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ISG to Evaluate AI Services in Healthcare
Businesswire· 2025-12-16 16:00
Core Insights - Information Services Group (ISG) has initiated a research study focused on providers that assist healthcare enterprises in transitioning from early AI experimentation to real-world implementation [1] - The study will culminate in a comprehensive ISG Provider Lens report titled "AI Services in Healthcare," set for release in April 2026, which will evaluate companies offering AI strategy, advisory, development, and delivery services to healthcare organizations [2][6] Industry Challenges - Healthcare enterprises are encountering significant challenges, including data fragmentation and privacy and regulatory constraints, which necessitate strong guardrails, oversight, and safety management as they adopt agentic AI [2][5] - The increasing adoption of AI, particularly generative AI (GenAI) and agentic AI models, is aimed at alleviating the burden of clinical work, addressing operational pressures, and enhancing patient experience [4] Research Methodology - ISG has distributed surveys to approximately 100 providers and will produce two quadrants representing AI-related services that healthcare enterprises typically procure, based on ISG's client interactions [5] - The report will analyze the global market for AI services in healthcare and will include a list of identified providers and vendors [6] Service Evaluation - The report will evaluate two main categories of services: - Healthcare AI Strategy and Advisory Services, which guide organizations in planning and governing AI adoption and selecting healthcare-specific large language models [7] - Healthcare AI Development and Delivery Services, which assess providers that design, build, deploy, and operationalize AI solutions for healthcare firms [7] Market Coverage - The ISG Provider Lens research series combines empirical, data-driven research with real-world insights from ISG's advisory team, covering providers globally, including regions such as Europe, the U.S., Canada, and Australia, with plans for future market expansions [8]
Trump’s $100,000 H-1B fee threatens Indian IT firms’ US hiring model
BusinessLine· 2025-12-15 23:59
President Donald Trump’s $100,000 price tag for new H-1B workers hired from outside the US will have punishing effects for the IT outsourcing and staffing industries that have long been a target of both parties.The fee is the biggest restriction the Trump administration has imposed so far on employment of skilled foreign workers.A Bloomberg News analysis found it will have a disproportionate impact on multinational staffing firms that act as middlemen for companies seeking H-1B workers. Those middlemen incl ...
U.S. Enterprises Expand AI Use Across Public Clouds
Businesswire· 2025-12-15 15:00
STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--U.S. enterprises are implementing AI in public cloud environments to improve the productivity and efficiency of core business operations, ISG says. ...
TCS, Infosys, Cognizant to bear brunt of Trump’s $1,00,000 H-1B visa fee
BusinessLine· 2025-12-15 10:34
Core Insights - The Trump administration's new $100,000 fee for H-1B workers hired from outside the US is expected to significantly impact the IT outsourcing and staffing industries, which have been targets for both political parties [1][2] - The fee is the largest restriction imposed on the employment of skilled foreign workers to date, leading to potential increases in costs for multinational staffing firms [2][3] Impact on Staffing Firms - Multinational staffing firms like Tata Consultancy Services, Infosys, and Cognizant are likely to be disproportionately affected, with nearly 90% of new H-1B hires at these companies approved at US consulates between May 2020 and May 2024 [2][3] - Infosys alone would face over $1 billion in visa charges due to the fee affecting more than 10,400 workers, while TCS and Cognizant would incur fees for 6,500 and 5,600 workers respectively [3] Changes in Visa Demand - Industry experts anticipate a steep decline in visa demand and a shift towards placing more workers overseas, regardless of potential legal challenges to the fee [4][9] - The IT consulting industry has already reduced new H-1B applications since 2024, and the fee is expected to accelerate this trend [9][10] Legislative Context - Both Republican and Democratic lawmakers have criticized the H-1B program, suggesting it serves as a low-cost alternative to American workers, despite H-1B employees being required to receive a prevailing wage [5][6] - The fee is seen as a measure to discourage companies from exploiting the system and to provide more certainty for American businesses seeking high-skilled workers [8][15] Future Hiring Strategies - Companies are likely to adapt their hiring strategies in response to the fee, with some major H-1B employers considering opting out of registering workers who require visa processing at consulates [14] - Projections indicate that the combination of the fee and a proposed lottery overhaul could reduce entries in the next lottery by 30% to 50% [15]
GenAI, Agentic AI Reshape Insurance Industry
Businesswire· 2025-12-11 16:00
Core Insights - Leading insurance enterprises are adopting generative AI and agentic AI to enhance speed, pricing, accuracy, and customer experience, gaining a competitive edge in the market [1][2] Industry Trends - The insurance sector is transitioning from manual, document-heavy workflows to automated processes, improving efficiencies and enabling hyperpersonalized products [2][3] - AI technology is now production-ready across various insurance functions, including underwriting, claims, customer experience, fraud detection, and risk management [3][7] Underwriting and Claims Processing - Generative AI is utilized in underwriting to extract data from various sources, improving risk assessment and reducing manual review times [3][4] - Claims processing is expedited through GenAI, which understands claimant descriptions and assesses damage using image models, significantly reducing cycle times from weeks to days [4] Customer Service Enhancements - Conversational AI is being implemented in customer service to improve interactions, address policy questions, and generate personalized content, leading to better customer engagement [5] Agentic AI Implementation - Insurers are deploying agentic AI systems that can autonomously manage underwriting and claims processes, allowing staff to focus on complex risks and strategic relationships [6][7] Future Outlook - In the next three to five years, AI agents are expected to handle many routine operations in insurance, while human staff will concentrate on tasks requiring judgment and empathy [7] Provider Evaluation - The report evaluates 28 providers in the insurance AI space, naming several as leaders and rising stars based on their capabilities in GenAI and agentic AI services [9][10]
Insurers Adopt GCCs to Address AI Needs, Strengthen Operations
Businesswire· 2025-12-10 15:00
Core Insights - Insurance enterprises are establishing global capability centers to attract AI resources and expand their capabilities in response to market changes [1] Industry Developments - The establishment of global capability centers by insurance companies indicates a strategic shift towards integrating AI technologies to enhance operational efficiency and service offerings [1]
Enterprises Unify, Accelerate Business Planning with AI-powered Software Platforms, ISG Says
Businesswire· 2025-12-09 15:00
STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--A growing number of companies are using business planning software to integrate planning activities and align them with enterprise strategy, ISG says. ...
ISG to Evaluate Life Sciences Digital Services
Businesswire· 2025-12-08 15:00
Core Insights - Information Services Group (ISG) has initiated a research study focused on IT service providers and contract research organizations (CROs) in the life sciences sector, emphasizing digital and operational advancements [1][2] - The study aims to assess the adoption of advanced technologies, such as GenAI copilots, in critical life sciences processes, with a comprehensive report scheduled for release in April 2026 [2][5] Digital Transformation in Life Sciences - Enterprises are transitioning from experimentation to full-scale digital transformation, rapidly integrating advanced technologies to enhance processes like protocol design and safety reporting [2][5] - The report will evaluate various service areas including digital clinical development, patient engagement, manufacturing and supply chain, pharmacovigilance, regulatory affairs, and commercial operations [2][4] Evaluation Framework - The research will categorize providers into eight quadrants based on their capabilities in delivering digital services to life sciences enterprises, including Clinical Development, Patient Engagement, Manufacturing and Supply Chain, and more [5][6] - Each quadrant will assess specific criteria such as efficiency in drug development, patient-centric design, and compliance with regulatory standards [5][6] Market Coverage and Analysis - The study will provide geographically focused reports on the global life sciences digital services market, analyzing products and services available worldwide [6] - ISG's research combines empirical data with real-world experiences to guide enterprises in selecting appropriate sourcing partners [8] Company Background - ISG is a global AI-centered technology research and advisory firm, serving over 900 clients, including 75 of the top 100 enterprises worldwide [9] - The firm is recognized for its proprietary market data and expertise in leveraging AI to enhance operational excellence and growth for organizations [9]
ISG to Study Duck Creek Ecosystem Service Providers
Businesswire· 2025-12-04 16:00
STAMFORD, Conn.--(BUSINESS WIRE)---- $III #DuckCreek--ISG has launched a study of service providers that help insurers implement and enhance the Duck Creek property and casualty (P&C) insurance platform. ...
ISG to Evaluate Snowflake Ecosystem Partners
Businesswire· 2025-12-02 15:00
Core Insights - ISG has initiated a research study to evaluate provider capabilities within the expanding Snowflake services ecosystem, focusing on modernization and AI-driven transformation [1][14] - The upcoming ISG Provider Lens report, titled "Snowflake Ecosystem Partners," is set to be published in June 2026 and will assess companies that provide Snowflake-focused modernization and AI/ML enablement services [2][4] Provider Evaluation - Enterprises are increasingly prioritizing providers that demonstrate automation maturity, FinOps discipline, and strong governance, utilizing Snowflake-native tools like Snowpark and Cortex AI for significant improvements in data management [2][5] - The study will feature two quadrants: 1. Modernization and AI/ML Enablement Services, focusing on providers that offer comprehensive strategy, advisory, and implementation support for Snowflake investments [7] 2. Managed Data and Optimization Services, assessing providers that specialize in managing and optimizing Snowflake environments across cloud platforms [7] Research Methodology - ISG has distributed surveys to over 100 Snowflake ecosystem partners to gather data for the report, which will help enterprise buyers evaluate their vendor relationships and potential new engagements [3][5] - The report will include geographic insights covering the global Snowflake ecosystem and the products and services available worldwide [6] Company Background - ISG is a global AI-centered technology research and advisory firm, serving over 900 clients, including 75 of the top 100 enterprises globally, and is recognized for its expertise in technology and business services [10]