旅游市场规范

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购物点不应刻意包装成景点,旅游不是一锤子买卖
Jing Ji Ri Bao· 2025-10-11 08:32
将购物点包装成游览景点,折射出部分经营者急功近利的心态。旅游不是一锤子买卖,好口碑靠的 是游客满意而归后的口口相传。强制交易不仅会损害消费者权益,更将破坏行业生态。要共同塑造繁荣 的行业生态,让健康、有序、诚信的旅游市场环境成为每一个从业者的追求。 【责任编辑:杨鑫宇】 可见,契合地方文化的消费场景非但不会削弱旅游体验,反而能丰富游览内容,让游客在购买纪念 品的同时,感受到更立体、更多元的地方魅力,进而带动旅游产业链的整体活力。 然而,一旦购物点被刻意包装成景点,就容易滑向过度商业化的误区。部分经营者将文化与消费强 行捆绑,误导游客认为"买买买"才是体验风土人情的必要途径,甚至使游览点失去原有的文化吸引力, 沦为购物附庸。这种伪文化包装削弱了旅游的纯粹性与游客的体验感,长远来看会影响旅游市场的可持 续发展。 避免将购物点包装成游览景点带来的负面冲击,重要的是坚持"事先知情"和"事中自愿"的原 则。"事先知情"要求经营者在游客作出决策之前,如实告知游客购物点的性质、商品价格范围、质量标 准及潜在费用等信息;"事中自愿"则强调消费必须基于游客真实意愿,杜绝任何强制或诱导行为。这不 仅是保障游客权益的基本要求,更能 ...
购物点不应刻意包装成景点
Jing Ji Ri Bao· 2025-10-11 00:42
国庆中秋长假带动旅游市场热度攀升,各地推出不少个性化旅游产品,满足游客多样化需求。然 而,部分隐蔽的违法违规行为也逐渐显露。日前,文旅部公布了一批旅游市场强制消费问题典型案例, 其中包括商家将购物点包装成景点,甚至强制或变相强制消费,严重侵害了消费者权益,扰乱了市场秩 序。 旅游过程中发生的购物行为,应建立在游客自愿的基础上,是一种满足个人需求的选择。从法律层 面看,《中华人民共和国消费者权益保护法》明确规定,消费者享有自主选择商品或者服务的权利。 《中华人民共和国旅游法》也规定,旅游者有权自主选择旅游产品和服务,有权拒绝旅游经营者的强制 交易行为。把购物点包装成游览景点甚至强制消费的行为,涉嫌侵犯游客的知情权和自主选择权。 购物点并非不能成为景点,关键在于该地是否具备足够的文化内涵与游览价值。比如,北京的秀水 街曾是外国游客必到的打卡地,上海的南京路步行街、广州的北京路商业街也以其深厚的历史商业文化 吸引游客;各地打造的特色集市、夜市,同样将消费融入游览体验之中。 可见,契合地方文化的消费场景非但不会削弱旅游体验,反而能丰富游览内容,让游客在购买纪念 品的同时,感受到更立体、更多元的地方魅力,进而带动旅游产 ...
增收益也要优权益(微观)
Ren Min Ri Bao· 2025-08-21 21:59
Group 1 - The tourism industry is a crucial pillar for stabilizing employment and promoting income growth, transforming local scenery into economic benefits for rural residents [2] - Encouraging small businesses like farm stays and shops to shift towards standardized management, quality operations, and differentiated development is key to breaking through current challenges [2] - The relationship between merchants and tourists should not be viewed as a zero-sum game; mutual respect and understanding can lead to a balance of rights and benefits [2][3] Group 2 - The government should enhance planning and guidance to help businesses innovate in cultural tourism consumption and create competitive cultural products [2] - It is acknowledged that tourism-related industries may experience price premiums due to factors like rent and supply difficulties, which should not automatically be labeled as "price gouging" [3] - A harmonious consumer relationship can be fostered through empathy and understanding between tourists and merchants, promoting a win-win situation for both parties [3]
惠州曝光三起旅游市场执法典型案件
Nan Fang Du Shi Bao· 2025-07-28 14:55
Group 1 - The Huizhou Cultural, Radio, Television, Tourism and Sports Bureau has announced three typical cases of tourism market law enforcement to regulate the tourism market order and protect tourists' legal rights [1] - An insurance agent was fined 27,000 yuan for organizing a tourism activity without authorization, failing to provide a signed contract, and not having a tour guide present [2] - A company was penalized for operating a travel agency business without permission, using a "99 yuan enjoyment card" to attract customers and provide related services, resulting in a fine of 10,100 yuan and the confiscation of illegal gains [3] Group 2 - A travel agency was penalized with the revocation of its business license for failing to deposit the required quality assurance fund within the stipulated time and refusing to rectify the situation after being ordered to do so [4]
知名景点拍照1人收800元,官方通报
券商中国· 2025-06-22 10:07
Group 1 - The recent popularity of the Mount Kailash cliff in Tibet has attracted many tourists, but the high fee of 800 yuan per person for photography has raised concerns [1] - Local authorities in Ali Prefecture responded to complaints by conducting an investigation, revealing that the fee was set by a third-party company without proper authorization [1] - The local government has terminated the rental contract with the company involved and ordered the cessation of all business activities in the area to maintain a good tourism market order [1] Group 2 - The third-party company, Tibet Qiyue Cultural Media Co., Ltd., signed a lease agreement with a local village without obtaining necessary administrative approvals [1] - The local government has taken actions to dismantle unauthorized facilities and signage related to the fee, and has decided to revoke the company's business license [1]
新疆乌苏市市场监管局规范旅游市场 为游客守护“舌尖上的美味”
Zhong Guo Shi Pin Wang· 2025-05-28 05:25
Group 1 - The core viewpoint of the news is that the Urumqi City Market Supervision Administration is implementing a special action to supervise and inspect tourism market pricing, aiming to create a healthy and orderly tourism market environment [1][2] - The special action focuses on 3A-level (and above) scenic spots and surrounding businesses, including tourism shops, homestays, restaurants, and online travel platforms, to check for illegal pricing practices [1] - The administration will conduct comprehensive inspections of 4A-level scenic spots in conjunction with tourism activities, ensuring that market entities clearly commit to pricing standards, discount measures, and service quality [1] Group 2 - The Deputy Director of the Urumqi City Market Supervision Administration emphasized the importance of addressing the "key small matters" for the public, increasing supervision of market pricing behaviors, and strictly investigating price gouging and fraud [2] - The administration will utilize food safety supervision and inspections, including both overt and covert methods, to comprehensively identify food safety and service risks in tourist areas, ensuring a safe and trustworthy consumption environment for tourists [2]