Financial Data and Key Metrics Changes - In 2025, total company sales grew by 4.5% on a reported basis, or 4.9% on a daily organic constant currency basis, finishing the year at $17.9 billion [17][19] - Operating margin for the year was 15%, with adjusted EPS growth of 1.3%, equating to $39.48 per share [18] - ROIC finished at 39.1%, and operating cash flow was $2 billion, allowing for $1.5 billion returned to shareholders through dividends and share repurchases [18] Business Line Data and Key Metrics Changes - High-Touch Solutions segment saw sales growth of 2.2% on a reported basis, with nearly three points of price inflation contributing to this growth [21] - Endless Assortment segment reported a significant top-line improvement, with daily organic constant currency sales up 15.6%, driven by Zoro and MonotaRO's strong performance [17][31] - Zoro U.S. sales increased by 16%, while MonotaRO achieved 18.4% growth in local days, local constant currency [31] Market Data and Key Metrics Changes - The MRO market showed sequential momentum but remained muted overall, with Grainger experiencing strong performance with contractor and manufacturing customers [21] - The company noted a bifurcation in demand across industries, with some sectors experiencing tailwinds while others faced headwinds due to tariffs [26][30] Company Strategy and Development Direction - Grainger's strategy focuses on leveraging technology and MRO expertise to strengthen competitive advantages, streamline operations, and enhance customer experience [4][5] - The company is investing in supply chain capacity and technology capabilities, including AI and machine learning, to drive growth and improve service delivery [10][12] - Grainger aims to achieve 400-500 basis points of average annual outgrowth over time, with a focus on marketing and merchandising as key contributors [30][39] Management's Comments on Operating Environment and Future Outlook - Management acknowledged macroeconomic uncertainties and challenges in 2025 but expressed confidence in the company's ability to deliver growth and shareholder returns [4][18] - For 2026, the company expects revenue between $18.7 billion and $19.1 billion, with daily organic constant currency sales growth projected between 6.5% and 9% [33][39] - Management remains cautious about market growth, anticipating a potential decline of 1.5% to flat in the MRO market, while expecting to gain share through strategic investments [33][34] Other Important Information - Grainger was recognized as a Great Place to Work and one of the World's Most Ethical Companies, reflecting its commitment to employee satisfaction and ethical practices [16] - The company is focused on capital allocation, with expected operating cash flow of approximately $2.1 billion to $2.3 billion and planned CapEx of $550 million to $650 million [38] Q&A Session Summary Question: Growth outlook and cautiousness for the year - Management indicated that planning conservatively is essential, with January's strong performance influenced by a competitive outage in Japan [46][48] Question: Update on digital channels - EDI ePro has become the largest share of order origination at nearly 40%, with KeepStock and GCOM also contributing significantly [49][50] Question: Customer tone and market expectations - Conversations with customers indicate a mixed tone, with no panic but also no significant tailwinds expected for volume growth [56][57] Question: Gross margins and first-quarter expectations - LIFO costs are expected to impact gross margins in Q1, with additional headwinds from the Grainger sales meeting affecting SG&A [63][70] Question: Outgrowth expectations and market dynamics - Management noted that external factors and execution will influence outgrowth, with a focus on improving seller effectiveness and net contracts [82][84]

Financial Data and Key Metrics Changes - Total company sales growth for 2025 was 4.5% on a reported basis and 4.9% on a daily organic constant currency basis, finishing the year at $17.9 billion [17][19] - Operating margin for the year was 15%, with adjusted EPS growth of 1.3% to $39.48 per share [18] - ROIC finished at 39.1%, and operating cash flow was $2 billion, allowing for $1.5 billion returned to shareholders through dividends and share repurchases [18] Business Line Data and Key Metrics Changes - High-Touch Solutions segment delivered sales growth of 2.2% on a reported basis, with nearly 3 points of price inflation contributing to this growth [21] - Endless Assortment segment saw significant improvement, with daily organic constant currency sales up 15.6%, driven by strong performance from Zoro and MonotaRO [17][31] - Zoro achieved 16% growth, while MonotaRO experienced 18.4% growth in local constant currency [31] Market Data and Key Metrics Changes - The MRO market showed sequential momentum but remained muted overall, with Grainger's performance particularly strong in contractor and manufacturing sectors [21] - The company expects market volumes to be down 1.5% to flat in 2026, reflecting cautious outlook due to tariff-related price increases [33] Company Strategy and Development Direction - Grainger is focused on leveraging technology and data capabilities to enhance customer experience and drive growth, with significant investments in AI and machine learning [5][10] - The company streamlined its portfolio by exiting the UK market and is investing in new supply chain capacity to maintain service leadership [4][15] - Grainger aims to achieve 400-500 basis points of average annual outgrowth over time, with a focus on improving seller effectiveness and expanding seller coverage [30][36] Management's Comments on Operating Environment and Future Outlook - Management acknowledged macroeconomic challenges in 2025 but expressed confidence in the company's ability to deliver strong results and growth in 2026 [4][18] - The tone of conversations with large customers remains cautious, with no significant tailwinds expected for market growth [56] - The company anticipates continued demand pressure in the High-Touch Solutions segment due to tariff-related price increases [33] Other Important Information - Grainger was recognized as a great place to work and one of the world's most ethical companies, reflecting its commitment to a positive workplace culture [16] - The company plans to invest $550 million to $650 million in capital expenditures for supply chain initiatives and technology investments in 2026 [38] Q&A Session Summary Question: What drives the cautious outlook for the year overall? - Management plans conservatively and acknowledges a strong start in January but notes a tailwind from a competitive outage in Japan [46][48] Question: Update on digital channels and order origination? - EDI ePro has grown to about 40% of order origination, with KeepStock also increasing its share [49][50] Question: Tone of conversations with large customers? - The tone remains cautious, with no panic but also no significant optimism for volume growth [56][57] Question: Update on mid-sized customer growth? - There has been some acceleration, driven by marketing and merchandising efforts, but it is not a significant inflection point [60] Question: Gross margins in Q4 and expectations for Q1? - Q4 gross margins were better than expected due to LIFO costs being less negative, but Q1 is expected to see some LIFO costs shift, impacting margins [63][70] Question: Factors affecting margin guidance for 2026? - The exit from the UK market will provide a tailwind, while the faster growth of Endless Assortment will be a headwind for margins [78]

Financial Data and Key Metrics Changes - In 2025, total company sales grew by 4.5% on a reported basis, or 4.9% on a daily organic constant currency basis, finishing the year at $17.9 billion [17][19] - Operating margin for the year was 15%, with adjusted EPS growth of 1.3%, equating to $39.48 per share [18] - ROIC finished at 39.1%, and operating cash flow was $2 billion, allowing for $1.5 billion returned to shareholders through dividends and share repurchases [18] Business Line Data and Key Metrics Changes - High-Touch Solutions segment delivered sales growth of 2.2% on a reported basis, with nearly 3 points of price inflation contributing to this growth [22] - Endless Assortment segment saw significant improvement, with daily organic constant currency sales up 15.6%, driven by strong performance from Zoro and MonotaRO [17] - Zoro achieved a sales increase of 16%, while MonotaRO experienced 18.4% growth in local constant currency [32] Market Data and Key Metrics Changes - The MRO market showed signs of sequential momentum but remained muted overall, with Grainger's indicators suggesting a mixed outlook across different sectors [22][26] - The multifactor model used to assess market volume indicated Grainger finished 2025 with roughly 250 basis points of outgrowth on a volume basis, despite the overall market being down between 1.5% and 0.5% [31] Company Strategy and Development Direction - The company streamlined its portfolio by exiting the UK market and invested in new supply chain capacity to enhance service leadership [4][17] - Grainger is focused on leveraging technology and data capabilities to drive growth, with significant investments in AI and machine learning to optimize marketing and seller effectiveness [5][12] - The company aims to achieve 400-500 basis points of average annual outgrowth over time, with a focus on improving seller coverage and effectiveness [31] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenges faced in 2025, including tariff dynamics and soft MRO market demand, but expressed confidence in the company's ability to deliver growth and shareholder returns [18][34] - For 2026, the company expects revenue between $18.7 billion and $19.1 billion, with daily organic constant currency sales growth projected between 6.5% and 9% [34][41] - Management remains cautious about market growth, anticipating continued demand pressure due to tariff-related price increases [34] Other Important Information - Grainger was recognized as a great place to work and one of the world's most ethical companies, reflecting its commitment to a positive workplace culture [16] - The company plans to invest approximately $550 million to $650 million in capital expenditures to support supply chain initiatives and technology investments [40] Q&A Session Summary Question: Growth outlook and cautiousness for the year - Management indicated that planning conservatively is essential, and while January showed strong growth, external factors like competitive outages influenced results [48][49] Question: Update on digital channels - EDI ePro has grown to approximately 40% of order origination, indicating a shift towards direct connections with customers [50][52] Question: Customer tone and market expectations - Conversations with large customers reflect a mixed sentiment, with no panic but also no significant tailwinds expected for volume growth [58][59] Question: Gross margins and first-quarter expectations - Gross margins in Q4 were better than expected, with LIFO costs impacting first-quarter margins negatively [64][66] Question: Continued outgrowth for High-Touch Solutions - Management noted that external factors and execution challenges have influenced outgrowth, but improvements in seller effectiveness and marketing are expected to drive future growth [81][82]

Financial Data and Key Metrics Changes - Total company reported sales for Q3 2025 were nearly $4.7 billion, up 6.1% on a reported basis or 5.4% on a daily constant currency basis [6][11] - Gross margins for the company were 38.6%, operating margins were 15.2%, and diluted EPS finished the quarter at $10.21, up $0.34 or 3.4% year-over-year [7][11] - Operating cash flow was $597 million, allowing the company to return $399 million to shareholders through dividends and share repurchases [7][8] Business Line Data and Key Metrics Changes - The high-touch solution segment saw sales increase by 3.4% on both a reported and daily constant currency basis, driven by volume growth and price inflation [11][12] - The endless assortment segment experienced an 18.2% increase in sales on a reported basis or 14.6% on a daily constant currency basis, with Zoro U.S. up 17.8% and MonotaRO achieving 12.6% growth [14][15] Market Data and Key Metrics Changes - The MRO market remained muted due to a heightened inflationary environment, impacting demand [12] - Strong performance was noted with contractor and healthcare customers, while manufacturing customers showed improving results [12] Company Strategy and Development Direction - The company announced plans to sell its UK-based Cromwell business and exit the UK market, focusing on growth in North America and Japan [9][20] - The strategy includes leveraging technology and AI to enhance customer solutions and operational productivity [5][24] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in continuing to serve customers well and deliver solid results despite external uncertainties [10][24] - The company anticipates gross margins will stabilize around 39% as LIFO impacts subside and price costs normalize [18][20] Other Important Information - The company is experiencing tariff-related LIFO inventory valuation headwinds, but these are expected to dissipate as inflation cools [8][18] - The company is actively engaged in pricing actions to offset cost pressures, with expectations for further inflationary pressures into 2026 [17][20] Q&A Session Summary Question: Impact of Cromwell on 2025 guidance - The Cromwell impact was adjusted for, with an estimated $40 million in revenues for Q4 from Cromwell and Zoro UK [26] Question: Pricing actions in Q4 - Pricing actions taken in Q4 were normal price cycle increases, with additional adjustments planned for November [27] Question: LIFO headwind implications - The LIFO headwind was noted to be at least 70 basis points, with expectations for gross margins to improve as LIFO impacts diminish [28] Question: Q4 growth expectations - Q4 guidance reflects challenges from the government shutdown and prior year hurricane impacts, with expectations for a step down in growth [31][32] Question: Government shutdown impact - The government shutdown is expected to impact total business by approximately one point for each day it continues [35][36] Question: Future pricing strategies - The company is taking a measured approach to pricing, ensuring competitiveness while managing cost increases [39][40] Question: UK exit lessons - The exit from the UK market is seen as a strategic decision to focus on more impactful growth opportunities in North America and Japan [49][50]

Market Overview - International equities showed mixed results in Q3 2025, with the MSCI EAFE Index rising 4.8%, driven by Asian markets and Canada, while Europe Ex U.K. underperformed [3] - The MSCI Emerging Markets Index advanced 10.6%, supported by a 20.7% rally in China, which constitutes 30% of that benchmark [3] - European markets experienced a slowdown in momentum due to inflation remaining above the European Central Bank's target, with a September reading of 2.2% [4] Economic Conditions - Japan's GDP grew modestly in Q2, aided by tourism, while manufacturing activity remained restrained [5] - The People's Bank of China cut key lending rates in July to address weaknesses in the real estate sector and sluggish consumer demand, with Q2 GDP growth at 5.2% year over year [5] Investment Strategy - The MSCI EAFE Value Index outperformed the MSCI EAFE Growth Index by over 500 basis points in Q3, with value stocks leading growth by more than 1,300 basis points year to date [6] - The ClearBridge International Growth Strategy maintained pace with its core MSCI EAFE benchmark, with sector positioning in IT and financials creating headwinds [12] Company Performance - London Stock Exchange faced a decline due to AI concerns impacting its desktop and data business, while Adyen's revenue missed expectations [13] - Banco Santander was acquired for its streamlined operations and cost-cutting measures, expected to improve profitability [14] - HSBC is well-positioned for growth in Asian wealth management, benefiting from inflows of mainland Chinese money [15] - KBC Group's strong capital position allows for capital distributions or acquisitions, with growing assets under management [16] Sector Contributions - Health care sector saw solid contributions, particularly from European biotechs Argenx and UCB, driven by strong sales and positive clinical trial results [20] - The strategy expanded into the Chinese biotechnology sector with the purchase of WuXi AppTec, known for efficient drug development [21] Portfolio Adjustments - The strategy added 10 positions while exiting 13, with significant purchases in financials and health care, including Prysmian, which is poised for growth in the power cables industry [22] - Softbank trades at a discount to its NAV, holding stakes in key technology companies [23] - Celestica is positioned for growth in AI infrastructure, with expected annual revenue growth of over 20% [24] Outlook - The regions of investment are making progress on growth and equity-friendly policies, with forecasts for double-digit EPS growth in the pan-European Stoxx 600 [27] - Emerging markets are outperforming developed markets, with a focus on China’s growth potential in AI and biotechnology [28][32]

Financial Data and Key Metrics Changes - Total company reported sales for the quarter were nearly $4,600,000,000, up 5.6% or 5.1% on a daily constant currency basis [10] - Operating margins for the company were 14.9%, and diluted EPS finished the quarter at $9.97, up $0.21 or 2.2% compared to the prior year [13] - Operating cash flow came in at $377 million, allowing the company to return a total of $336,000,000 to shareholders through dividends and share repurchases [10][13] Business Line Data and Key Metrics Changes - The High-tech Solutions segment saw sales up 2.5% on a reported basis, driven by volume growth and modest price inflation, with a gross profit margin of 41%, down 70 basis points year-over-year [14] - The Endless Assortment segment experienced a sales increase of 19.7% or 16.3% on a daily constant currency basis, with Zoro U.S. up 20% and MonotaRO achieving 16.4% growth [17] - Operating margins for the Endless Assortment segment increased by 200 basis points to 9.9%, with MonotaRO's margins at 13.2% [18] Market Data and Key Metrics Changes - The MRO market remained muted but was softer than expected, with strong performance from contractor and healthcare customers helping to offset slower growth in other areas [14] - Preliminary total company July sales were up slightly north of 6% on a daily constant currency basis, with expectations for total company sales for the third quarter to be up north of 5% [26] Company Strategy and Development Direction - The company is focused on helping customers drive efficiencies, lower purchasing costs, and improve inventory management, especially in uncertain times [6][7] - Strategic investments in product information and digital capabilities are enhancing the company's supply chain and customer service [9] - The company is committed to maintaining price competitiveness and achieving price-cost neutrality over time [23] Management's Comments on Operating Environment and Future Outlook - Management noted that the external environment continues to present uncertainty, but the company remains confident in its ability to deliver value [6][10] - The company updated its earnings outlook for 2025, reflecting tariff-related price-cost timing headwinds and a current full-year estimate for LIFO valuation impact [24] - Management expects gross margin to recover over time as pricing actions take effect and as the company works towards price-cost neutrality [23][25] Other Important Information - The company is adjusting its sales outlook to reflect the latest FX rates and pricing actions, with gross margin now expected to be between 38.6% and 38.9% [25] - The company plans to continue optimizing Zoro's assortment, with a reduction of 1,100,000 SKUs in the quarter to improve customer experience [19][20] Q&A Session Summary Question: Impact of LIFO accounting on operating income - Management indicated that if the company were on FIFO, the second half outlook would not have included the negative impacts of LIFO, but underlying operations would remain similar [30] Question: Progression from Q3 to Q4 - Management expects revenue trends to follow normal seasonality, with improvements in gross margins anticipated due to pricing changes [31][33] Question: Decision-making process for pricing actions - Management decided to keep price increases on a normal schedule to maintain customer stability, despite being slightly upside down in price-cost [39] Question: Zoro's pricing optimization and SKU reduction - Management stated that the pricing decision has been in the works for about a year, aimed at improving customer experience by eliminating low-volume items [41][42] Question: Customer reliance on Grainger during disruptions - Management noted that the current disruption is less about supply and more about market demand, with confidence in passing prices through to customers [48][49] Question: Gross margin pressures - Management clarified that the majority of the gross margin pressure is due to LIFO impacts, with price-cost timing being a smaller factor [51][73] Question: Future pricing and tariff impacts - Management expressed uncertainty about the impact of new tariffs but indicated that the current announcements would not have a significant effect [76] Question: Long-term strategic goals related to pricing - Management emphasized that long-term strategy focuses on providing exceptional service and building customer loyalty rather than solely on pricing [82] Question: Dynamics within government customers - Management reported stability in government contracts, with military business performing well while non-military federal business has struggled [123]

Financial Data and Key Metrics Changes - Total company reported sales for the quarter were nearly $4,600,000,000, up 5.6% or 5.1% on a daily constant currency basis [8][11] - Operating margins for the company were 14.9%, down 50 basis points compared to 2024 [11] - Diluted EPS finished the quarter at $9.97, up $0.21 or 2.2% compared to the prior year period [11] - Operating cash flow came in at $377 million, allowing the company to return a total of $336,000,000 to shareholders through dividends and share repurchases [8] Business Line Data and Key Metrics Changes - High-tech Solutions segment sales were up 2.5% on a reported basis or up 2.8% on a daily constant currency basis, driven by volume growth and modest price inflation [12] - Endless assortment segment sales increased 19.7% or 16.3% on a daily constant currency basis, with Zoro U.S. up 20% and MonotaRO achieving 16.4% growth [15] - Operating margins for the endless assortment segment increased by 200 basis points to 9.9% [15] Market Data and Key Metrics Changes - The MRO market remained muted but was softer than expected, with strong performance from contractor and healthcare customers helping offset slower growth in other areas [12] - Preliminary total company July sales were up slightly north of 6% on a daily constant currency basis, aided by softer comps in the prior year period [23] Company Strategy and Development Direction - The company is focused on helping customers drive efficiencies, lower purchasing costs, and improve inventory management [5][6] - Strategic investments in product information and digital capabilities are enhancing the company's supply chain [7] - The company is committed to supporting local communities with emergency response and recovery efforts [7] Management's Comments on Operating Environment and Future Outlook - The external environment continues to present uncertainty, but the company remains confident in its ability to deliver value [5][8] - The company anticipates continued LIFO headwinds and further price cost timing pressures impacting performance in the back half of the year [9] - The updated outlook for 2025 reflects a lower gross margin guide, now expected to be between 38.6% and 38.9% [22] Other Important Information - The company is adjusting its sales outlook to reflect the latest FX rates and pricing actions, with total company sales for the third quarter expected to be up north of 5% on a daily constant currency basis [22][23] - The company plans to continue optimizing Zoro's assortment, with a net SKU decline of 1,100,000 in the quarter [17] Q&A Session Summary Question: Impact of LIFO accounting on operating income - Management noted that if the company were on FIFO, the second half outlook would not have included the negative impacts of LIFO, but underlying operations would remain similar [28] Question: Progression from Q3 to Q4 - Management indicated that pricing will continue to build with the September pricing change, leading to improved gross margins in Q4 [30] Question: Decision-making process for pricing actions - Management decided to keep price increases on a normal schedule for customer stability, despite being slightly upside down in price cost [37] Question: Zoro's pricing optimization and SKU reduction - The pricing decision has been in the works for about a year, focusing on improving customer experience by eliminating low-volume items [40] Question: Customer demand and market dynamics - Management acknowledged that while market demand is expected to be muted, they feel confident in their ability to realize prices despite lower market demand [113] Question: Government customer dynamics - Management reported stability in government contracts, with no significant cancellations impacting the business [120]

Group 1: Investment Recommendations - Morgan Stanley recommends an "Overweight" (OW) rating on Recruit, Mercari, Kakaku.com, and LY for FY25 2H due to their growth potential and profit generation capabilities[1][5] - Kakaku.com is expected to achieve double-digit year-over-year (YoY) growth in sales and operating profit (OP) driven by digitalization trends in the restaurant sector and the success of Kyujin Box[5][7] - Mercari is in an earnings expansion phase with high domestic e-commerce profits and new advertising business opportunities[5] Group 2: Financial Performance and Forecasts - Kakaku.com's revenue is projected to grow from JPY 66,928 million in FY24 to JPY 78,435 million in FY25, reflecting a 15% YoY increase[13] - Operating profit for Kakaku.com is expected to rise from JPY 25,819 million in FY24 to JPY 29,293 million in FY25, indicating a 35% YoY growth[13] - LY is anticipated to maintain high shareholder returns and introduce AI-enabled products starting in the second half of FY25[5] Group 3: Market Conditions and Challenges - Recruit is expected to see profit growth through margin improvements despite a sales decline forecast due to macroeconomic uncertainties[5] - Askul faces challenges in achieving double-digit earnings growth due to rising fixed costs associated with logistics and platform renewals[21] - Hakuhodo DY Holdings is projected to experience moderate profit expansion amid a recovering advertising market, with a focus on restoring pre-pandemic profit levels[15]