eGain(EGAN)

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eGain(EGAN) - 2023 Q4 - Earnings Call Presentation
2024-02-08 22:21
Dexcom Confidential – DO Not DISTRIBUTE Q4 2023 Safe harbor statement Forward-looking statements include all statements that are not historical facts and con be identified by terms such as "anticipates," "believes," "could," "seeks," "estimates," "targets," "guidance," "expects," "intends," "may," "plans," "potential," "prospects," "prospects," "prospects," "shoud, " will," "would" or similar expressions and the negatives of those terms, although not all forward-looking statements contain these identifying ...
eGain(EGAN) - 2024 Q2 - Quarterly Report
2024-02-07 16:00
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended December 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File No. 001-35314 eGain Corporation (Exact name of registrant as specified in its charter) Delaware 77-0466366 (State or o ...
EGain (EGAN) Declines More Than Market: Some Information for Investors
Zacks Investment Research· 2024-01-31 00:01
eGain (EGAN) ended the recent trading session at $7.68, demonstrating a -0.9% swing from the preceding day's closing price. The stock fell short of the S&P 500, which registered a loss of 0.06% for the day. Elsewhere, the Dow saw an upswing of 0.35%, while the tech-heavy Nasdaq depreciated by 0.76%.Coming into today, shares of the maker of customer engagement software had lost 6.96% in the past month. In that same time, the Computer and Technology sector gained 6.36%, while the S&P 500 gained 3.36%.The inve ...
eGain to Announce Fiscal 2024 Second Quarter Financial Results on February 8, 2024
Newsfilter· 2024-01-25 11:30
SUNNYVALE, Calif., Jan. 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 8th at 2:00 p.m. Pacific ...
eGain to Announce Fiscal 2024 Second Quarter Financial Results on February 8, 2024
Globenewswire· 2024-01-25 11:30
SUNNYVALE, Calif., Jan. 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 8th at 2:00 p.m. Pacifi ...
EGain (EGAN) Rises Higher Than Market: Key Facts
Zacks Investment Research· 2024-01-23 00:06
eGain (EGAN) closed at $7.75 in the latest trading session, marking a +1.97% move from the prior day. The stock outperformed the S&P 500, which registered a daily gain of 0.22%. On the other hand, the Dow registered a gain of 0.36%, and the technology-centric Nasdaq increased by 0.32%.The maker of customer engagement software's shares have seen a decrease of 8.54% over the last month, not keeping up with the Computer and Technology sector's gain of 3.64% and the S&P 500's gain of 1.61%.Investors will be eag ...
eGain(EGAN) - 2024 Q1 - Quarterly Report
2023-11-06 16:00
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File No. 001-35314 eGain Corporation (Exact name of registrant as specified in its charter) Delaware 77-0466366 (State or ...
eGain(EGAN) - 2024 Q1 - Earnings Call Transcript
2023-11-04 03:30
Financial Data and Key Metrics Changes - Total revenue for Q1 was $24.2 million, down 2% year-over-year, but above expectations [32] - Non-GAAP net income for the quarter was $3.8 million or $0.12 per share, up approximately 90% from $2 million or $0.06 per share in the year-ago quarter [35] - Adjusted EBITDA margin for the quarter was 12%, up 600 basis points from 6% in the year-ago quarter [35] - Total cash and cash equivalents at the end of the quarter were $79.8 million, up from $71.5 million a year ago [36] Business Line Data and Key Metrics Changes - North America accounted for 79% of total revenue this quarter, up from 77% in the year-ago quarter [33] - SaaS ARR for North America customers increased 4% year-over-year, while total SaaS ARR decreased 1% [38] - Knowledge management now makes up 25% of total SaaS ARR [38] Market Data and Key Metrics Changes - Total revenue from Europe was $5.2 million, down 8% year-over-year [33] - LTM dollar-based SaaS retention for North America customers was 103%, while EMEA customer retention was 84% [37] Company Strategy and Development Direction - The launch of AssistGPT is a key focus, leveraging generative AI to automate knowledge management and reduce human effort by up to 80% [11] - The company aims to capitalize on the global opportunity to automate knowledge management for customer service [29] - The macro environment remains challenging, but there is an increase in RFP activity and reengagement from previously on-hold deals [43] Management's Comments on Operating Environment and Future Outlook - The macro environment is characterized by geopolitical uncertainty and cautious budgeting, but there is a slight loosening expected for calendar '24 [17] - Management sees a significant growth opportunity with the new AssistGPT offering and believes the market for knowledge management is large and exciting [44] Other Important Information - eGain was named a visionary in Gartner's 2023 Magic Quadrant for CRM Customer Engagement, highlighting its operationalized AI capabilities [26] - The company has a strong balance sheet and cash flow generation, which positions it well for future opportunities [44] Q&A Session Summary Question: What are the early indications of interest in AssistGPT? - Management noted that there is significant interest in improving productivity in knowledge creation and management cycles [49] Question: How is pricing structured for AssistGPT? - The pricing is based on actual usage of the generative capability on the platform, with a focus on driving adoption [50] Question: Is the focus on existing customers or new opportunities? - The market interest is in a platform that includes generative capability, with a core need for knowledge management still being essential [53]
eGain(EGAN) - 2023 Q4 - Earnings Call Transcript
2023-09-14 22:43
eGain Corporation (NASDAQ:EGAN) Q4 2023 Earnings Call Transcript September 14, 2023 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Richard Baldry - ROTH MKM Jeff Van Rhee - Craig-Callum Operator Good day and welcome to the eGain Fiscal 2023 Fourth Quarter and Full Year Financial Results Conference Call. All participants will be in a listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask que ...
eGain(EGAN) - 2023 Q4 - Annual Report
2023-09-13 16:00
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Fiscal Year Ended June 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-35314 eGain Corporation (Exact name of registrant as specified in its charter) Delaware 77-0466366 (State or other jur ...