多元化销售渠道
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流量、增量“两手抓” 险企多元化布局销售渠道
Shang Hai Zheng Quan Bao· 2026-01-16 18:34
Core Insights - Insurance companies are increasingly exploring diversified sales channels, focusing on internet and brokerage platforms to capture new customer growth and enhance market penetration [1][5] - The shift towards online channels is driven by the saturation of traditional sales channels and changing consumer behavior, necessitating a strategic pivot for insurers [1][2] Group 1: Channel Development - Major insurance companies are actively establishing a presence on internet platforms like Xiaohongshu and Douyin, utilizing educational content to attract customers and drive sales [1][3] - Brokerage channels are being leveraged by firms like CITIC Securities and Ping An Securities, which have introduced insurance service sections in their apps, focusing on products like dividend and health insurance [1][3] Group 2: Customer Engagement and Strategy - Different channels require tailored strategies, as customer characteristics vary significantly across platforms, increasing operational complexity for insurers [3][4] - The internet platform has shown potential for high-value sales, with one company reporting a billion-yuan policy sold through online channels, indicating a growing trend in investment-type insurance products [2][3] Group 3: Challenges and Considerations - The fragmented attention of online users poses challenges for building deep trust and effectively selling high-ticket insurance products, which traditionally rely on face-to-face interactions [4][6] - Insurers must balance channel development with compliance and risk management, embedding risk control measures into their digital transformation processes to protect consumer rights while pursuing growth [5][6]
齐心集团:公司持续聚焦集采业务
Zheng Quan Ri Bao Wang· 2025-12-09 09:12
Core Viewpoint - The company is focusing on collective procurement and high-quality clients while adapting to social, e-commerce, and new sales trends [1] Group 1: Business Strategy - The company is actively expanding its own brand through diversified sales channels, including live e-commerce [1] - The company emphasizes scenario-based marketing and communication to enhance brand visibility and customer engagement [1] - The strategy aims to bridge the gap between the brand and consumers, enhancing the overall customer experience [1]