Agentic commerce
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Sorry, mom. The shopping bots suggested a bathrobe for Christmas
Fortune· 2025-11-27 19:40
Core Insights - New AI shopping tools are emerging as US consumers are expected to spend a record $253 billion online during the holiday season, indicating a shift in consumer behavior towards autonomous agents for product research and purchases [2][3] - The concept of agentic commerce, where automated agents assist in transactions, is projected to grow into a $1 trillion market in the US by 2030, reflecting consumer demand for innovative shopping experiences [3] - Despite the potential, the current phase of agentic commerce is experimental, with companies facing technical challenges and the need for effective partnerships [4][9] Company Developments - Amazon has introduced its AI shopping assistant, Rufus, which aims to enhance the shopping experience by providing personalized recommendations and facilitating purchases [1][12] - OpenAI has launched a free ChatGPT tool that generates personalized gift-buying guides, showcasing the trend towards AI-driven shopping assistance [1][16] - Walmart is collaborating with AI companies to allow direct purchases through ChatGPT, indicating a willingness to integrate AI into their shopping platforms [13][14] Consumer Behavior - Over one-third of US consumers have utilized AI tools for online shopping, primarily for product research, highlighting a growing acceptance of AI in the shopping process [3] - The user experience of AI shopping assistants is seen as more intuitive compared to traditional search methods, with early indications suggesting that users referred by AI are more prepared to make purchases [6][16] Technical Challenges - Current shopping bots have not significantly improved the shopping experience, with issues related to personalization and accuracy in pricing and delivery estimates [7][10] - Retailers' websites were not originally designed for automated purchasing, leading to limitations in how effectively AI can facilitate transactions [8] Future Outlook - Partnerships with major retailers and payment processors are essential for AI companies to enable seamless shopping experiences directly within their applications [14] - The development of AI tools that can effectively communicate and navigate product catalogs is ongoing, with companies like Microsoft and Google working on solutions to enhance bot capabilities [9]
PayPal and Perplexity Debut Instant Buy Ahead of Black Friday Shopping
PYMNTS.com· 2025-11-25 20:48
Core Insights - PayPal and Perplexity launched Instant Buy, enabling U.S. consumers to make purchases directly within Perplexity's AI chat, streamlining the shopping experience from product discovery to checkout [1][2] - The feature utilizes PayPal's identity and payment systems while maintaining the merchant relationship with retailers, allowing merchants to engage in AI-driven commerce without extensive integration efforts [3][4] Group 1: Product Features and Benefits - Instant Buy compresses the shopping process into a single conversational thread, allowing users to request product recommendations, compare items, and complete purchases within the same interface, reducing friction in the shopping experience [5] - PayPal is offering a promotional incentive of 50% back on the first Instant Buy transaction, capped at $50, to encourage usage during the holiday shopping season [3] Group 2: Market Context and Future Developments - The rollout of Instant Buy expands Perplexity's previous shopping features into a full transactional environment supported by over 5,000 merchants, indicating a significant growth in AI-driven commerce [4] - The companies plan to introduce additional capabilities in early 2026, including enhanced catalog connectivity and a broader range of merchant categories, reflecting ongoing innovation in the sector [6] Group 3: Industry Trends - There is a growing trend among retailers and payment providers to implement AI-led purchase flows as consumer behavior shifts towards using conversational systems for product discovery [6] - The commerce ecosystem is experiencing tensions between large platforms and third-party AI agents, exemplified by a conflict between Amazon and Perplexity, highlighting the challenges of agentic commerce [7]
Open- Source AI, Real Impact
NVIDIA· 2025-11-25 17:49
AI Model Development - Open models are crucial for building intelligence in AI [1] - Open-source AI models offer increased visibility into reasoning and greater customizability [1] - Open models enable extension and fine-tuning to meet specific industry workflow requirements [1] Future Trends - Agentic commerce is expected to become a reality [1]
Best Buy(BBY) - 2026 Q3 - Earnings Call Transcript
2025-11-25 14:02
Financial Data and Key Metrics Changes - The company reported revenue of $9.7 billion for Q3, with an adjusted operating income rate of 4% and adjusted earnings per share increasing by 11% year-over-year to $1.40 [5][24] - Enterprise comparable sales growth was 2.7%, exceeding expectations [24] - Domestic revenue increased by 2.1% to $8.9 billion, driven by comparable sales growth of 2.4% [26] Business Line Data and Key Metrics Changes - Strong sales performance was noted in computing, gaming, and mobile phones, with computing achieving its seventh consecutive quarter of positive comps [5][6] - Desktop computers saw nearly 30% year-over-year growth, while gaming demand remained strong for the Nintendo Switch 2 [6][7] - Online revenue reached $2.8 billion, representing 31.8% of domestic revenue, with a 3.5% increase on a comparable basis [26] Market Data and Key Metrics Changes - International revenue increased by 6.1% to $794 million, primarily driven by comparable sales growth of 6.3 [26] - The largest drivers of international comparable sales growth were computing and mobile phones [26] Company Strategy and Development Direction - The company aims to strengthen its position as a leading omnichannel destination for technology while building new profit streams [9] - Strategic priorities include enhancing omnichannel experiences, driving incremental profitability streams through the Best Buy Marketplace, and improving operational efficiencies [9][13][17] - The company is focusing on leveraging AI for customer support and optimizing online order fulfillment [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, highlighting compelling deals and strong marketing efforts [18][22] - The company expects Q4 comparable sales to range from down 1% to up 1%, with an adjusted operating income rate of 4.8%-4.9% [28] - Management noted that the holiday promotional plans align closely with last year, with a focus on a wide range of price points [19][22] Other Important Information - The company recorded pre-tax non-cash asset impairments of $192 million related to Best Buy Health, reflecting downward revisions in long-term projections [27] - Year-to-date, the company returned $802 million to shareholders through dividends and share repurchases [27] Q&A Session Summary Question: Insights on Q4 guidance and expectations - Management indicated that the high end of the Q4 sales guidance is similar to previous expectations, with a slight adjustment to the low end [34][35] Question: Demand trends for gaming and mobile products - Management expects continued growth in computing and mobile phones, driven by replacement needs and ongoing innovation [36] Question: Performance of the marketplace and its impact on EBIT - The marketplace has onboarded over 1,000 sellers and significantly increased SKUs, with early indicators showing positive customer engagement [44][46] Question: Loyalty program performance - The loyalty program has over 100 million members, with nearly 8 million paid members, focusing on personalized promotions to drive engagement [53][54] Question: Store investment and future strategies - The company plans to continue investing in store experiences and exploring smaller format stores to enhance customer engagement [56][59] Question: Impact of tariffs on pricing - Management stated that tariff changes have been reflected in pricing, but overall ASP remains flat due to competitive pricing pressures [64][66] Question: Vendor support in labor - Vendor labor support varies by time of year and product launches, with a focus on maintaining a consistent customer service experience [70][72]
Best Buy(BBY) - 2026 Q3 - Earnings Call Transcript
2025-11-25 14:00
Financial Data and Key Metrics Changes - The company reported third-quarter revenue of $9.7 billion, with an adjusted operating income rate of 4% and adjusted earnings per share increasing by 11% year-over-year to $1.40 [4][24] - Comparable sales growth was 2.7%, exceeding expectations [4][24] - Domestic revenue increased by 2.1% to $8.9 billion, while international revenue rose by 6.1% to $794 million [24][25] Business Line Data and Key Metrics Changes - Strong sales performance was noted in computing, gaming, and mobile phones, with computing achieving its seventh consecutive quarter of positive comps [4][5] - Desktop computers saw nearly 30% year-over-year growth, while gaming demand remained strong for the Nintendo Switch 2 [5][6] - Online revenue increased by 3.5% on a comparable basis, representing 31.8% of domestic revenue [24][25] Market Data and Key Metrics Changes - The domestic gross profit rate decreased by 30 basis points to 23.3%, primarily due to lower product margin rates [25] - International gross profit rate increased by 30 basis points to 22.8%, attributed to favorable supply chain costs [25][26] Company Strategy and Development Direction - The company aims to strengthen its position as a leading omnichannel destination for technology while building new profit streams [9][10] - Strategic priorities include enhancing omnichannel experiences, driving incremental profitability streams through the Best Buy marketplace, and improving operational efficiencies [9][13][17] - The company is focusing on leveraging AI for customer support and product recommendations, aiming to enhance customer experience [18][60] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, highlighting compelling deals and strong marketing efforts [18][22] - The company expects fourth-quarter comparable sales to range from down 1% to up 1%, with an adjusted operating income rate of 4.8%-4.9% [28][29] - Management noted that the high end of the fourth-quarter outlook assumes growth in computing, gaming, and mobile, with improved trends in TVs [22][28] Other Important Information - The company recorded pre-tax non-cash asset impairments of $192 million related to Best Buy Health, which were excluded from adjusted results [27] - Year-to-date, the company returned $802 million to shareholders through dividends and share repurchases [27] Q&A Session Summary Question: Insights on Q4 guidance and expectations - Management indicated that the high end of the Q4 sales guide is similar to previous expectations, with a slight adjustment to the bottom end [31] Question: Product momentum and demand outlook - Management expects continued growth in computing and mobile phones, driven by the need for upgrades and innovation [32][33] Question: Marketplace performance and EBIT impact - The marketplace has onboarded over 1,000 sellers and significantly increased SKUs, with positive early indicators for customer experience [38][39] Question: Loyalty program performance - The loyalty program has over 100 million members, with nearly 8 million paid members, focusing on personalized promotions to drive engagement [41][42] Question: Store investment and future plans - The company plans to continue investing in store aesthetics and exploring smaller format stores to enhance customer experience [44][46] Question: Impact of tariffs on pricing - The effective tariff rate is in the mid-teens, but overall ASP remains flat due to competitive pricing pressures [49][50] Question: Vendor support in labor - Vendor labor support varies by time of year and product launches, with a focus on maintaining customer service quality [52][53]
PayPal's Agentic Commerce: How is it Preparing for This Revolution?
ZACKS· 2025-11-20 18:11
Core Insights - Perplexity and PayPal have launched an agentic shopping product for U.S. users, coinciding with the holiday shopping season, with a free app available for download next week [1][9] Group 1: Product Overview - The new app allows consumers to purchase items directly from over 5,000 merchants through Perplexity's search engine, utilizing past search insights for personalized results [2][9] - Agentic commerce represents a new trend in online shopping where AI agents assist consumers in discovering, comparing, and purchasing products, enhancing the shopping experience [3] Group 2: PayPal's Strategy - PayPal introduced its agentic commerce services last month, providing a suite of solutions for merchants to attract customers through AI-driven shopping [4] - The agentic commerce ecosystem includes partnerships with major AI and e-commerce companies such as OpenAI, Google Cloud, and Shopify, aimed at creating scalable and secure AI e-commerce experiences [5] Group 3: Competitive Landscape - Mastercard has launched the Mastercard Agent Pay program, enabling secure online shopping using AI agents, collaborating with Stripe and Google to establish infrastructure [6] - Shopify's Commerce Assistant Agent framework allows developers to integrate AI agents into workflows, enhancing customer interactions and checkout experiences [7] Group 4: Financial Performance - PayPal shares have declined by 29.3% year to date, underperforming the broader industry and the S&P 500 Index [8] - The stock is trading at a forward 12-month P/E of 10.37X, significantly lower than the industry average of 19.74X, indicating a potentially undervalued position [10] - Recent estimate revisions show a positive trend, with the Zacks Consensus Estimate for 2025 EPS suggesting a year-over-year growth of 14.8% [11]
Nvidia to report Q3 earnings at the close, how AI is changing the advertising industry
Youtube· 2025-11-19 14:42
Group 1: Nvidia's Earnings and Market Impact - Nvidia's Q3 results are anticipated to significantly influence the AI stock market, with a potential $320 billion swing in market value expected from the earnings report, marking the largest post-earnings move ever for the company [2][3][4] - Nvidia's market capitalization briefly surpassed $5 trillion last month, but its share price has since declined by 12% [2] - The company has $500 billion in booked business, indicating a projected growth of nearly 20% in data center revenues each quarter until the end of 2026, which is not reflected in current consensus expectations [5][6] Group 2: Consumer Trends and Retail Performance - Target has lowered its earnings guidance, citing an affordability crisis and predicting a weak holiday season, leading to a decline of over 2.5% in its shares [11][12] - In contrast, Lowe's reported quarterly sales that exceeded expectations, resulting in a 5% increase in its shares, although it also reduced its full-year profit forecast due to a challenging economic environment [12] Group 3: Advertising Industry Insights - Critio's CEO highlighted the transformative impact of AI on advertising workflows, emphasizing efficiency in content creation, audience targeting, and campaign management [19][20] - Critio has a substantial commerce dataset, with 4.5 billion SKUs and over a trillion dollars in annual transactions, positioning it well for future growth in the agentic commerce space [23][29] - The company aims to enhance its product offerings through AI, focusing on internal efficiency and supporting retailers in adapting to new commerce trends [24][32] Group 4: Market Trends and Stock Performance - Nvidia's stock is experiencing fluctuations in pre-market trading, with TSMC recovering from earlier losses while AMD is slightly down as investors assess its share of the AI chip market [37] - Cloudflare's shares are rising despite a recent outage, indicating investor confidence in long-term demand for web infrastructure and security services [38] - Xiaomi's shares have fallen to a seven-month low due to rising supply chain costs, although its EV arm has posted an operating profit for the first time [40]
American Express Company (NYSE:AXP) 2025 Conference Transcript
2025-11-12 15:27
American Express Company (NYSE:AXP) 2025 Conference Summary Company Overview - **Company**: American Express Company (AXP) - **Event**: 2025 Conference - **Date**: November 12, 2025 Key Points Financial Performance - Revenue is projected to be approximately **9% to 10% higher** by the end of the year compared to the previous year [5] - Earnings per share (EPS) guidance is set between **$15.20 to $15.50** for the year, reflecting a significant increase [7][8] - Q3 billing growth accelerated by about **200 basis points**, indicating strong momentum [10] Product Strategy - The refresh of the **Platinum card** has been a major success, enhancing both the card and in-app experience [5][6] - American Express aims to maintain its leadership in the premium card space through continuous innovation and enhancement of its offerings [14][15] - The company has added new partnerships with brands like **Lululemon** and **YouTube**, which are crucial for the success of the Platinum product [16] Customer Engagement - Younger card members are more engaged, using their cards **25% more** than older cohorts, and have a **40% lower delinquency rate** compared to Gen X and Baby Boomers [28][30] - The company has focused on building relationships with younger demographics, anticipating their evolving needs as they grow older [32] Competitive Landscape - Competition in the premium card market is intense but has been beneficial for American Express, driving increased interest in premium products [15] - The company does not see significant risk from the proposed merchant concessions by Visa and MasterCard due to its unique business model [12][13] Small Business Segment - The small business segment has faced challenges, particularly in the middle market, where larger transactions are moving towards ACH and checks [36][37] - American Express is integrating an expense management solution through the acquisition of **Center** to address these challenges [38] International Growth - International operations have shown strong performance, with billing growth in double digits for the last **18 quarters** [45] - The company has renewed partnerships with major airlines, enhancing its international presence [48] Technological Innovation - American Express is leveraging technology to enhance customer experience, including the introduction of features like **Dining Companion**, which utilizes LLMs for personalized service [56][59] - The company is focused on improving operational efficiencies through technology, which is expected to support mid-teens EPS growth [68] Investment Outlook - The company emphasizes a clear strategy focused on premium products and membership, aiming for **double-digit revenue growth** and mid-teens EPS growth [63] - American Express is committed to maintaining its premium positioning, which supports sustainable earnings and credit performance [64] Conclusion - American Express is well-positioned for future growth, with a strong focus on innovation, customer engagement, and maintaining its leadership in the premium card market. The company is optimistic about its ability to navigate challenges and capitalize on opportunities in both domestic and international markets.
Adyen (OTCPK:ADYE.Y) 2025 Investor Day Transcript
2025-11-11 13:00
Summary of Adyen's Capital Markets Day Conference Call Company Overview - **Company**: Adyen - **Industry**: Fintech Key Points and Arguments Industry Context - The fintech industry is undergoing significant changes due to advancements in AI, increased fraud levels, and evolving regulations, necessitating a resilient response from companies like Adyen [1][2][32] - Adyen is positioned to be one of the largest fintechs globally, leveraging its foundational technology to adapt to these changes [2] Foundational Layers of Adyen's Platform 1. **Single Tech Stack** - Adyen operates on a single tech stack, allowing for efficient transaction routing and rapid adaptation to new trends [3][6] - This vertical control enhances flexibility and speed, minimizing reliance on third parties [6][7] 2. **Global Banking Infrastructure** - Adyen has established its own banking licenses, eliminating dependencies on third-party banks, which enhances predictability and resilience [22][24] - The company has full-stack banking licenses in Europe, the U.K., and the U.S., allowing for direct control over transactions and services [24][25] - This infrastructure enables instant payouts and efficient data management, leading to faster money movement and better intelligence [26][27] 3. **Dynamic Identification** - This new foundational layer addresses the challenges posed by AI-driven fraud and regulatory complexities [32][34] - Dynamic identification leverages behavioral data to enhance fraud detection and improve onboarding processes, reducing false positives by 42% and increasing conversion rates by up to 6% [41][52] - The approach is continuous and contextual, allowing for adaptive risk assessments based on real-time data [39][40] Product Innovations - **Adyen Uplift**: An AI-powered engine that optimizes the payment conversion funnel, balancing risk and cost effectively [50][52] - **Dynamic Identification Applications**: - Enhances merchant onboarding by reducing manual verification steps and accelerating the process [59][61] - Improves credit assessment by using behavioral signals to evaluate creditworthiness in real-time [62][63] - Addresses policy abuse and fraud through comprehensive data analysis, revealing patterns that traditional systems miss [56][57] Market Position and Future Outlook - Adyen's unique position allows it to redefine trust in global commerce, setting a new standard for compliance and risk management [46][64] - The company emphasizes a merchant-first approach, ensuring that innovations benefit merchants without disintermediation [18][19] - Adyen is committed to continuous investment in its infrastructure and technology to maintain its competitive edge and support future growth [31] Additional Insights - The fintech landscape is characterized by a need for robust infrastructure to mitigate risks associated with third-party dependencies [23][30] - Adyen's focus on building a solid foundation enables it to adapt to changing market demands and regulatory environments effectively [15][16] Conclusion Adyen's Capital Markets Day highlighted the company's strategic focus on building a resilient and adaptable fintech platform through its foundational layers. By leveraging its unique technology stack, banking infrastructure, and dynamic identification capabilities, Adyen is well-positioned to navigate the complexities of the evolving financial landscape while delivering value to its customers.
X @s4mmy
s4mmy· 2025-11-07 10:25
Agentic Economy Building Blocks - Agents are now transacting with real money, moving beyond the need for fake funds [1] - x402, launched in March, enables agents to make micropayments [1] - ERC-8004, initiated in August by the Ethereum FDN, provides a registry for agents to search and execute tasks, including spending stablecoins [1] - The industry is focusing on building ID/reputation systems to create "proof of agency" or credibility systems [1] Challenges and Opportunities - A key challenge is getting agents to work cohesively to complete tasks, including payments over extended periods [1] - The missing piece is a reputation and verification layer to ensure agents act in good faith [1] - Once these pieces are combined, a fully "autonomous" Agentic economy and "Agentic commerce" will emerge [1] Key Players and Technologies - @x402scan provides insights into projects facilitating and using the x402 payment protocols [1] - Coinbase and Cloudflare are driving the x402 payment protocols, providing credibility and distribution [1] - The rate of change is accelerating, generating excitement among developers and users [1] Future Outlook - The industry anticipates network effects of trillions of Agentic transactions, leading to a new internet paradigm [1]