Maral Libra is by far the largest e-commerce and fintech platform in Latin America. [Music] We're helping sellers deal with complicated situations that are even complicated for human beings. The ability to use the right tool with the right parameters is absolutely key to scale.So for example, building an agent, it's a complex endeavor. You have to have conversations and reason and use tools. But the great thing about GPT5, it combines the ability to have conversation and reasoning on the same model.Before t ...

[音楽] 花火綺麗だね。でも僕たちは少しずつ離れていく。 [音楽] whenare3ゴー。 Right. [音楽]. ...

One year ago, Sora 1 redefined what was possible with moving images. Today, we're announcing the Sora app, powered by the allnew Sora 2. [Music] It's the most powerful imagination engine ever built, and it's packed with new features.I'll pass it to Bill for more details. [Music] Now, every video comes with sound. Sora 2 is also the state-of-the-art for motion, physics, IQ, and body mechanics, marking a giant leap forward in realism.And we're introducing Cameo, giving you the power to step into any world or ...

Lead Generation & Conversion - The company's highest converting channel generates approximately 13,000 leads inbound monthly [1] - Previously, the company could only personalize interactions with about 1,000 leads monthly [1] - Personalized experiences significantly accelerate the purchasing process [5] AI-Powered Solution (Taylor) - Taylor leverages internal and public knowledge to assist sales agents [2] - Taylor identifies the best product for a customer based on submitted information and crafts personalized emails [2] - The system was developed based on understanding the ideal customer journey, primarily through sales team insights [2] Performance Improvement & Evaluation - Systemic performance improvement is achieved by analyzing a subset of interactions with detailed criteria defined by subject matter experts [3] - A complex evaluation system measures customer response and purchase rates to continuously improve performance [4] Revenue Impact - The AI solution has unlocked multi-millions of dollars in incremental revenue within a couple of months of launch [5]

I would argue support has never really been about replying to just tickets. So, we're responsible for providing support for all of our customers, all of our products globally. Usually, when you have a problem, you want to get help as quickly as possible.And by using our AI tools, we're able to get those responses much more quickly. Tens of thousands of people every single day, millions of people on our website. Check in and try to get help with ChatBT and OpenAI products.If you come into our help center, th ...

I truly believe that great products are built from a place of customer centricity. [Music] User Ops gets millions of tickets every year from our customers and we realized that we were sitting on this treasure trove of information. I'm fortunate to work with a lot of different stakeholders who are deeply curious about our customers.They want to understand what do they like about our products. What do they not like about our products. Where are they experiencing friction. Where are they experiencing inspirati ...

Product Focus - Go to market assistant is a super agent assisting sales representatives [1] - The tool supports daily meeting preparation and recaps, and takes action within sales systems like Salesforce [2] - The tool aims to free up teams to focus more time with customers and drive better customer experiences [2] Technology & Trust - Trust is crucial for the success of LLM-driven tools at scale, requiring collaboration with end-users [3] - Regular review of questions and expert auditing of sensitive queries are essential for maintaining trust and improving the knowledge base [4] - Proper implementation leads to users relying on the system for their work [4] Impact & Scalability - The tool helps account teams scale their operations and build deeper, more strategic customer relationships [5] - Customers have noted the speed and depth of work, feeling like they are working with a go-to-market team of the future [5]

After Doc GPT was launched, uh we found contract review times cut by more than 50%. Our mandate is is very simple. We built uh data engineering solutions to uh enable the better quality of life for our finance professionals that we serve.They were doing the contracts review manually. they would eyeball each and every contract and try to painstakingly extract every term. We have seen that number of contracts closed in a month uh to reach even the low thousands now.So Docy GBT is a suite of solutions to proce ...

ChatGPT already helps millions of people find what to buy. Now it can help them buy it too. We’re introducing Instant Checkout in ChatGPT with @Etsy and @Shopify, and open-sourcing the Agentic Commerce Protocol that powers it, built with @Stripe, so more merchants and developers can integrate agentic checkout. Instant Checkout is now rolling out to US ChatGPT Pro, Plus and Free logged-in users buying from US Etsy sellers, with over 1 million Shopify merchants rolling out soon. ...

Bill Peebles, Rohan Sahai, and Thomas Dimson introduce and demo Sora 2. ...