Core Viewpoint - The Xuchang municipal government is promoting the "Pang Donglai" service model to enhance high-quality development and optimize the business environment, emphasizing actionable implementation in their new plan [1][2]. Group 1: Implementation of the "Pang Donglai" Service Model - The new implementation plan focuses on standardizing services, guiding enterprises to optimize their standards, and establishing new government service standards [3]. - Xuchang aims to conduct in-depth research on the "Pang Donglai" service standards, summarizing advanced experiences in various sectors such as industrial product procurement, food production, and consumer rights protection [3]. - The plan encourages local industries to adopt the "Pang Donglai" service model tailored to their unique characteristics, promoting a "one county, one highlight" strategy to enhance local economic development [3][5]. Group 2: Economic Impact and Tourism Growth - In the first half of 2025, Xuchang received 26.1 million tourists, generating a total tourism revenue of 18.58 billion, reflecting growth rates of 7.45% and 9.22% respectively [5]. - The "Pang Donglai" brand has significantly increased foot traffic, with daily visitor numbers exceeding 300,000 at key locations, and 45% of visitors being from outside the region [5]. Group 3: Government and Business Synergy - The local government recognizes the importance of the "Pang Donglai" service philosophy in enhancing public service efficiency and optimizing the business environment [5][6]. - Xuchang's private sector has surpassed 460,000 entities, contributing over 80% of the city's GDP, 89% of tax revenue, and 90% of employment, indicating a robust economic landscape [6]. - Local government departments are adopting service innovations inspired by "Pang Donglai," transitioning from a regulatory to a service-oriented approach [7].

Core Viewpoint - Hohhot Airport has upgraded its "transit via Hohhot" service to enhance passenger safety and service quality, establishing a comprehensive guidance system for transit passengers [1][4]. Group 1: Service Optimization - The airport has implemented full coverage of guidance services at all arrival gates to prevent transit passengers from mistakenly exiting the isolation area, thereby improving management and passenger experience [4]. - The introduction of dedicated guides at each flight arrival point allows for "point-to-point" precise service, creating a closed-loop management system to address potential issues at the source [4]. Group 2: Human-Centric Service - Uniformed transit guides act as "guardians of the journey," providing proactive inquiries and comprehensive guidance to passengers, ensuring a "one-stop" transit service [4]. - Special service standards have been developed for elderly passengers, first-time travelers, and those with urgent transfers, incorporating humanistic care into every service detail [4]. Group 3: Innovation and Standardization - The upgrade of transit services is a significant achievement in the standardization of services under the "transit via Hohhot" initiative, integrating resources, optimizing processes, and enhancing staff training [5][6]. - The airport has established a service system characterized by "full coverage, full time, and full chain," providing a replicable and promotable model for service innovation in the industry [5][6]. Group 4: Commitment to Service Excellence - The evolution of the "transit via Hohhot" service reflects the responsibility and commitment of modern civil aviation professionals, aiming to continuously deepen service quality and enhance the transit experience for every passenger [7].