Financial Performance - Total revenue for the first half of 2024 decreased by 12% to HKD 2,058 million compared to HKD 2,328 million in the same period of 2023[2] - Service revenue declined by 2% to HKD 1,760 million, while roaming service revenue increased by 31% to HKD 308 million[5] - The group reported a loss attributable to shareholders of HKD 12 million, an improvement of 37% compared to a loss of HKD 19 million in the previous year[3] - The interim dividend for the first half of 2024 is declared at HKD 2.28 per share, unchanged from the previous year[4] - The group aims to improve financial performance with a goal of achieving profitability for the full year[7] - Revenue for the six months ended June 30, 2024, was HKD 2,058 million, a decrease of 11.6% compared to HKD 2,328 million in the same period of 2023[18] - The company reported a loss of HKD 12 million for the period, an improvement from a loss of HKD 19 million in the previous year[19] - Basic and diluted loss per share was HKD 0.25, compared to HKD 0.39 in the same period last year, indicating a 35.9% improvement[18] - The company’s total comprehensive loss for the period was HKD 20 million, reflecting a decrease in overall financial performance compared to previous periods[21] Customer Metrics - Customer base grew by 25% to approximately 4.3 million, driven by an increase in prepaid customers including SoSIM[6] - The number of postpaid customers decreased by 2% to 1,444 thousand, while prepaid customers increased by 46% to 2,827 thousand, resulting in a total customer base of 4,271 thousand, a 25% increase year-on-year[10] - 5G penetration rate increased by 13 percentage points to 51% compared to the same period last year[6] - Monthly postpaid customer churn rate slightly increased to 1.0%, primarily due to changes in enterprise customers[10] Operational Efficiency - EBITDA remained stable at HKD 728 million, supported by effective cost-saving measures[5] - EBITDA for the first half of 2024 remained stable at HKD 728 million, supported by lower operating expenses despite higher customer acquisition costs[9] - Total operating expenses for the six months ended June 30, 2024, were HKD 830 million, a reduction of 8.3% compared to HKD 905 million in the previous year[34] - The total gross profit remained stable at HKD 1,523 million, supported by a favorable gross profit mix[9] - Capital expenditure increased by 2% to HKD 166 million, maintaining 9% of service revenue, with a focus on operational efficiency and cost reduction[12] Financial Position - The group maintained a strong financial position with cash and bank balances of HKD 3,630 million as of June 30, 2024[11] - Non-current assets totaled HKD 9,389 million as of June 30, 2024, a decrease from HKD 9,715 million at the end of 2023[20] - Current assets amounted to HKD 4,839 million, slightly down from HKD 4,845 million at the end of 2023[20] - Total liabilities decreased to HKD 4,633 million from HKD 4,702 million, indicating a reduction of 1.5%[20] - The company’s net assets stood at HKD 9,595 million, down from HKD 9,858 million at the end of 2023[20] - Cash and cash equivalents decreased to HKD 844 million as of June 30, 2024, from HKD 1,910 million at the beginning of the year, representing a reduction of approximately 55.8%[24] - The company’s equity structure remains stable with no changes in share capital or share premium during the reporting period[21] Investments and Commitments - The company has capital commitments of HKD 197 million as of June 30, 2024, compared to HKD 121 million as of December 31, 2023, representing an increase of 62.8%[50] - The group provided performance, financial, and other guarantees amounting to HKD 17.61 billion as of June 30, 2024, an increase from HKD 12.27 billion on December 31, 2023[58] - The total capital commitments related to properties, facilities, and equipment amounted to HKD 1.97 billion as of June 30, 2024, up from HKD 1.21 billion on December 31, 2023[59] Sustainability and Governance - The group continues to focus on sustainable growth, aiming for regular sustainable profits, cash flow, and dividend growth while addressing social and environmental challenges[60] - The group has established eight sustainability goals aligned with the United Nations Sustainable Development Goals, focusing on governance, sustainable business models, and social responsibility[63] - The company has complied with all applicable corporate governance code provisions during the six months ending June 30, 2024[66] - The board has adopted a strict code governing securities transactions by directors, ensuring compliance during the six-month period ending June 30, 2024[67]

Financial Performance - Total revenue for 2023 was HKD 4,896 million, a slight increase from HKD 4,882 million in 2022[4] - Service revenue increased by 8% to HKD 3,531 million from HKD 3,278 million in the previous year[4] - EBITDA for the year was HKD 1,457 million, reflecting a 3% increase from HKD 1,420 million in 2022[4] - The company reported a shareholder loss of HKD 52 million, a significant improvement of 67% compared to a loss of HKD 158 million in 2022[4] - Loss per share improved to HKD 1.08 from HKD 3.28, marking a 67% reduction in losses[4] - The final dividend per share remained unchanged at HKD 5.21[4] - The net interest income for 2023 was HKD 101 million, an increase attributed to rising deposit rates[14] - Operating expenses decreased by 11% to HKD 1,506 million from HKD 1,356 million in 2022[32] - The cash and bank balance as of December 31, 2023, was HKD 3.684 billion, slightly down from HKD 3.700 billion in 2022[44] - The group reported a net loss attributable to shareholders of HKD 52 million, significantly improved from a loss of HKD 158 million in the previous year, marking a 67% reduction[32] Customer Growth and Service Expansion - The total customer base in Hong Kong and Macau grew from approximately 3.3 million to about 4 million, primarily due to a significant increase in prepaid customers[14] - The postpaid net ARPU increased by 4% to HKD 174, mainly driven by increased roaming service revenue[14] - The 5G penetration rate increased by 16 percentage points to 46%, supported by the expansion of 5G broadband and other customer segments[14] - The group has expanded its 5G roaming network to over 200 networks globally, providing seamless roaming services and maintaining a competitive edge in the telecommunications market[20] - The group launched the premium brand "SUPREME" in March 2023, backed by 99% 5G coverage in Hong Kong, aimed at providing exceptional digital experiences for high-end customers[21] Strategic Initiatives and Future Outlook - Future strategies include leveraging advanced technology to create innovative products and services[7] - The group is actively promoting 5G broadband services across various industries to drive digital transformation, benefiting businesses of all sizes[24] - The group has further expanded strategic partnerships with fixed-line operators to integrate ICT services with fixed-line telecommunications solutions, enhancing operational efficiency for enterprise customers[25] - The group is optimistic about stable business growth in Hong Kong, with a focus on long-term value creation for shareholders amidst an uncertain economic outlook[15] - The group aims to maintain a robust financial position through prudent management of finances, working capital, and cash flow[15] Risk Factors and Challenges - The group faces significant business risks that could lead to substantial deviations in financial performance, including economic conditions in Hong Kong and Macau[48] - The telecommunications industry is highly competitive, with pricing pressures and customer retention costs potentially impacting revenue and market share[51] - Regulatory changes and compliance risks could adversely affect the group's financial condition and operational performance[56] - Labor shortages due to declining workforce participation and local market conditions could impact the group's operational performance[58] - Climate change poses risks to the supply chain and business operations, potentially leading to financial and material damage, although the group has not faced major disruptions so far[62] Corporate Governance and Board Structure - The board consists of 10 members, including a non-executive chairman, two non-executive vice-chairmen, one executive director and CEO, two non-executive directors, and four independent non-executive directors, meeting the one-third requirement under listing rules[117] - The board has adopted good corporate governance practices and maintains effective communication with shareholders and stakeholders[118] - The board conducted a performance evaluation in 2023, involving a survey for individual scoring and assessment of various issues, concluding that existing practices are effective[123] - The nomination committee is responsible for reviewing the board's structure, size, diversity, and skill set, and making recommendations to enhance shareholder value[167] - The company has established a strict selection, nomination, and appointment process for directors, ensuring high standards of governance[124] Sustainability and Social Responsibility - The company is focusing on sustainable practices, with a goal to reduce carbon emissions by 30% by 2030[73] - The group established eight sustainable development goals aligned with four pillars: governance, sustainable business models and innovation, environment, and society[190] - The company actively supports the United Nations Sustainable Development Goals and aims to create long-term value for stakeholders through sustainable practices[194] - The sustainable development report includes important quantitative data and discusses the group's mission, strategies, and progress in sustainability[190] - The company achieved an upgrade in ESG rating from "A" to "AA" by Morgan Stanley Capital International[200] Shareholder Engagement and Communication - The company encourages shareholders to participate in meetings either in person or through electronic means, enhancing shareholder engagement[181] - The company has established a framework for two-way communication with shareholders to ensure they can exercise their rights effectively[185] - The company’s audit committee reviewed the effectiveness of its shareholder communication policy in 2023, confirming its successful implementation[185] - The company maintains a commitment to transparency and actively seeks feedback from shareholders and stakeholders on important issues[184] - The company’s board considers shareholder and stakeholder feedback when formulating and implementing corporate strategies[184]

Financial Performance - Total revenue for 2023 was $4,896 million, a slight increase from $4,882 million in 2022[2] - EBITDA for 2023 was $1,457 million, reflecting a 3% increase from $1,420 million in 2022[2] - The company reported a reduction in LBIT to $(69) million, improving by 15% from $(81) million in the previous year[2] - The net loss attributable to shareholders decreased significantly by 67%, from $(158) million in 2022 to $(52) million in 2023[2] - The earnings per share (EPS) improved to $(1.08) in 2023, up from $(3.28) in 2022, marking a 67% increase[2] - Revenue for 2023 reached €35.31 billion, representing an 8% increase year-over-year[5] - EBITDA for the period was approximately €3.7 billion, reflecting a 3% increase[5] - The company reported a net loss of €1.2 billion, which is a 15% increase compared to the previous year[5] - The company experienced a 15% decline in net income, dropping from $1,604 million in 2022 to $1,365 million in 2023[8] - The company reported a decrease in net income, with €1,365 million in 2023 compared to €1,604 million in 2022, reflecting a decline of about 14.9%[33] User Growth and Engagement - User data showed a growth of 8%, with 3,531 million users in 2023 compared to 3,278 million in 2022[2] - User data showed a significant increase in active users, with a growth of 8% from 3,278 million in 2022 to 3,531 million in 2023[8] - The total user base is projected to reach 330 million by the end of 2023, with an additional 400 million expected in the following year[6] - User data showed a 38% increase in active users, rising from 1.8 million in 2022 to 2.5 million in 2023[10] - User data showed a decline in active users, with 3,531 million in 2023 compared to 3,278 million in 2022, indicating a decrease of approximately 7.2%[32] - User data indicates a 10% increase in active users year-over-year, reaching a total of 50 million users[52] Strategic Initiatives and Future Outlook - Future outlook indicates a focus on expanding user base and enhancing EBITDA margins through strategic initiatives[3] - The company plans to invest in new product development and technology advancements to drive growth[3] - Market expansion strategies are being prioritized, with potential mergers and acquisitions under consideration to enhance market presence[3] - The company plans to expand its 5G services, targeting a 46% increase in user adoption[6] - The company aims to achieve a 1.0% market share growth in 2023, up from 0.8% in 2022[6] - The company is focusing on market expansion and new technology development to drive future growth[7] - Strategic acquisitions are being considered to enhance market presence and product offerings[7] - The company plans to expand its market presence with a focus on 5G technology, targeting a 46% market penetration by the end of 2023[10] - The company is focusing on market expansion strategies, particularly in the Asia-Pacific region, aiming for a 15% increase in market share by the end of 2024[19] - The company plans to enhance its market presence in Asia, targeting a 15% increase in market share by the end of 2024[52] Research and Development - The company reported a 24% decrease in R&D expenses, down from $33 million to $25 million[8] - The R&D expenses for 2023 were 1,735 million, compared to 1,571 million in 2022, indicating an increase of 10.4%[14] - The company is investing in new product development, with a budget allocation of €5 million for research and development in 2024[27] - Research and development expenditures are expected to increase by 20% in 2024 to support innovation and product development[56] Operational Efficiency - Overall, the company maintained a stable EBITDA margin of 41% in 2023, slightly down from 42% in 2022[8] - The company reported a significant increase in operational efficiency, achieving a cost reduction of 3% year-over-year[21] - The company reported a 12% increase in active users year-over-year, reaching a total of 1.2 million active users[23] - The company has introduced a new technology platform expected to reduce operational costs by 8% in the upcoming fiscal year[25] - Operating expenses decreased to 1,823 million in 2023 from 2,922 million in 2022, a reduction of 37.7%[41] Customer Satisfaction and Market Position - The company reported a 93% customer satisfaction rate, which is expected to drive repeat business and customer loyalty[49] - Customer satisfaction ratings improved by 10% following the implementation of new service protocols[29] - The company is exploring potential acquisitions to enhance its product portfolio, with a budget of $400 million allocated for this purpose[19] - The company announced a strategic acquisition of a smaller competitor for $200 million to enhance its product offerings[29]

Financial Performance - Total revenue for the first half of 2023 increased by 1% to HKD 2,328 million compared to HKD 2,298 million in the same period of 2022[5]. - EBITDA for the first half of 2023 rose by 5% to HKD 727 million, primarily due to a significant increase in gross profit[5][9]. - Shareholders' loss decreased by 80% to HKD 19 million, with loss per share improving to HKD 0.39 from HKD 1.99 in the previous year[7]. - The company reported a loss of HKD 19 million for the first half of 2023, compared to a loss of HKD 96 million in the same period of 2022, showing an improvement in financial performance[56]. - Basic and diluted loss per share improved to HKD 0.39 from HKD 1.99, marking a 80.4% decrease in loss per share[53]. - The total comprehensive loss for the period, after tax, was HKD 20 million, compared to a total comprehensive loss of HKD 20 million in the same period of 2022[56]. - The net loss attributable to shareholders improved by 80% to HKD 19 million, compared to HKD 96 million in the first half of 2022[12]. - The pre-tax profit for the first half of 2023 was HKD 8 million, a significant recovery from a loss of HKD 73 million in the first half of 2022[88]. Revenue Breakdown - Service revenue grew by 15% year-on-year to HKD 1,793 million, driven by a significant increase in roaming service revenue, which rose by 68% to HKD 235 million[9]. - Revenue from mobile communications and related services was HKD 1,793 million, up from HKD 1,558 million in the previous year, indicating a growth of about 15.1%[66]. - Hardware and other product revenue decreased by 28% to HKD 535 million, primarily due to weakened demand[12]. - Monthly postpaid customer churn rate slightly increased to 0.9% from 0.7% in the previous year[9]. Customer Metrics - The customer base increased by 13% to approximately 3.4 million, with a notable rise in prepaid customers[9]. - The number of prepaid customers increased by 26% to 1,940 thousand, while postpaid customers decreased by 1% to 1,467 thousand[13]. - The total customer base grew by 13% to 3,407 thousand, with postpaid customers now representing 43% of the total[13]. - 5G penetration rate increased by 18 percentage points to 38% compared to the same period last year[9]. Dividends and Shareholder Information - The company declared an interim dividend of HKD 0.0228 per share, unchanged from the previous year[8]. - The record date for the interim dividend is August 23, 2023, with the dividend to be paid on September 1, 2023[32]. - The company holds a total of 3,184,982,840 shares, representing approximately 66.09% of the total equity[39]. - Li Ka-Shing holds 404,132,779 shares, which accounts for about 8.38% of the total equity[40]. Cash Flow and Investments - The net cash generated from operating activities for the six months ended June 30, 2023, was HKD 613 million, compared to HKD 549 million in the same period of 2022, reflecting an increase of approximately 11.6%[58]. - The company’s investment activities resulted in a net cash outflow of HKD 2,431 million for the first half of 2023, compared to HKD 950 million in the same period of 2022, indicating increased investment activity[58]. - Cash and bank balances stood at HKD 3,718 million as of June 30, 2023, slightly up from HKD 3,700 million as of December 31, 2022[75]. Operational Metrics - Total operating expenses increased to HKD 905 million for the six months ended June 30, 2023, compared to HKD 724 million for the same period in 2022, representing a 25% increase[68]. - Employee costs for the six months ended June 30, 2023, totaled HKD 175 million, up from HKD 167 million in the first half of 2022[29]. - The average number of employees for the six months ended June 30, 2023, was 1,146, compared to 1,065 in the first half of 2022[29]. Future Outlook and Strategic Initiatives - The board remains optimistic about the business outlook, expecting further recovery in the roaming market and positive financial performance for the full year[10]. - The company has outlined a future outlook with a projected revenue growth of 10% for the next fiscal year[101]. - New product launches are expected to contribute an additional HKD 300 million in revenue, with a focus on enhancing user experience[101]. - The company is considering strategic acquisitions to enhance its market position, with a budget of up to HKD 500 million allocated for this purpose[101]. Sustainability and Governance - The group has established eight sustainability goals, with three prioritized to guide its sustainability strategy[30]. - The governance framework for sustainability includes various committees and working groups to ensure accountability and stakeholder engagement[30]. - The company emphasizes high corporate governance standards to enhance shareholder value and stakeholder interests[47]. - The company has adopted corporate governance principles to ensure transparency and accountability[47].

Financial Performance - Total revenue for the first half of 2023 was HKD 2,328 million, a 1% increase compared to HKD 2,298 million in the same period last year[2] - EBITDA increased by 5% to HKD 727 million, up HKD 32 million from HKD 695 million in the previous year[2] - Shareholders' loss improved by 80% to HKD 19 million, with loss per share reduced to HKD 0.39 from HKD 1.99[3] - The company is encouraged by the turnaround to profitability in June 2023 and is focused on achieving a positive full-year financial performance[7] - The group reported a loss of HKD 19 million for the six months ended June 30, 2023, compared to a loss of HKD 96 million in the same period of 2022, indicating an improvement[18] - The total comprehensive loss for the period was HKD 20 million, compared to a loss of HKD 19 million in the previous year[22] - The company reported a pre-tax profit of HKD 8 million for the first half of 2023, a significant recovery from a loss of HKD 73 million in the same period of 2022[57] Revenue Breakdown - Service revenue grew by 15% year-on-year to HKD 1,793 million, driven by a significant increase in roaming service revenue, which rose by HKD 95 million or 68% to HKD 235 million[5] - Revenue from mobile communications and related services reached HKD 1,793 million, up from HKD 1,558 million, indicating a growth of 15.1% year-over-year[33] - Revenue from telecommunications hardware and other products decreased to HKD 535 million from HKD 740 million, reflecting a decline of 27.7%[33] - Customer service revenue net increased by 15% to HKD 1,793 million, driven by a significant increase in roaming service revenue, which rose by 68% to HKD 235 million[9] Customer Metrics - The customer base increased by 13% to approximately 3.4 million, with a notable rise in 5G penetration rate by 18 percentage points to 38%[6] - The number of prepaid customers increased by 26% to 1,940 thousand, contributing to a total customer base of approximately 3,407 thousand, a 13% increase year-on-year[10] - Monthly postpaid ARPU increased by 12% to HKD 180, attributed to growth in enterprise solutions and roaming services[6] - The monthly postpaid customer churn rate slightly increased to 0.9%, while postpaid ARPU rose by 10% to HKD 197[10] Expenses and Costs - The total gross profit increased by 10% to HKD 1,528 million, with operating expenses rising by 14% to HKD 749 million[9] - Service costs increased to HKD 829 million for the six months ended June 30, 2023, compared to HKD 685 million in the same period of 2022, reflecting a rise of 21%[35] - The group incurred operating expenses of HKD 905 million for the six months ended June 30, 2023, compared to HKD 724 million in the same period of 2022[18] Dividends and Shareholder Returns - The board declared an interim dividend of HKD 0.0228 per share, consistent with the previous year[4] - The company paid dividends of HKD 251 million for the year 2022, consistent with the previous year's payment[25] - The interim dividend remained stable at HKD 110 million for both the six months ended June 30, 2023, and 2022, with an interim dividend per share of HKD 0.0228[40] Capital Expenditures and Investments - Capital expenditures (excluding telecommunications licenses) were HKD 163 million, a decrease of 4% compared to HKD 157 million in the previous year[8] - The company plans to continue investing in telecommunications licenses and infrastructure to support future growth[27] - Capital commitments as of June 30, 2023, increased to HKD 316 million from HKD 233 million at the end of 2022[54] Financial Position and Assets - The total non-current assets as of June 30, 2023, amounted to HKD 9,893 million, a decrease from HKD 10,179 million as of December 31, 2022[20] - The group's total equity as of June 30, 2023, was HKD 9,998 million, down from HKD 10,269 million at the end of 2022[20] - The group’s cash and cash equivalents totaled HKD 814 million as of June 30, 2023, compared to HKD 3,087 million at the end of 2022[20] - The group’s total current assets increased to HKD 4,857 million as of June 30, 2023, from HKD 4,777 million at the end of 2022[20] Financing and Interest Income - Interest and other financing income net for the first half of 2023 was HKD 46 million, a significant improvement from a net cost of HKD 27 million in the same period of 2022, due to a rise in deposit interest rates[11] - Interest and other financing income for the six months ended June 30, 2023, was HKD 91 million, significantly up from HKD 15 million in the same period of 2022, marking a growth of 506.7%[36] - The net interest and other financing income for the six months ended June 30, 2023, was HKD 53 million, compared to a net cost of HKD 23 million in the same period of 2022[36] Corporate Governance and Compliance - The company adhered to all applicable provisions of the corporate governance code as set out in Appendix 14 of the Listing Rules during the six months ended June 30, 2023[72] - The board has adopted the Hong Kong Securities Code to regulate securities transactions by directors, ensuring compliance during the six-month period ending June 30, 2023[73] Strategic Initiatives - The launch of a new premium brand "SUPREME" aims to provide leading 5G network services and personalized offerings to high-end consumers[7] - The group focuses on sustainable profitability, cash flow, and dividend growth while managing revenue growth and investment returns[66] - The group emphasizes sustainable development, aligning its business strategy with sustainable development goals to create long-term value for stakeholders[69]

Financial Performance - Service revenue for 2022 was HKD 3,278 million, a slight increase from HKD 3,241 million in 2021[21] - EBITDA for 2022 totaled HKD 1,420 million, down from HKD 1,477 million in 2021[21] - The company reported a loss attributable to shareholders of HKD 158 million, a significant decline from a profit of HKD 4 million in 2021, representing a decrease of 4,050%[21] - Earnings per share for 2022 were HKD (3.28), compared to HKD 0.08 in 2021, marking a decrease of 4,200%[21] - Total revenue decreased by HKD 503 million or 9% to HKD 4.882 billion, primarily due to a 25% decline in hardware and other product revenue[31] - EBITDA fell by HKD 57 million or 4% to HKD 1.42 billion, mainly due to reduced hardware revenue and increased network operating costs from 5G expansion[31] - The company's revenue for 2022 was HKD 4,882 million, a decrease of 9.4% from HKD 5,385 million in 2021[53] - Customer service revenue net amounted to HKD 3,278 million, slightly up from HKD 3,241 million in the previous year[53] - The net margin for customer service decreased to 86% from 87%, reflecting a 1 percentage point decline[53] - EBITDA for the service segment was HKD 1,420 million, down from HKD 1,477 million in 2021, with a service EBITDA margin of 42%, down 2 percentage points[53] Customer Metrics - The number of customers in Hong Kong and Macau increased from approximately 3.2 million to about 3.3 million, benefiting from the growth of prepaid and postpaid customers[31] - Postpaid customer churn rate improved significantly from 1.2% to 0.8%, attributed to network improvements and effective customer retention strategies[31] - The net ARPU for postpaid customers decreased by 2% to HKD 168, but showed significant improvement in the second half of 2022 as the market began to recover[31] - The total number of customers increased to approximately 3.3 million, up from 3.2 million in the previous year, driven by growth in prepaid customers and 5G postpaid subscriptions[57] - Monthly postpaid customer churn rate improved to 0.8% from 1.2% in the previous year, reflecting network improvements and effective customer retention strategies[57] Capital Expenditure and Investments - The company has invested over HKD 30 billion since 2019 to expand its mobile network and develop 5G capabilities[24] - Capital expenditures, excluding telecommunications licenses, were HKD 496 million, a reduction from HKD 874 million in the previous year[53] - Capital expenditure decreased by 43% to HKD 496 million, representing 15% of service revenue, as 5G network infrastructure development reached its peak[59] Dividends - The final dividend per share for 2022 remained unchanged at HKD 5.21[21] - The company plans to maintain the same level of dividend distribution as in 2020 until regular profit exceeds HKD 361 million, at which point dividends will be adjusted to 100% of annual profit[33] - The board proposed a final dividend of HKD 0.0521 per share, maintaining the same level as the previous year[32] - The interim dividend of HKD 0.0228 per share was paid to shareholders in early September 2022, with a proposed final dividend of HKD 0.0521 per share to be distributed on May 29, 2023[114] Strategic Initiatives - The company aims to promote Hong Kong as a smart city and explore new opportunities in the metaverse and Web 3.0 era[24] - The company continues to provide innovative mobile and data solutions through its 3 brand in Hong Kong and Macau[23] - The introduction of 5G broadband services has led to encouraging growth in user numbers, aligning with network expansion and enhancement projects[40] - The introduction of the "store-in-store" strategy expanded sales channels to over 400 points, enhancing customer experience[46] - The launch of the 5G smart parking solution improved customer experience by reducing wait times for parking[50] Governance and Management - The company has a strong governance structure with multiple independent non-executive directors, including Dr. Lan Hongzhen, who has extensive experience in public service and corporate governance[97] - The company has a robust management team with over 35 years of experience in various industries, ensuring effective oversight and strategic direction[93][94] - The company is committed to corporate governance, with members holding qualifications from recognized institutions and participating in various governance committees[94][97] - The board consists of 10 members, including a non-executive chairman and four independent non-executive directors, meeting the one-third independence requirement[141] - The company has established four permanent committees: Audit Committee, Nomination Committee, Remuneration Committee, and Sustainability Committee[154] Risks and Challenges - The group faces significant risks from market competition, which may impact customer acquisition and retention costs, growth rates, and market share[73] - The group is exposed to foreign exchange risks, primarily from receivables and payables denominated in currencies such as USD, MOP, RMB, EUR, and GBP[63] - The ongoing COVID-19 pandemic continues to pose uncertainties that may adversely affect the group's operations and financial performance[72] - The group is under pressure to develop and adopt new technologies to remain competitive in the rapidly evolving telecommunications industry[74] - The group faces risks from changes in legal and regulatory requirements that could adversely affect its financial condition and operational performance[78] Cybersecurity and Data Protection - The company faces increasing risks from cyberattacks, which could lead to significant operational disruptions and costly remediation expenses[85] - Potential costs related to cyberattacks may exceed the company's insurance coverage, impacting financial stability and operational performance[85] - The company is subject to data protection laws, and failure to comply could result in regulatory actions or civil claims, adversely affecting financial performance[86] - The group is committed to protecting personal data of customers and employees, adhering to applicable data protection laws[182] Shareholding and Ownership - The company has a total of 3,184,982,840 shares held by various controlled entities, representing approximately 66.09% of total shares[124] - Li Ka-Shing and his family collectively hold 404,132,779 shares, accounting for 8.38% of the company's total shares[125] - The Li Ka-Shing Foundation holds 350,527,953 shares, which is 7.27% of the total shares[125] - The company reported no outstanding borrowings or debt as of December 31, 2022[130] Corporate Social Responsibility - Charitable donations made by the group to community projects amounted to approximately HKD 3.8 million in the year, compared to HKD 1.8 million in 2021[116] - The company emphasizes the importance of maintaining a good reputation in the community and ensures timely and accurate information dissemination to the market[179]

Financial Performance - Total revenue for 2021 was HKD 5,385 million, an increase of 18% from HKD 4,545 million in 2020[4] - Local service revenue rose to HKD 2,980 million, reflecting a 2% growth compared to HKD 2,917 million in the previous year[4] - EBITDA decreased by 12% to HKD 1,477 million from HKD 1,672 million in 2020[4] - EBIT fell significantly by 67% to HKD 132 million, down from HKD 403 million in 2020[4] - Shareholders' profit attributable dropped to HKD 4 million, a 99% decline from HKD 361 million in the prior year[4] - Earnings per share plummeted to HKD 0.08, a decrease of 99% from HKD 7.49 in 2020[4] - Total revenue for 2021 increased by HKD 840 million or 18% to HKD 5.385 billion, driven by a 70% growth in hardware and other product revenues and a 35% increase in enterprise solutions revenue[13] - EBITDA decreased by HKD 195 million or 12% compared to the previous year, primarily due to increased network costs from investments in advanced 5G technology and network expansion[13] - EBIT fell by HKD 271 million or 67%, impacted by a 6% increase in depreciation and amortization due to network expansion and 5G rollout[13] - Net profit attributable to shareholders dropped by 99% to HKD 4 million, with earnings per share at HKD 0.08, largely due to the factors affecting EBITDA and EBIT[13] Dividends and Shareholder Returns - The company declared a special interim dividend of HKD 0.198 per share, with an annual dividend of HKD 0.2729 per share, representing a 264% increase from HKD 0.749 in 2020[4] - The board proposed a final dividend of HKD 0.0521 per share, maintaining the same level as the previous year, resulting in a total annual dividend of HKD 0.2729 per share, an increase of 264% compared to HKD 0.0749 in 2020[14] - The company distributed a special interim dividend of HKD 954 million in September 2021, reducing cash and bank balances from HKD 5,416 million to HKD 3,975 million by year-end[34] Customer Metrics - Total customer base in Hong Kong and Macau decreased to approximately 3.2 million as of December 31, 2021, down from 3.3 million a year earlier[13] - Monthly postpaid customer churn rate remained healthy at 1.2%, while local postpaid service net ARPU increased by 4% to HKD 159[13] - The total number of customers as of December 31, 2021, was approximately 3.2 million, a decrease of 2% from 3.3 million in 2020[36] - The number of prepaid customers decreased by 5% to 1.76 million in 2021, down from 1.85 million in 2020[35] - The monthly churn rate for postpaid customers was 1.2%, slightly up from 1.1% in 2020, indicating a healthy retention level[36] Investments and Technology - The company has invested over HKD 30 billion since 2019 to expand its mobile network and develop 5G technology[9] - 3 Hong Kong has invested over HKD 3 billion since 2019 to expand its mobile and 5G networks, demonstrating its commitment to reliable network services and establishing leadership in 5G services[21] - The number of 5G base stations increased by 43% since Q3 2020, achieving 99% population coverage for 5G networks by the end of 2021[21] - 3 Hong Kong launched 5G broadband services in 2021, providing flexible, plug-and-play solutions without the need for wired installations[23] - The company plans to continue driving digitalization and introduce innovative solutions, with a focus on expanding its 5G broadband services for homes and businesses[15] Market and Competitive Landscape - The group faces intense competition in its operating market, which may lead to pricing pressure and affect customer acquisition and retention costs, ultimately impacting service revenue and financial performance[55] - Rapid technological advancements in the telecommunications industry may intensify competition, and failure to develop or acquire new technologies could harm customer relationships and market position[56] Regulatory and Compliance Risks - Regulatory changes and government policies may pose risks to the group's financial condition and operational performance, including changes in tax regulations and telecommunications laws[61] - The group is subject to scrutiny by regulatory authorities, and any adverse actions could significantly impact its financial condition and operational performance[63] - The company is committed to maintaining compliance with all regulatory requirements related to shareholder disclosures and related party transactions[109] Corporate Governance - The company has a strong focus on corporate governance, with independent directors actively participating in key committees[81] - The board consists of nine members, including a non-executive chairman and three independent non-executive directors, meeting the one-third independence requirement[128] - The company has established a trust structure involving Li Ka-Shing, which influences the ownership of shares but does not affect the operational control of the company[113] - The company has adopted a set of corporate governance principles emphasizing a strong board, effective risk management, and transparent communication with stakeholders[123] Sustainability and Social Responsibility - The company is committed to sustainable development and seeks to understand its business impact on the environment while maximizing long-term value for stakeholders[15] - A new sustainability initiative has been launched, targeting a 30% reduction in carbon emissions by 2025[73] - The group made charitable donations of approximately HKD 1.8 million in the year, down from HKD 2.7 million in 2020[100] Future Outlook - Future outlook indicates a projected revenue growth of 10% for the next fiscal year, driven by new product launches and market expansion[74] - The company is investing $500 million in research and development for new technologies aimed at enhancing customer experience[75] - Market expansion efforts include entering two new countries in Southeast Asia, expected to contribute an additional $200 million in revenue[76] Risk Management - The company has established an Enterprise Risk Management (ERM) framework to systematically identify, assess, and manage risks, including sustainability risks, across all business levels[160] - The audit committee reviewed the effectiveness of the group's risk management and internal control systems, including sustainable development risks[154] - The internal audit department is responsible for assessing the effectiveness of the group's risk management and internal control systems, reporting directly to the audit committee[178]

Financial Performance - Total revenue for the first half of 2021 was HKD 2,565 million, a 29% increase compared to HKD 1,982 million in the same period of 2020[5] - EBITDA for the first half of 2021 decreased by 4% to HKD 747 million, down from HKD 778 million in the previous year[5] - The total EBIT dropped by 37% to HKD 92 million, compared to HKD 147 million in the same period last year[5] - Shareholders' profit attributable to the company was HKD 31 million, a 79% decrease from HKD 146 million year-on-year[5] - Local service revenue increased by 4% to HKD 1,503 million, up from HKD 1,443 million year-on-year[5] - Hardware revenue surged by 194% to HKD 935 million, driven by a significant increase in net mobile phone sales, which rose by 355% to HKD 769 million[10] - The net profit attributable to shareholders for the same period was HKD 31 million, a decrease of 78.8% from HKD 146 million in 2020[53] - Basic and diluted earnings per share were HKD 0.64, down from HKD 3.03 in the previous year[53] Customer Metrics - The total number of customers in Hong Kong and Macau decreased by 2% to approximately 3.2 million as of June 30, 2021[7] - Monthly postpaid customer churn rate remained stable at 1.1%, consistent with the first half of 2020[7] - The total number of customers as of June 30, 2021, was approximately 3.23 million, a decrease of 2% from 3.31 million in the same period of 2020[12] - The net ARPU for postpaid customers increased by 1% to HKD 171, while the local net ARPU rose by 7% to HKD 160, driven by increased contributions from the enterprise segment and more customers upgrading to 5G services[12] Dividends - The board declared an interim dividend of HKD 2.28 per share, unchanged from the previous year, and a special interim dividend of HKD 19.80 per share[8] - The total dividend for the first half of 2021 was HKD 0.2208 per share, amounting to HKD 1.064 billion[9] - The interim dividend per share was HKD 0.0228, totaling HKD 110 million, and a special interim dividend of HKD 0.198, totaling HKD 954 million, resulting in a total dividend of HKD 1,064 million for the six months ended June 30, 2021[69] Financial Position - The company maintained a strong financial position with total cash reserves of HKD 5.106 billion as of June 30, 2021[9] - As of June 30, 2021, the group's cash balance was HKD 5.106 billion, down from HKD 5.251 billion at the end of 2020[13][20] - The company’s total equity decreased to HKD 11,827 million from HKD 12,047 million at the end of 2020[54] - Total liabilities were HKD 7,269 million, with current liabilities at HKD 6,108 million[54] Operational Costs - Operating expenses rose by 2% to HKD 936 million, primarily due to network expansion and the adoption of 5G technology[11] - Employee costs for the first half of 2021 totaled HKD 160 million, slightly down from HKD 165 million in the first half of 2020[27] - The group incurred a total depreciation and amortization expense of HKD 655 million for the six months ended June 30, 2021, compared to HKD 631 million in 2020[87] Investments and Capital Expenditures - Capital expenditures related to property, plant, and equipment increased by 209% to HKD 324 million, accounting for 20% of service revenue, mainly due to investments in 5G infrastructure[14] - The cost of property, plant, and equipment purchased during the period was HKD 324 million, significantly higher than HKD 105 million for the same period in 2020[70] Corporate Governance and Sustainability - The group established a sustainability committee at the board level in 2020 to enhance corporate governance and reporting frameworks related to sustainability initiatives[28] - The sustainability framework is built on four pillars: environment, social, governance, and sustainable business models, evolving from the previous four pillars established in the 2020 annual report[28] - The company emphasizes a high level of corporate governance to enhance shareholder value and protect stakeholder interests[46] - The company has complied with all provisions of the corporate governance code during the six months ending June 30, 2021[47] Market Outlook - The company is optimistic about returning to a stable operational performance as the economy recovers post-pandemic[9] - The company is focusing on expanding its market presence and enhancing its product offerings in the telecommunications sector[50] COVID-19 Impact - The company has implemented measures to mitigate the impact of the COVID-19 pandemic on its business, particularly affecting roaming revenues since Q2 2020[58] - The company continues to monitor the developments related to COVID-19 and assess its impact on financial performance and operational results[58] Miscellaneous - The group provided performance, financial, and other guarantees totaling HKD 512 million as of June 30, 2021, an increase from HKD 330 million at the end of 2020[23] - The group confirmed a spectrum usage fee of approximately HKD 1.54 billion for the 1800 MHz band, payable in 15 annual installments starting from September 2021[83] - The independent auditor's review report for the interim financial statements will be included in the interim report for the six months ending June 30, 2021[29]