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用AI重塑电商,京东零售发布电商创新AI架构体系Oxygen
Core Insights - The core focus of the news is the introduction of JD Group's innovative AI architecture system, Oxygen, which aims to revolutionize e-commerce through advanced AI applications in shopping and supply chain management [1][9]. AI E-commerce Experience - JD Group emphasizes the need for a "lightweight" shopping experience combined with "deep support" for significant purchasing decisions, integrating multi-modal interaction to align with human decision-making processes [3]. - The AI e-commerce initiative is described as both an efficiency and experience revolution, aiming to transition the industry from traffic competition to experience competition through diverse intelligent shopping experiences [3][4]. Intelligent Search and Recommendation - The "Aigou" intelligent search recommendation feature utilizes the OxygenRec and OxygenVLM models to provide personalized shopping experiences by understanding user needs through natural language interactions [4]. - This feature aims to transform traditional shopping inefficiencies by offering comprehensive solutions based on user inputs, thus shifting from passive responses to proactive services [4]. Virtual and Augmented Reality Innovations - JD Group introduced the Oxygen XR service for 3D product displays and the Oxygen Tryon AI fitting technology, which addresses challenges in fashion e-commerce by enabling virtual try-ons and reducing return rates [6]. Supply Chain Intelligence - JD Group's self-operated supply chain is described as a large-scale network managing over ten million products, focusing on enhancing sales forecasting accuracy through the self-developed 10B-level time-series model, Oxygen Forecaster [7]. - The integration of AI with operational optimization is set to transform the supply chain into a "super intelligent entity," capable of understanding and generating insights from both numerical data and natural language [7][8]. Open Source Development - The Oxygen architecture includes a commitment to open-source development, allowing developers to access advanced AI tools and promote further AI application in the industry [9]. - The OxyGent multi-agent collaboration framework has been open-sourced, enabling flexible combinations of intelligent systems and enhancing decision-making capabilities [9].
大模型深度融合:京东更新AI价值公式,剑指万亿生态
Hua Xia Shi Bao· 2025-09-26 13:18
Core Insights - The JD Global Technology Explorer Conference (JDD) showcased innovative AI applications, emphasizing the theme "Enjoy AI" and highlighting JD's commitment to building a trillion-scale AI ecosystem over the next three years [1] - JD's CEO, Xu Ran, introduced an updated formula for AI value, emphasizing sustainable development and real value creation for industries [1] AI to Consumer Market - JD focuses on retail and life services in the AI to C market, differentiating itself from competitors who prioritize entertainment or tool-based approaches [2] - The "He Ta Ta" app allows users to interact with a digital assistant for tasks like ordering food, showcasing JD's advancements in voice interaction and user engagement [2] Retail Industry Innovation - JD announced its AI architecture system, Oxygen, which integrates AI technology into e-commerce, enhancing shopping experiences and supply chain management [3][4] - The Oxygen system aims to revolutionize consumer experiences through intelligent search and recommendation features, providing personalized shopping solutions [5] Intelligent Customer Service - JD's new AI customer service agent, Jing Xiao Zhi 5.0, enhances service efficiency and accuracy, significantly improving conversion rates for merchants [6] - The upgraded agent demonstrates a 36% increase in accuracy and a 15% boost in customer service efficiency compared to previous versions [6] Comprehensive Ecosystem Development - JD's extensive supply chain and industry depth facilitate the practical application of AI technologies across various sectors, creating a robust ecosystem [7] - The "He Ta Ta" app exemplifies JD's integration of various services, including healthcare and financial consulting, into a single platform [7] AI Infrastructure Advancements - JD's JoyAI model has achieved comprehensive coverage and multi-modal support, leading to significant upgrades in its AI infrastructure platforms [8] - The company has made strides in domestic computing power and has opened its AI platforms for broader industry collaboration, enhancing model training and application testing [8]