寄递服务保障
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春运期间寄递服务保障工作方案发布 切实保障快递员休息休假等合法权利
Ren Min Ri Bao· 2026-01-27 06:12
Group 1 - The State Post Bureau has issued a plan for the 2026 Spring Festival delivery service, emphasizing the need to meet public delivery demands and protect the rights of couriers [1] - The plan aims to ensure basic delivery service during the Spring Festival and organize the recovery of operations post-holiday, focusing on the demand for purchasing goods before the festival [1] - Postal and express companies are required to predict business volume changes accurately and publish service times and regions in advance to meet delivery needs during the holiday [1] Group 2 - The plan highlights the importance of safeguarding couriers' rights during the Spring Festival, including timely payment of wages and establishing a mechanism for addressing their concerns [1] - Companies must implement staggered holidays based on business volume and individual courier preferences, prohibiting forced on-duty requirements during the holiday [1] - Adequate overtime pay and holiday bonuses must be provided for couriers working during the Spring Festival, along with support for their accommodation and medical needs [1] Group 3 - The plan stresses the need for enhanced safety management in delivery channels, including the identification and inspection of items to prevent dangerous goods from entering the delivery system [2] - Postal and express companies must strictly enforce real-name collection, inspection, and security checks to maintain industry safety and stability [2] - There is a prohibition on the delivery of fireworks and other illegal items to ensure compliance with safety regulations [2]
国家邮政局部署春运期间寄递服务保障工作
Xin Hua Wang· 2026-01-27 00:49
Core Viewpoint - The postal and express delivery industry in China will experience three phases during the Spring Festival transportation period: a peak in pre-holiday delivery, a decline in business volume during the holiday, and a rapid recovery in service demand post-holiday [1] Group 1: Service Assurance - The State Post Bureau has issued a plan for ensuring delivery services during the Spring Festival, requiring express companies to scientifically predict changes in business volume and develop reasonable operational plans for the holiday [1] - Companies are mandated to publicly announce service times and regions in advance and must adhere strictly to this information to meet basic delivery service needs during the holiday [1] Group 2: Employee Rights - The plan emphasizes the protection of delivery personnel's legal rights during the Spring Festival, including ensuring rest and vacation rights, timely payment of wages, and establishing mechanisms for addressing employee grievances [1] Group 3: Security Measures - Postal and express companies are required to implement strict measures for real-name collection, inspection, and security checks to prevent dangerous items from entering the delivery channels [1] - There is a prohibition on the delivery of fireworks and other illegal items, with a focus on enhancing security management within the delivery channels [1]
春运期间寄递服务保障工作方案发布
Ren Min Ri Bao· 2026-01-27 00:41
人民日报北京1月26日电 近日,国家邮政局印发《2026年春运期间寄递服务保障工作方案》,强调要统 筹满足人民群众寄递需求和保障快递员合法权益,扎实做好2026年春运期间寄递服务保障工作。 方案明确,要保障快递员春运期间休息休假等合法权利,按时支付从业人员工资,健全快递员诉求反映 机制,切实保障快递员合法权益。邮政企业、快递企业要根据业务量变化和快递员个人意愿,实行错峰 放假和调休。不得以保证金、扣留费用、考核返还等形式强制要求快递员留岗值班或节后返岗。对春节 假期留岗加班的快递员要及时足额发放加班工资和节假日补贴,积极做好留岗过年员工餐饮、住宿、医 疗等服务保障。要及时结清快递员劳动报酬,杜绝拖欠工资、派费行为,依法保障快递员劳动所得。 方案强调,要强化寄递渠道安全管理,开展安全生产隐患排查,全力保障末端网络稳定,坚决维护行业 安全稳定。邮政企业、快递企业要严格落实实名收寄、收寄验视、过机安检"三项制度",严防易燃易爆 物品、危险化学品、枪爆物品等流入寄递渠道,严禁寄递烟花爆竹违法行为。(记者韩鑫) 方案提出,要有效保障春节假期基本寄递服务需求,有序组织节后行业恢复生产运行。邮政企业、快递 企业要聚焦节前人 ...
国家邮政局:保障节前年货寄递服务 确保春节假期基本服务不断档
Yang Shi Wang· 2026-01-26 17:58
Core Viewpoint - The State Post Bureau has issued the "2026 Spring Festival Transportation Period Delivery Service Guarantee Work Plan," emphasizing the need to balance public delivery demands with the protection of courier rights during the Spring Festival period [1][2]. Group 1: Delivery Service Guarantee - The Spring Festival transportation period will last from February 2 to March 13, totaling 40 days, with three phases: pre-holiday peak, holiday decline, and post-holiday recovery [1]. - Postal and express companies are required to focus on meeting the public's demand for purchasing New Year goods before the holiday and to ensure basic delivery services during the holiday [1]. - Companies must scientifically predict changes in business volume and develop operational plans for the holiday, publicly announcing service times and regions [1]. Group 2: Protection of Courier Rights - The plan mandates that courier companies must respect couriers' rights to rest and vacation, ensure timely payment of wages, and establish mechanisms for addressing couriers' concerns [2]. - Companies are prohibited from forcing couriers to work during holidays through penalties or withholding fees, and must provide adequate compensation for those who work during the holiday [2]. - Timely settlement of couriers' wages is required to prevent delays in payment [2]. Group 3: Safety Management - The plan emphasizes the need for strict safety management in delivery channels, including the implementation of real-name collection, inspection, and security checks to prevent dangerous items from entering the delivery system [2]. - Companies must conduct safety inspections and maintain stability in the delivery network to prevent major safety incidents [2]. - Attention must be paid to weather forecasts to prepare for adverse conditions such as low temperatures and snow [2]. Group 4: Industry Regulation - The plan outlines the need for enhanced industry regulation during the Spring Festival, including ongoing monitoring and command scheduling, as well as improved user complaint handling [3]. - There will be a focus on caring for couriers and promoting awareness of their rights and responsibilities [3].
国家邮政局发布《2026年春运期间寄递服务保障工作方案》
Bei Jing Shang Bao· 2026-01-26 10:11
北京商报讯(记者 何倩 实习记者 毛思怡)1月26日,国家邮政局印发《2026年春运期间寄递服务保障 工作方案》(以下简称《工作方案》),强调要统筹满足人民群众寄递需求和保障快递员合法权益,扎 实做好2026年春运期间寄递服务保障工作。 《工作方案》强调,要强化寄递渠道安全管理,开展安全生产隐患排查,全力保障末端网络稳定,坚决 维护行业安全稳定。 《工作方案》还明确了切实加强春运期间行业监管,持续开展运行监测和指挥调度,全面加强用户申诉 工作,强化关心关爱和宣传引导等四项保障措施。 今年春运从2月2日开始,至3月13日结束,共40天。行业将经历春节假期前年货寄递高峰、春节假期业 务量下降、春节假期后服务需求快速恢复3个阶段。 《工作方案》明确,要保障快递员春运期间休息休假等合法权利,按时支付从业人员工资、节假日补贴 等,健全快递员诉求反映机制,切实保障快递员合法权益。企业不得以保证金、扣留费用、考核返还等 形式强制要求快递员留岗值班或节后返岗。 ...
广东国庆中秋揽投快递超12亿件!启动台风应急机制保障寄递
Nan Fang Du Shi Bao· 2025-10-09 11:30
Core Insights - During the National Day and Mid-Autumn Festival holiday (October 1-8), the postal and express delivery industry in Guangdong Province handled a total of 1.232 billion packages, maintaining a high operational level [1] - The Guangdong Provincial Postal Administration implemented emergency measures in response to Typhoon "Maidum," ensuring minimal disruption to delivery channels [1][2] Group 1: Industry Performance - The express delivery sector in Guangdong achieved a total of 1.232 billion packages during the holiday period, indicating robust demand and operational efficiency [1] - The industry has established a "fresh, convenient, and fast" delivery experience, particularly in the delivery of seasonal products like mooncakes and pomelos, with next-day delivery to 44 cities and 48-hour delivery to 144 cities [1] Group 2: Emergency Response and Safety Measures - In light of Typhoon "Maidum," the Guangdong Provincial Postal Administration activated emergency protocols in key areas such as Zhanjiang and Maoming, adjusting transportation routes to mitigate the storm's impact [2][3] - The administration has emphasized safety by conducting thorough inspections of facilities, vehicles, and delivery points, ensuring compliance with safety regulations during the holiday period [3] Group 3: Service Innovations - Various local initiatives have been launched to enhance tourism and delivery services, such as the establishment of JD Express experience spaces in historical areas of Guangzhou and the deployment of over 20,000 delivery lockers in Shenzhen's key transport hubs and tourist attractions [2] - The industry has optimized logistics by increasing transportation resources and establishing priority channels for time-sensitive products like mooncakes and seafood [2]