Salesforce NYSE: CRM raised its prices, and its share price will soon follow for three reasons that begin and end with its pricing decision. The decision may appear to be bad news, impairing the company’s appeal to its consumers, but it aligns with technology industry trends and will ultimately accelerate its growth. Salesforce TodayCRMSalesforce$260.77 -1.57 (-0.60%) 52-Week Range$229.23▼$369.00Dividend Yield0.64%P/E Ratio40.77Price Target$346.34Add to WatchlistThe increase, worth an average of 6% across ...

3、领先指标增长平稳： 公司着重的领先指标--cPRO(短期未履约余额) 的 的名义同比增速本季为 12.1%，乍看较上季明显提速 。但 主要是受汇率影响从逆风转为 顺风的影响 （上季造成$3 亿的拖累，而本季是$3 亿的利好）。实际 恒定汇率下 cRPO 的增速上季和本季都为 11% 。同样并没有真正意义上的提速。 4、毛利环比下滑，改善趋势停滞： 核心业务- 订阅性收入本季的毛利润$76.7 亿，同比增长 9.4% 。在营收加速增长且好于预期的前提下 ，毛利润却不及预期，且 增速边际放缓。 趋势上，本季订阅业务的 毛利率环比下降 0.5pct，同比提升幅度也收窄到不足 1pct。数年来一直向上的毛利率呈现提升停滞的迹象 。应当是 AI 和 Agentforce 等 仍在初步阶段的业务毛利率较低的拖累。 北京时间 5 月 29 日早美股盘后，SaaS 龙头Salesforce公布了其 2026 年的一份季度财报。整体来看，预期差角度，本次业绩主要指标都达标或稍好于预期，表现属 于平稳中的不错。但趋势上，营收增长并未显著提升，利润率扩张周期停滞也未根本性改善，详细要点如下： 1、增长看似回暖，但并不明确： 增 ...

Salesforce (CRM) reported first-quarter fiscal 2026 non-GAAP earnings of $2.58 per share, which beat the Zacks Consensus Estimate by 1.6%. The bottom line improved 5.7% year over year.Salesforce’s fiscal first-quarter revenues of $9.83 billion surpassed the Zacks Consensus Estimate by 0.95%. This top line increased 7.7% year over year.The growth in top and bottom lines reflects the benefits of CRM’s go-to-market strategy and sustained focus on customer success. The initiatives to integrate generative artifi ...

Financial Data and Key Metrics Changes - The company reported Q1 revenue of $9,830,000,000, an increase of 8% year over year [20] - Subscription and support revenue grew by 9% in constant currency [21] - Non-GAAP operating margin for the quarter was 32.3% [22] - Remaining performance obligation (RPO) reached $60,900,000,000, up 13% year over year [22] - Current remaining performance obligation (CRPO) grew by 12% year over year in nominal terms [56] - Operating cash flow was $6,500,000,000, a 4% increase year over year [56] - The company raised its fiscal year 2026 revenue guidance by $400,000,000 to a range of $41,000,000,000 to $41,300,000,000 [57] Business Line Data and Key Metrics Changes - Strong growth was observed in the small and medium market business, achieving double-digit new bookings growth [21] - Data Cloud surpassed 22,000,000,000,000 records, up 175% year over year [28] - AgentForce reached over $100,000,000 in annual operating value (AOV) [27] - Data Cloud and ARR grew more than 120% year over year, contributing over $1,000,000,000 to the business [30] Market Data and Key Metrics Changes - The company saw strong new business growth in the UK, France, Canada, and Asia Pacific, particularly South Asia [55] - Comms and Media and Health and Life Sciences industries performed well, while Retail and Consumer Goods and Public Sector showed more measured performance [55] Company Strategy and Development Direction - The acquisition of Informatica for $8,000,000,000 is seen as a transformational step to enhance the company's AI and data capabilities [7][10] - The company aims to achieve accretion on non-GAAP operating margin, non-GAAP EPS, and free cash flow by year two post-acquisition [17] - The focus is on operational excellence and a disciplined approach to mergers and acquisitions [16] Management's Comments on Operating Environment and Future Outlook - Management expressed excitement about the growth opportunities in AI and enterprise software, emphasizing the importance of data transformation for AI success [11][24] - The company is committed to maintaining margin and cash flow frameworks while pursuing growth [64] - Management highlighted the strong momentum in data and AI, with expectations for continued contributions from AgentForce [90] Other Important Information - The company introduced a new consumption-based pricing model called Flex credits [25] - The company plans to add FedRAMP high authorization for AgentForce to cater to the U.S. public sector [26] - The company has seen significant customer success stories, including partnerships with major companies like PepsiCo and Falabella [39][42] Q&A Session Summary Question: When will AgentForce and Data Cloud become bigger drivers for overall growth rates? - Management acknowledged the importance of growth and emphasized a balanced execution approach while focusing on distribution and investment in sales capacity [64][66] Question: Have macro uncertainties affected customer behavior? - Management noted a balanced portfolio and strong momentum in data and AI, which provides confidence in guidance despite headwinds [90] Question: How will the combined portfolio of Tableau, MuleSoft, and Informatica change the game? - Management highlighted the integration of Tableau into the core Salesforce functionality and its role in enhancing the agentic layer and data strategy [95][100]

Salesforce (CRM) is scheduled to release first-quarter fiscal 2026 results on May 28.For the fiscal first quarter, the company expects total revenues to be between $9.71 billion and $9.76 billion (midpoint $9.735 billion). The top-line estimate is pegged at $9.74 billion, which indicates an increase of 6.6% from the year-ago quarter’s reported figure.CRM anticipates non-GAAP earnings per share to be in the band of $2.53-$2.55 for the first quarter. The consensus mark for non-GAAP earnings has remained uncha ...

BofA Securities analyst Brad Sills maintained a Buy rating on Salesforce, Inc CRM with a price target of $350 on Monday.Salesforce Sales Cloud is the company’s flagship offering, generating estimated subscription revenue of $7.9 billion in fiscal 2026. It is growing at an estimated 9% growth rate (constant currency), keeping pace with Sills’ estimate for total company subscription revenue.Over the years, Salesforce has expanded its offering from front office applications (both organically and inorganically) ...

编译：linlin, haina 海外独角兽原创编译 转载请注明 2. Customer Support是世界最大 SaaS 市场之一： Salesforce 从 Service Cloud （即工单系统）获得的 83 亿美元收入甚至超过了从 Sales Cloud 或 CRM 获得 的 75 亿美元收入。世界上最大的 SaaS 公司从其支持系统获得的收入最多，，这正是Pylon决定进入的领域。 3. B2B 沟通方式正在全渠道化： 增长最快的公司都是那些抓住新兴趋势并随之成长的公司。 对 Pylon 来说，这一趋势是 B2B 企业与客户沟通正在变得更 加 Omnichannel。 AI Customer Support 是我们持续关注的领域。客户关系管理直接影响 B2B 客户留存与拓展。然而现有工具多针对 B2C 场景，B2B 支持渠道尚不完 善。基于 B2B 复杂的 Customer Support 链条与产品需求，初创公司 Pylon 正在打造专为 B2B 企业全栈 Customer Support 团队设计的协同工作平台。 Pylon 也是我们从硅谷 founder 口中经常听到的名字。 Pylon ...