Core Insights - The JD Global Technology Explorer Conference (JDD) showcased innovative AI applications, emphasizing the theme "Enjoy AI" and highlighting JD's commitment to building a trillion-scale AI ecosystem over the next three years [1] - JD's CEO, Xu Ran, introduced an updated formula for AI value, emphasizing sustainable development and real value creation for industries [1] AI to Consumer Market - JD focuses on retail and life services in the AI to C market, differentiating itself from competitors who prioritize entertainment or tool-based approaches [2] - The "He Ta Ta" app allows users to interact with a digital assistant for tasks like ordering food, showcasing JD's advancements in voice interaction and user engagement [2] Retail Industry Innovation - JD announced its AI architecture system, Oxygen, which integrates AI technology into e-commerce, enhancing shopping experiences and supply chain management [3][4] - The Oxygen system aims to revolutionize consumer experiences through intelligent search and recommendation features, providing personalized shopping solutions [5] Intelligent Customer Service - JD's new AI customer service agent, Jing Xiao Zhi 5.0, enhances service efficiency and accuracy, significantly improving conversion rates for merchants [6] - The upgraded agent demonstrates a 36% increase in accuracy and a 15% boost in customer service efficiency compared to previous versions [6] Comprehensive Ecosystem Development - JD's extensive supply chain and industry depth facilitate the practical application of AI technologies across various sectors, creating a robust ecosystem [7] - The "He Ta Ta" app exemplifies JD's integration of various services, including healthcare and financial consulting, into a single platform [7] AI Infrastructure Advancements - JD's JoyAI model has achieved comprehensive coverage and multi-modal support, leading to significant upgrades in its AI infrastructure platforms [8] - The company has made strides in domestic computing power and has opened its AI platforms for broader industry collaboration, enhancing model training and application testing [8]

这款名为"他她它"的 App 自 5 月开启公测，如今正式发布，集成了数字人助手、AI 社交圈子和智能 硬件互联功能。此外，京东还展示了零帧起手数字人小程序，号称可以打造电影级数字人。 京东正在通过 AI 技术，将京东生态服务和 AI 内容社区整合进一个名为"他她它"的智能入口，迈向超 级应用的新赛道。 最近，京东在 C 端开始发力了。 这次称得上是京东 C 端 AI 应用的重磅发布，我们也赶紧测试了下这些应用的实际效果。 他她它，一个超级 App 雏形 先说结论：这次测试的最大感触就是，他她它跟京东内部各业务的结合真是非常紧密，有了作为一个 超级 App 的雏形。 在实际测试中，我以"肚子疼"为由咨询万能博士。它先分析了可能原因，随后推荐了专注于医疗健康 的"大为医生"智能体。转入咨询后，智能体直接继承了之前的对话内容，详细询问症状、持续时间等 细节，最终给出专业建议，并提供线上问诊和线下挂号的衔接服务。 而当再与万能博士对话时，她还记得笔者肚子疼的事儿，有点小惊喜。 点外卖功能的体验同样流畅。当向万能博士表达点餐意图后，它会推荐"点餐助手"智能体，基于位置 信息推荐附近餐厅，说明推荐理由、价格和距离。当笔 ...

从B端的系统改造，到C端的使用体验，京东正在构建一套可落地、能闭环的AI体系。与其说京东是在 推出一系列AI产品，不如说它正在重新塑造自己的底层逻辑——以供应链为轴心，用AI一点点改造这 家公司最擅长的那些事。 2025年，京东打得最响的业务，是外卖。 从七鲜小厨的出品流程，到骑手的大规模招募，再到App内的推荐系统，一整套"即点即送"的系统正在 高强度运转。表面上是配送效率的较量，本质上比拼的是一条能否快速响应、快速调配的供应链。 而这场前台战事背后，隐藏着一张由AI织就的网络：京东通过"AI招聘官"完成对十余万骑手的初筛与匹 配，两个月内完成超4万人入职；自研"狼族"机器人已部署至全国500多个仓库节点；在零售系统中，AI 驱动的内容生成、商品预测、客服响应，已渗透进超300万个商家的日常运营流程中。 相比一些厂商将AI用于搜索、写作或娱乐工具，京东在C端的尝试显得更加接地气。它不是把AI当作入 口或噱头，而是围绕购物、生活服务、陪伴等高频场景，去构建一套实用、可信的智能产品体系。 这也揭示了京东AI战略的独特路径：不是造一个万能入口，而是把AI嵌进它最熟悉的系统——从供应 链到物流，从零售到工业，从内部 ...

从B端的系统改造，到C端的使用体验，京东正在构建一套可 落地、能闭环的AI体系。与其说京东是在推出一系列AI产品， 不如说它正在重新塑造自己的底层逻辑——以供应链为轴心， 用AI一点点改造这家公司最擅长的那些事。 作者： 舟飞 封图：图片资料室 2025年，京东打得最响的 业务 ，是外卖。 从七鲜小厨的出品流程，到骑手的大规模招募，再到 App内的推荐系统，一整套"即 点 即送 "的系统正在高强度运转。表面上是配送效率的较量，本 质上比拼的是一条能否快速响应、快速调配的供应链。 而这场前台战事背后，隐藏着一张由 AI织就的网络：京东通过"AI招聘官"完成对十余万骑手的初筛与匹配，两个月内完成超4万人入职；自研"狼 族"机器人已部署至全国500多个仓库节点；在零售系统中，AI驱动的内容生成、商品预测、客服响应，已渗透进超300万个商家的日常运营流程中。 这也揭示了京东 AI战略的独特路径：不是造一个万能入口，而是把AI嵌进它最熟悉的系统——从供应链到物流，从零售到工业，从内部效率到用户体 验，逐步改造一整条产业链。 这套从内到外的改造路径，在 9月25日举行的JDD2025 京东 全球科技探索者大会上被系统性呈 ...

Core Insights - JD.com emphasizes a sustainable AI development strategy aimed at creating real value for industries, rather than pursuing short-term gains [2] - The company plans to invest significantly over the next three years to build a trillion-scale AI ecosystem [2] Group 1: AI Product Launches - JD.com introduced three AI products targeting personal users, enhancing shopping and service experiences [3] - The JD Xi App serves as a comprehensive shopping and service platform, integrating AI for product selection and transaction optimization [3] - The "He, She, It" App features a digital assistant capable of answering questions and facilitating user interaction with AI devices [3] - JoyInside focuses on smart device interaction, significantly increasing user engagement with connected hardware [3] Group 2: AI Applications in Industries - JD.com has implemented four major AI applications across key industries to enhance supply chain efficiency [4] - In logistics, the upgraded Logistics Super Brain model 2.0 enables decision-making and execution, addressing complex packaging challenges [4] - The retail sector will see the launch of the Oxygen e-commerce AI framework, enhancing shopping efficiency through intelligent search features [4] - In healthcare, JD.com introduced the JD Medical Inquiry 2.0 model, capable of interpreting medical reports and simulating clinical diagnoses [4] - The industrial sector benefits from the JoyIndustrial model, which serves over 10,000 enterprises and identifies significant cost-saving opportunities [4] Group 3: AI Ecosystem Development - JD.com plans to open its logistics and healthcare data resources to foster AI ecosystem collaboration [6] - The company is upgrading its AI infrastructure, including the launch of a brand ambassador digital human and an open-source intelligent agent platform [6] - The JoyCode platform aims to reduce product development cycles by 30% through the integration of intelligent agent technology [6] - The conference featured various AI interaction experiences and forums to promote industry collaboration and resource sharing [6]

JoyInside2.0已接入超30家品牌 即将上线的京犀App，被定位为"下一代购物与生活服务超级入口"，不只"听懂人话"，更理解商品，意图实现真正意义上的超个性化推荐。据透露，AI购 物、AI试衣等体验后续将从主站迁入这款独立App。 今天，在京东全球科技探索者大会（JDD）上，京东宣布，未来三年，将持续投入，带动形成万亿规模的人工智能生态。 这次大会，京东首次系统展示了AI全景布局，不仅升级"JoyAI"大模型品牌，还一口气发布三款C端产品、四大场景应用和三大深度平台，意图把供应链 优势延伸至用户端。 受此消息带动，京东集团港股股价盘中涨幅近7%。 9月25日，京东宣布：未来三年，将持续投入，带动形成万亿规模的人工智能生态 三款产品全面押注AI新交互 本次发布的三款AI原生应用分别：京犀App、他她它、JoyInside 2.0——京东正在跳出传统电商语境，全面押注AI驱动的新交互。 | | | | | | | JoyInside 2.0 已接入超 30 家品牌 | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- ...

Core Insights - JD.com announced a commitment to invest in creating a trillion-scale AI ecosystem over the next three years, showcasing its AI landscape at the JD Global Technology Explorer Conference (JDD) [1][2] - The company's stock price surged nearly 7% following the announcement, indicating strong market confidence in its AI strategy [1] Product Launches - JD.com introduced three AI-native applications: Jingxi App, Ta Ta Ta, and JoyInside 2.0, aiming to leverage AI for new interactive experiences beyond traditional e-commerce [2] - The Jingxi App is positioned as a "next-generation shopping and lifestyle service super portal," focusing on hyper-personalized recommendations [2] - The Ta Ta Ta app features the updated JoyAI model, offering a versatile AI assistant capable of various tasks, including weather updates and food delivery [2] - JoyInside 2.0, the first "embodied intelligence platform" in the industry, has over 30 hardware brands integrated, enhancing user interaction across devices [2] Supply Chain Applications - JD.com emphasizes AI's role in transforming its supply chain, which is central to its strategy, with successful implementations in retail, logistics, healthcare, and industrial sectors [3][4] - The retail sector has seen the integration of over 50 AI tools, assisting more than 300 million merchants with decision-making processes [4] - In logistics, the upgraded Super Brain Model 2.0 enhances operational efficiency through autonomous decision-making and collaboration among devices [5] - JD Health continues to develop the "Jingyi Qianxun 2.0" model, a pioneering medical AI model with advanced capabilities [5] Industry Trends - The AI landscape is shifting from a focus on model performance to practical applications, with companies increasingly showcasing real-world use cases [6] - Major tech firms are investing heavily in AI, with Alibaba committing 380 billion yuan over three years and ByteDance making significant investments in healthcare AI [7] - The AI sector is experiencing a surge in stock performance, with the A-share AI sector up nearly 80% this year, driven by rapid application deployment and commercialization [8][9]

今天，在京东全球科技探索者大会（JDD）上，京东宣布，未来三年，将持续投入，带动形成万亿规模 的人工智能生态。 这次大会，京东首次系统展示了AI全景布局，不仅升级"JoyAI"大模型品牌，还一口气发布三款C端产 品、四大场景应用和三大深度平台，意图把供应链优势延伸至用户端。 受此消息带动，京东集团港股股价盘中涨幅近7%。 即将上线的京犀App，被定位为"下一代购物与生活服务超级入口"，不只"听懂人话"，更理 解商品，意图实现真正意义上的超个性化推荐。据透露，AI购物、AI试衣等体验后续将从主站 迁入这款独立App。 "他她它"App则搭载新版JoyAI大模型，内置一位什么都能聊的"万能博士"智能体，既能查天 气、点外卖、聊财经，还可根据用户性格切换对话风格。同时，推出"AI圈子"，借智能体互 连帮用户寻找同频伙伴，甚至可嵌入多类硬件，实现IP联名和"记忆一致"的跨设备体验。 同时，京东正式推出行业首个"附身智能平台"JoyInside 2.0，强调全龄陪伴、拟人交互和言 行一致三大能力，为机器人、AI玩具、智能眼镜等终端"装上大脑"。目前已有超过30家硬件 品牌接入，相关产品已上线京东。 从模型升级到生态扩容 ...