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整治“向上取整”,值得“锱铢必较”(金台锐评)
Ren Min Ri Bao· 2025-07-30 22:33
完善相关制度,厘清"向上取整"边界。目前,相关规章制度对"向上取整"缺乏足够清晰界定,导致部分 企业钻空子。应进一步明确何种情况下允许合理取整、何种情况属于变相加价,让执法更有据可依。国 家邮政局的此次整治就是很好的范例,通过优化完善快递行业计重规则,也为其他领域整治类似问题提 供借鉴。 加强市场监管,提高违法成本。相关行业主管部门应主动作为,对利用"向上取整"变相涨价的商家进行 约谈、处罚,并建立黑名单制度等,让违规者付出代价。同时畅通消费者投诉渠道,激活社会监督,形 成惩戒机制。 近日,国家邮政局就部分快递企业在计重收费中存在"向上取整"行为作出回应,指导相关企业参照《快 递服务》国家标准,优化完善服务收费计重规则。目前,相关企业普遍优化了计重收费规则,计费重量 以千克为单位,保留小数点后至少1位。 推动行业自律,倡导诚信经营。行业协会应制定行业规范,引导企业合法合规计量定价,杜绝隐性收 费。企业也应认识到,短期的"小聪明"可能带来一时的利润,但长远来看,只有诚信计量公平交易,才 能赢得消费者长久支持。 所谓"向上取整",即在计价时只要零头超过"1"的都往上加到下一个整数,如有的快递企业"即便1.1公斤 ...
新华视点丨快递计重、停车计时等“向上取整”,合理吗?
Xin Hua She· 2025-07-11 11:50
Core Viewpoint - The practice of "rounding up" in pricing, such as charging for 3 kg for a 2.1 kg package, raises concerns about consumer rights and compliance with regulations in various industries, including express delivery and parking services [1][4]. Group 1: Industry Practices - The "rounding up" pricing method has become a common practice in the express delivery industry, with different companies adopting varying standards for weight measurement [2][4]. - Some express companies, like EMS, charge based on the actual weight, while others, such as SF Express, have specific rounding rules based on weight thresholds [2][4]. - Similar "rounding up" practices are observed in parking fees and shared services, where charges are often based on minimum time increments [3][4]. Group 2: Regulatory Framework - Existing regulations, such as the "Guidelines for Express Business Operations" by the State Post Bureau, require express companies to use accurate measurement tools and inform customers of pricing standards [4][5]. - New national standards effective from April 2024 mandate that billing weight must retain at least one decimal place, emphasizing the need for transparency in pricing [4][5]. Group 3: Consumer Rights and Legal Implications - Legal experts argue that "rounding up" without clear disclosure may constitute a form of price inflation and violate consumer protection laws [5][6]. - The principle of fair trading is compromised when companies charge more than the actual service cost, leading to potential legal challenges against such practices [5][6]. Group 4: Recommendations for Improvement - Companies are encouraged to establish fair pricing standards and improve transparency in their billing practices to protect consumer rights [6][7]. - The implementation of advanced technology for accurate measurement and billing is recommended to enhance service quality and compliance with regulations [6][7].