Financial Performance - Total revenue for 2022 was RMB 7,126,161, a decrease from RMB 7,903,674 in 2021, representing a decline of approximately 9.8%[7] - Gross profit for 2022 was RMB 1,604,439, down from RMB 2,490,970 in 2021, indicating a decrease of about 35.6%[7] - The company reported a net loss of RMB (462,396) for 2022, compared to a profit of RMB 1,358,494 in 2021, marking a significant turnaround[7] - Basic loss per share for 2022 was RMB (0.16), compared to earnings of RMB 0.41 per share in 2021[7] - The gross profit margin decreased from approximately 31.5% to about 22.5%, a decline of about 9.0 percentage points[26] - The company's net loss for the year ended December 31, 2022, was approximately RMB 462.4 million, compared to a net profit of approximately RMB 1,358.5 million for the year ended December 31, 2021, indicating a significant decline in profitability[34] - Core net profit attributable to the company's owners for the year ended December 31, 2022, was approximately RMB 762.8 million, down from RMB 1,401.8 million in the previous year, primarily due to a reduction in non-owner value-added services[34] Assets and Liabilities - Total assets as of December 31, 2022, were RMB 12,493,457, down from RMB 13,468,266 in 2021, reflecting a decrease of approximately 7.2%[8] - Total equity decreased to RMB 7,769,029 in 2022 from RMB 8,672,987 in 2021, a decline of about 10.4%[8] - Total liabilities were RMB 4,724,428 in 2022, slightly down from RMB 4,795,279 in 2021, showing a decrease of around 1.5%[8] - The total trade receivables increased from approximately RMB 4,037.1 million as of December 31, 2021, to approximately RMB 5,050.0 million as of December 31, 2022, reflecting a rise of approximately RMB 1,012.9 million[35] - The group's cash and bank deposits totaled approximately RMB 3,990.1 million as of December 31, 2022, down by approximately RMB 1,388.3 million from RMB 5,378.4 million as of December 31, 2021, mainly due to dividend payments and share repurchases[38] Revenue Streams - The company achieved revenue of approximately RMB 7.126 billion and a gross profit of about RMB 1.604 billion for the year ended December 31, 2022, with a loss attributable to shareholders of approximately RMB 0.482 billion[9] - Property management service revenue increased to approximately RMB 5,365.3 million, an increase of about RMB 826.8 million (approximately 18.2%) from RMB 4,538.5 million in the previous year, driven by an increase in managed area[16] - Non-owner value-added service revenue significantly decreased to approximately RMB 1,052.1 million, down by about RMB 1,629.6 million (approximately 60.8%) from RMB 2,681.7 million in the previous year, due to ongoing challenges in the real estate industry[19] - Community living service revenue increased to approximately RMB 560.7 million, reflecting a growth of about RMB 53.3 million (approximately 10.5%) compared to RMB 507.4 million in the previous year[21] Strategic Focus and Future Plans - The company continues to focus on high-quality property services and aims to strengthen its market position in mid-to-high-end properties[2] - Future strategies include expanding property management and comprehensive commercial operational services to enhance overall service quality[2] - The company plans to focus on high-quality development strategies in 2023, emphasizing quality service and operational capabilities in core cities[13] - The company aims to enhance its core product coverage in key cities while avoiding a scattergun approach to business expansion[13] Corporate Governance - The company has maintained compliance with the Hong Kong Stock Exchange regulations, with no new disclosures required since the interim report as of June 30, 2022[48] - The board consists of eight directors, including two executive directors, three non-executive directors, and three independent non-executive directors[52] - The company emphasizes the importance of good corporate governance and has established internal reporting systems to monitor operations and business development[51] - The board has established mechanisms to encourage independent opinions and constructive questioning during meetings[52] Shareholder Information - The company declared a dividend of RMB 0.137 per share for 2022, an increase from RMB 0.124 in 2021[7] - The board proposed a final dividend of RMB 0.137 per share, totaling approximately RMB 419 million, subject to shareholder approval at the annual general meeting[91] - The largest customer, Sunac Group, accounted for approximately 18.0% of total revenue for the year ended December 31, 2022, while the top five customers contributed 18.8%[93] Employee and Community Engagement - A total of over 1,600 training sessions were conducted in 2022, benefiting more than 20,000 employees through various activities[12] - Charitable donations made by the group for the year ended December 31, 2022, were approximately RMB 1,428,500, compared to RMB 533,000 in 2021[143] Risk Management and Compliance - The company has established risk assessment standards to identify and evaluate major risks that could impact business objectives, including environmental, social, and governance risks[77] - The board reviews the effectiveness of the risk management and internal control systems annually, with a focus on resource adequacy and the quality of internal audit functions[78] - The company has achieved ISO 37001 certification for its anti-bribery management system, reinforcing its commitment to ethical business practices[79] Financial Management - The net cash used in operating activities for the year ended December 31, 2022, was RMB 394,808,000, compared to RMB 386,849,000 in 2021, indicating a slight increase in cash outflow[165] - The company paid dividends to shareholders amounting to RMB 381,643,000 in 2022, an increase from RMB 180,003,000 in 2021[166] - The company reported a total comprehensive loss of RMB 462,396,000 for the year ended December 31, 2022[164]

Financial Performance - The group's revenue for the year ended December 31, 2022, was approximately RMB 7.126 billion, a decrease of about 9.8% year-on-year[2]. - The group's gross profit was approximately RMB 1.604 billion, down approximately 35.6% year-on-year; excluding non-owner value-added services, the gross profit of core business remained stable year-on-year, with the gross profit margin of core business increasing to about 95.9%[2]. - The loss attributable to the company's owners was approximately RMB 482 million, while the core net profit attributable to the company's owners was approximately RMB 763 million, a year-on-year decrease of about 45.6%[2]. - Total revenue for the year ended December 31, 2022, was RMB 7,126,161,000, a decrease from RMB 7,903,674,000 in 2021, representing a decline of approximately 9.8%[16]. - Revenue from property management services was RMB 983,792,000 for 2022, down from RMB 4,538,512,000 in 2021, indicating a significant decrease of approximately 78.3%[16]. - Revenue from non-owner value-added services decreased to RMB 233,924,000 in 2022 from RMB 2,255,073,000 in 2021, a decline of about 89.6%[16]. - The company reported a net loss of RMB 178,657,000 for the year ended December 31, 2022, compared to a profit of RMB 426,481,000 in 2021[20]. - The company reported a net loss of approximately RMB 462.4 million for the year ended December 31, 2022, compared to a net profit of approximately RMB 1,358.5 million for the year ended December 31, 2021[51]. Dividends and Shareholder Returns - The board proposed a final dividend of RMB 0.137 per share, totaling approximately RMB 419 million, which is about 55% of the core net profit attributable to the company's owners[2]. - The proposed final dividend per share for the year ended December 31, 2022, is RMB 0.137, totaling approximately RMB 418.79 million, compared to RMB 0.124 per share in 2021, totaling RMB 381.73 million[24]. - The company plans to present the dividend proposal at the upcoming annual general meeting, reflecting the number of shares approved in the consolidated financial statements[23]. - The final dividend payment is expected to be made in cash around June 15, 2023, based on the exchange rate published by the People's Bank of China[63]. Operational Metrics - As of December 31, 2022, the group's contracted construction area was approximately 393 million square meters, with the managed construction area being approximately 244 million square meters, of which the managed area from third parties accounted for about 37%[2]. - The total managed building area as of December 31, 2022, was approximately 244 million square meters, representing a growth of about 13.4% from approximately 215 million square meters in 2021[31]. - The company signed new contracts totaling approximately RMB 1.08 billion in 2022, with projects over RMB 10 million accounting for about 32% of the total, an increase of approximately 12 percentage points from 2021[59]. - Community service revenue grew approximately 11% year-on-year, focusing on three core categories: daily cleaning, appliance cleaning, and home maintenance[59]. Cost and Expenses - Employee benefit expenses totaled RMB 3,132,944,000 in 2022, a decrease from RMB 3,223,597,000 in 2021, reflecting a reduction of approximately 2.8%[19]. - Sales costs for the year ended December 31, 2022, were approximately RMB 5,521.7 million, an increase of about RMB 109.0 million (approximately 2.0%) from RMB 5,412.7 million in 2021[41]. - Administrative expenses decreased from approximately RMB 749.2 million for the year ended December 31, 2021, to approximately RMB 743.7 million for the year ended December 31, 2022, a reduction of about RMB 5.5 million[46]. - Sales and marketing expenses increased by approximately RMB 30.8 million (approximately 44.8%) to about RMB 99.5 million for the year ended December 31, 2022, compared to approximately RMB 68.7 million for the year ended December 31, 2021[47]. Asset and Liability Management - Trade receivables as of December 31, 2022, amounted to RMB 5,050.0 million, an increase from RMB 4,037.1 million in 2021[26]. - Trade payables increased from approximately RMB 712.9 million as of December 31, 2021, to approximately RMB 967.5 million as of December 31, 2022, an increase of about RMB 254.6 million[53]. - Total cash and bank deposits decreased from approximately RMB 5,378.4 million as of December 31, 2021, to approximately RMB 3,990.1 million as of December 31, 2022, a decrease of about RMB 1,388.3 million[54]. - The company's current ratio was approximately 2.0 times as of December 31, 2022, compared to approximately 2.2 times as of December 31, 2021[54]. Governance and Compliance - The company has adopted the corporate governance code and has complied with all applicable provisions as of December 31, 2022[69]. - The audit committee, consisting of three independent non-executive directors, reviewed the financial reporting procedures and internal controls for the year ended December 31, 2022[70]. - The group's auditor, PwC, confirmed that the financial figures in the announcement are consistent with the audited financial statements for the year ended December 31, 2022[71]. Future Outlook and Strategy - The company plans to enhance service quality and operational capabilities in 2023, focusing on high-end residential service quality and professional operational capabilities in non-residential sectors[61]. - The company aims to deepen its focus on core cities for market expansion while ensuring quality control and maintaining a steady growth rate[61]. - The company emphasizes high-quality development as its core strategy in 2023, aligning with industry policies and standards for continuous improvement[61]. - The company has implemented digital tools in community services to enhance operational efficiency and customer experience[57]. Employee Development - The company has established a comprehensive internal training program for employees to enhance their professional skills and service standards[67]. - The company has implemented ISO 45001:2018 occupational health and safety management system to improve workplace safety awareness among employees[67].

Financial Performance - For the year ended December 31, 2021, the company achieved revenue of approximately RMB 7,903.67 million, representing a year-on-year growth of approximately 70.9%[8] - The profit attributable to the owners of the company was approximately RMB 1,276.33 million, reflecting a year-on-year increase of 113.9%[8] - The gross profit margin improved by 3.9 percentage points to approximately 31.5%, while the net profit margin increased by 3.8 percentage points to approximately 17.2%[10] - The group's total revenue for the year ended December 31, 2021, was approximately RMB 7,903.7 million, an increase of about RMB 3,278.5 million (approximately 70.9%) compared to RMB 4,625.2 million for the year ended December 31, 2020[16] - The gross profit for the year ended December 31, 2021, was approximately RMB 2,491.0 million, an increase of about RMB 1,215.3 million (approximately 95.3%) from RMB 1,275.7 million in 2020, with a gross margin of 31.5%[28] - The net profit for the year ended December 31, 2021, was approximately RMB 1,358.5 million, with a net profit margin of 17.2%, an increase of about 118.5% compared to RMB 621.6 million in 2020[35] - Basic earnings per share for the year were RMB 0.41, compared to RMB 0.25 in the previous year, reflecting a 64% increase[151] Revenue Growth and Segmentation - Property management service revenue reached approximately RMB 4,538.5 million, an increase of about RMB 1,765.0 million (approximately 63.6%) year-on-year, driven by an increase in managed building area[18] - Community living service revenue grew by approximately 187.9%, with its revenue contribution rising to 6.4% of total revenue, and a gross margin of approximately 45.6%[12] - Non-owner value-added services revenue reached approximately RMB 2,681.7 million in 2021, up by about RMB 1,009.0 million (approximately 60.3%) from RMB 1,672.7 million in 2020[21] - Community living services revenue increased to approximately RMB 507.4 million, representing a growth of about RMB 331.1 million (approximately 187.9%) compared to RMB 176.2 million in 2020[23] Operational Expansion - As of December 31, 2021, the total managed building area was approximately 215 million square meters, a growth of approximately 58.9% compared to December 31, 2020[10] - The contracted building area reached approximately 358 million square meters, an increase of approximately 35.9% year-on-year[10] - The area acquired through market expansion grew by approximately 210.8% to 36.12 million square meters, surpassing the area acquired from the parent company for the first time[10] - The company is actively expanding into non-residential sectors, achieving rapid replication in commercial, public construction, venues, and schools[10] Strategic Acquisitions - The group acquired Rongle Times Group in 2021, significantly increasing its commercial operation management service revenue due to the integration of high-quality commercial management projects[16] - The company completed the acquisition of 80% of Zhangtai Service Group for RMB 730 million, enhancing its business scale and competitiveness in Guangxi Zhuang Autonomous Region[84] - The company acquired 100% equity of Rongle Times (Hainan) Commercial Management Co., Ltd. for RMB 1.8 billion, with a profit commitment of no less than RMB 140 million for 2022[86] Financial Position and Assets - As of December 31, 2021, the total bank deposits and cash of the group amounted to approximately RMB 5,378.4 million, a decrease of about RMB 4,000.2 million compared to RMB 9,378.6 million on December 31, 2020[39] - The total assets increased to RMB 13,468,266 thousand in 2021, up from RMB 12,959,461 thousand in 2020, representing a growth of approximately 3.93%[152] - The company's equity attributable to owners decreased to RMB 8,501,525 thousand in 2021 from RMB 9,679,874 thousand in 2020, a decline of about 12.09%[152] - The company's goodwill amounted to RMB 1,687.54 million, representing approximately 12.5% of total assets[143] Governance and Compliance - The company has adopted the corporate governance code as per the listing rules, ensuring compliance with all applicable provisions[54] - The board consists of nine members, including three executive directors, three non-executive directors, and three independent non-executive directors, responsible for overseeing the company's strategic development and financial performance[57] - The company emphasizes the importance of good corporate governance and has implemented regular discussions on performance and operational strategies among board members[54] - The company has established a compliance manual and code of conduct applicable to employees and directors to ensure adherence to governance standards[54] Risk Management - The company has established a clear risk management structure with defined responsibilities and functions[75] - The company has adopted a risk management program to identify, assess, and address major business risks, ensuring effective control of risk matters through regular audits and training[78] - The board of directors conducted an annual review of the risk management and internal control systems, finding them effective and sufficient for the fiscal year ending December 31, 2021[79] Shareholder Engagement and Dividends - The board proposed a final dividend of RMB 0.124 per share, totaling approximately RMB 381.7 million, subject to shareholder approval at the annual general meeting[92] - The company emphasizes effective communication with shareholders, maintaining ongoing dialogue through annual general meetings and other forums[81] - Shareholders holding at least 10% of the paid-up capital have the right to request the board to convene a special general meeting within two months[82] Employee and Community Engagement - As of December 31, 2021, the group had 38,146 employees, an increase from 27,909 employees in 2020, with total employee costs amounting to approximately RMB 3.22 billion[135] - The group made charitable donations totaling approximately RMB 533,000 for the year ended December 31, 2021, compared to zero in 2020[135] Future Outlook - The company has set a future outlook with a revenue guidance of $1.5 billion for the next fiscal year, indicating a growth target of 25%[46] - The company plans to expand its market presence by entering three new regions in the upcoming year, aiming for a 10% market share in these areas[46] - The management team emphasized the importance of cost management, targeting a reduction in operational costs by 5% over the next year[46]