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太突然,朱光玉火锅馆一城集体闭店!曾经是“排队王”
凤凰网财经· 2025-08-21 12:54
Core Viewpoint - The well-known hot pot brand "Zhu Guangyu Hot Pot Restaurant" has suspended all its stores in Changsha, raising concerns among customers and the public about the company's operational stability and management issues [1][2]. Group 1: Company Situation - All Changsha locations of "Zhu Guangyu Hot Pot" are currently closed, with reports suggesting that the owner may have fled, leading to customer complaints about prepaid cards [2]. - The brand has over 200 stores nationwide and is recognized as a phenomenon in the hot pot industry, often referred to as the "King of Queuing" and "Kaleidoscope of Hot Pot" [5][1]. - The company has taken over the affected stores in Hunan (excluding Chenzhou) and is managing the situation, including processing refunds for prepaid card members [2]. Group 2: Market Position and Expansion - "Zhu Guangyu Hot Pot" was established in 2020 and has rapidly expanded, serving nearly 6 million customers in three years, with innovative products like "Tiger Skin Chicken Claw" and "Smash Lemon Tea" gaining popularity [4]. - The brand's strategy focuses on internet-driven operations rather than traditional restaurant logic, emphasizing the importance of the marketing department in understanding consumer preferences [4]. - As of 2024, the brand has opened over 200 stores across 31 provinces, with nearly 50% located in second and third-tier cities, and has also launched its first overseas store in Kuala Lumpur [4]. Group 3: Industry Challenges - The hot pot industry is highly competitive, with many entrants and a high degree of product homogeneity, leading to significant challenges and market consolidation [10]. - A report indicates that high-end hot pot, low-quality small hot pot brands, and inexperienced entrants are particularly vulnerable to closures [12]. - Price wars are intensifying within the industry, with over 70% of Chongqing hot pot restaurants now priced between 50-120 yuan, and a shift towards exploring local ingredients and smaller community stores is emerging as a new trend [13].
知名火锅店长沙所有门店停业,品牌方:可以为充卡会员处理退款
Mei Ri Jing Ji Xin Wen· 2025-08-21 08:28
Company Overview - "Zhu Guangyu Hotpot" has recently suspended all its stores in Changsha, which has sparked discussions online, with some speculating that the owner has fled [1][3] - The brand is known as a "phenomenal internet celebrity brand" and has over 200 locations nationwide, with a significant presence in second and third-tier cities [6][13] - The company has been recognized for its innovative products and marketing strategies, attracting nearly 6 million customers in three years [5][6] Current Situation - All stores in the Hunan region, except for Chenzhou, are currently closed, and the company has taken over the affected locations to manage operations [2][3] - The affected stores' contact numbers are no longer reachable, and the reopening timeline will be announced officially [3] - Customers who have prepaid for services will be refunded in an orderly manner, as the company holds a deposit from the involved franchisee [3] Industry Context - The hotpot industry is facing increased competition and a "cooling down" phase, with many brands experiencing closures [13][15] - High-end hotpot and low-quality, low-cost hotpot brands are particularly vulnerable, as the market becomes saturated and competitive [15] - The industry is seeing a shift towards lower price points, with over 70% of Chongqing hotpot stores now priced between 50-120 yuan, indicating a trend towards affordability [15]
太突然!“重庆火锅排队王”多门店闭店
第一财经· 2025-08-20 12:25
Core Viewpoint - The recent closure of all "Zhu Guangyu Hotpot" stores in Changsha has sparked discussions online, with speculation about the owner's potential disappearance and concerns from customers regarding prepaid cards [3][4]. Company Overview - "Zhu Guangyu Hotpot" is a well-known hotpot brand, often referred to as the "King of Queues" in Chongqing hotpot, with over 200 locations nationwide [3][4]. - The brand is managed by Chongqing Zhu Guangyu Catering Management Co., established in June 2020, with a registered capital of 500,000 RMB [5]. Business Operations - All stores in Hunan province, except for those in Chenzhou, are currently closed due to issues with the franchisee, and the company is taking over operations [4][6]. - The brand has successfully integrated high-quality tea drinks and desserts into its menu, with popular items like "Tiger Skin Chicken Feet" and "Smash Lemon Tea" [6]. Market Position and Expansion - Zhu Guangyu Hotpot has rapidly expanded, opening over 200 stores across 31 provinces, with nearly 50% of its locations in second and third-tier cities [6]. - The brand's innovative approach focuses on internet operations rather than traditional restaurant logic, emphasizing market trends and consumer preferences [6]. Industry Context - The hotpot industry has seen over 170,000 new openings in the past year, but a net decrease of 19,000 stores, indicating a challenging competitive landscape [6][10]. - High-end hotpot, low-quality small hotpot in lower-tier cities, and inexperienced restaurant operators are identified as the most affected segments in the industry [10]. Strategic Recommendations - Companies in the hotpot sector should consider optimizing product offerings, enhancing online operations, managing costs through the closure of underperforming stores, and innovating menu items to improve customer experience and competitiveness [10].