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鸡排哥,给西贝上了一课
投资界· 2025-10-04 14:22
Core Viewpoint - The article discusses the rise of a street vendor known as "Chicken Chop Guy" in Jingdezhen, who gained popularity due to his genuine service, humor, and customer-centric approach, contrasting sharply with the rigid and impersonal nature of larger restaurant chains like "Xibei" [4][6][10]. Group 1: Consumer Sentiment - The success of "Chicken Chop Guy" reflects a public demand for transparency and sincerity in consumer-business relationships, highlighting a growing frustration with the perceived coldness of modern commercial practices [10][18]. - The vendor's approach, which prioritizes customer experience and emotional value over mere transactional interactions, resonates with consumers who are tired of being treated as mere numbers [7][12]. Group 2: Market Dynamics - The article notes that the food industry is increasingly characterized by a tension between traditional, personal service and the impersonal nature of mass-produced food items, such as pre-packaged meals [22]. - "Chicken Chop Guy" represents a shift towards valuing individual, authentic experiences in a market that often prioritizes efficiency and standardization [20][22]. Group 3: Business Philosophy - The vendor's principles, such as offering discounts to students and maintaining a respectful service environment, illustrate a business model rooted in trust and community engagement, which contrasts with the elitist attitudes of some modern "mainstream" brands [14][17]. - The article emphasizes that the essence of successful business lies in maintaining integrity and a genuine connection with customers, a philosophy that "Chicken Chop Guy" embodies [14][18].
「鸡排哥」的商业秘密,西贝花6000万咨询费都没学会
36氪· 2025-10-01 13:06
Core Viewpoint - The article highlights the rise of a street vendor known as "Chicken Chop Guy" in Jingdezhen, who gained popularity due to his humorous service and emotional value offered to customers, contrasting with the rigid and impersonal nature of larger restaurant chains [4][12][51]. Group 1: The Rise of "Chicken Chop Guy" - "Chicken Chop Guy," a vendor selling chicken chops for 6 yuan, became a viral sensation, with people noting the emotional value of his service as being worth 600 yuan [7][12]. - His approachable demeanor and unique marketing style, such as humorous remarks and prioritizing students, have attracted a large following, leading to long queues at his stall [6][20]. - The local government has taken measures to support him, reflecting the significant public interest and the need for a more personal touch in the dining experience [7][12]. Group 2: Consumer Sentiment and Market Dynamics - The popularity of "Chicken Chop Guy" reflects a broader consumer dissatisfaction with the impersonal nature of chain restaurants, as exemplified by the negative reception of the chain "Xibei" [8][9]. - Consumers are increasingly seeking transparency and sincerity in their interactions with vendors, desiring a return to simpler, more genuine business practices [12][28]. - The article suggests that the success of "Chicken Chop Guy" is a response to a market environment that has become overly mechanized and detached from human warmth [50][51]. Group 3: The Contrast with Modern Business Practices - The article contrasts "Chicken Chop Guy" with the "mainstream" restaurant culture, which often prioritizes branding and exclusivity over customer service [29][33]. - The "mainstream" approach often leads to a disconnect with consumers, who feel undervalued and overlooked, while "Chicken Chop Guy" embodies a more egalitarian and customer-centric philosophy [34][36]. - The success of "Chicken Chop Guy" serves as a reminder of the importance of maintaining a human touch in business, especially in an era where many businesses are moving towards standardization and efficiency [46][50].
被关进网络牛棚里的主理人,到底犯了什么错?
Hu Xiu· 2025-08-07 12:50
最近网上流行嘲讽主理人,我今天刚刷到一条视频,有网红故意打扮成十几年前进城务工的农民模样,专挑主理人咖啡店走进去,进门儿就是一句:"服 务员给我倒杯白开水!",再补一句:"你这儿有没有茅厕啊?"。 大家都看得很爽,评论区满是喝彩:"终于有人站出来整这帮主理人了。"凡是嘲讽"主理人"的视频、文章点赞量都很高,足以看出大众对主理人的反感。 至少我身边朋友没人再敢用"主理人"称呼自己了,大家都觉得这头衔丢人。如果你今天在社交媒体自称XX主理人,肯定要挨整,大家看不惯你装,评论 区少不了嘲讽和批判。 总之,"主理人"这词如今算是彻底被关进"网络牛棚"了。 我挺费解主理人怎么就突兀地成了人人喊打的过街老鼠? 朋友说因为这帮主理人实在太傲慢了、太能装了、太自以为是了!小老板就是小老板,个体户就是个体户,服务员就是服务员,非让你称呼他为"主理 人"。 我反驳道:那你为什么要起个网名呢?真矫情。还要大家用网名来称呼你,这也太傲慢了!你直接叫自己真名不好吗? 假如我今天在网上认识个朋友,对方告诉我他网名,我非得喊他张铁蛋,他不乐意。 这到底是他傲慢还是我不礼貌呢? 朋友愣了,又列举这帮主理人的"恶行":他们东西卖死贵,开门儿做 ...