's innovation momentum, with over 4,000 customers utilizing it [5] - Despite its strengths, Salesforce is experiencing a slowdown in sales growth, with Q1 fiscal 2026 revenues increasing by only 7.7% year-over-year and non-GAAP EPS growing by 5.7% [6] - Analysts predict mid-to-high single-digit revenue growth for Salesforce in fiscal 2026 and 2027, with low double-digit growth in non-GAAP EPS [7] HubSpot Overview - HubSpot reported a robust 15.7% revenue growth in Q1, significantly outpacing Salesforce, and is focusing on AI tools and mid-market strategies to enhance growth forecasts through 2026 [8][11] - The company is heavily investing in AI features, workflow automation, and advanced reporting to attract larger mid-market customers, positioning itself for significant expansion as SMBs digitize operations [12] - HubSpot's App Marketplace facilitates customer-centric solutions, enabling seamless integration for businesses, which is likely to create more opportunities as companies adopt a digital-first approach [13] - Analysts forecast mid-teen percentage growth for HubSpot's revenues and non-GAAP EPS for 2025 and 2026, indicating a faster growth trajectory compared to Salesforce [14] Valuation Comparison - HubSpot trades at 8.75 times forward sales, while Salesforce trades at 5.84 times, reflecting HubSpot's higher growth momentum justifying its premium valuation [16] - Salesforce's lower valuation is attributed to its slowing sales growth and macroeconomic challenges [16] Investment Conclusion - While both companies have strong business models, Salesforce is facing growth challenges, whereas HubSpot is maintaining steady growth, making HubSpot a more attractive investment choice despite its higher valuation [18] - HubSpot currently holds a Zacks Rank 1 (Strong Buy), while Salesforce has a Zacks Rank 3 (Hold), indicating a preference for HubSpot among investors [19]
Salesforce vs. Veeva: Which Cloud CRM Stock Is the Smarter Buy?
ZACKS· 2025-06-25 15:11
Core Insights - Salesforce, Inc. and Veeva Systems Inc. are prominent players in the cloud customer relationship management market, with Salesforce serving a broad range of industries and Veeva focusing exclusively on the life sciences sector [1][2] Salesforce Overview - Salesforce maintains a dominant position in the CRM market, surpassing competitors like Microsoft, Oracle, and SAP, and is transitioning to a broader enterprise software provider with a focus on AI, data, and collaboration [3][4] - The introduction of Einstein GPT in 2023 has integrated generative AI into Salesforce's platform, enhancing automation, decision-making, and customer experiences [4] - The recent launch of Agentforce, which has achieved $100 million in annualized revenues within two quarters, demonstrates Salesforce's growth momentum, with its Data Cloud also experiencing over 120% year-over-year growth in annual recurring revenues [5] - However, Salesforce is facing a slowdown in sales growth, with a revenue increase of only 7.7% and non-GAAP EPS growth of 5.7% in Q1 of fiscal 2026, attributed to cautious enterprise spending amid economic uncertainties [6][7] Veeva Systems Overview - Veeva Systems adopts a focused strategy, exclusively serving life sciences companies, which allows it to create specialized tools that are difficult to replace [8] - In Q1 of fiscal 2026, Veeva reported a non-GAAP EPS growth of 31.3% and a revenue increase of 16.7%, alongside a robust operating margin of 46.1% [9][11] - Veeva's Vault CRM, tailored for regulatory and healthcare needs, is currently utilized by over 80 clients and is expected to grow to 200 clients by next year, with ongoing expansion into data analytics and AI tools [10][12] - The company is expected to maintain strong demand for its products due to the essential nature of clinical trials and regulatory compliance in the pharmaceutical sector, even during economic downturns [12][13] Comparative Analysis - Veeva Systems is projected to have stronger growth potential, with Zacks Consensus Estimates indicating a revenue growth of 12.7% and EPS growth of 14.6% for fiscal 2026, compared to Salesforce's expected revenue growth of 8.6% and EPS growth of 10.8% [14] - In terms of valuation, Veeva trades at 35.92 times forward earnings, while Salesforce trades at 22.98 times, reflecting Veeva's higher growth momentum justifying its premium [15] - Year-to-date stock performance shows Veeva Systems has risen by 34%, while Salesforce shares have declined by 18.9%, indicating differing investor sentiment towards the two companies [16] Conclusion - Veeva Systems is positioned as the better investment choice currently, with its specialized tools, strong margins, and consistent growth in the life sciences sector, despite a higher valuation compared to Salesforce [19][20]