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IBM企业智能体新平台助力AI项目规模化落地
Sou Hu Cai Jing· 2026-01-22 23:20
Core Insights - IBM has launched a comprehensive platform and consulting service called "IBM Enterprise Advantage" aimed at enhancing coordination for the surge of internal AI projects within enterprises [2][3] Group 1: Service Overview - IBM Enterprise Advantage integrates previously scattered AI projects, which were often limited to proof of concepts or specific applications [3] - The service allows AI managers to quickly build AI readiness processes on top of existing cloud providers, AI models, or core infrastructure without dismantling current systems [3][4] - The service is designed to address various types of enterprise debt, including technical, skill, data, and process debt, which have accumulated over years [3][4] Group 2: Market Potential - The service represents a new category of AI applications termed "service as software," which is expected to grow to $1.5 trillion in the next decade [5][8] - This category is characterized by automated, composable, and managed delivery methods, moving beyond traditional custom consulting [5][6] Group 3: Application Scenarios - Key use cases for IBM Enterprise Advantage include customer service automation, compliance and regulatory workflows, document-centric processes, supply chain optimization, and claims management [7][9] - The service is particularly valuable for medium to large enterprises with complex systems, regulatory requirements, or stalled AI projects [7][9]