Group 1 - The core activity involves a hands-on experience for consumers and media representatives in testing various household products, including refrigerators, dishwashers, and smart locks [1][2] - The Beijing Consumer Association has conducted 12 comparative tests this year, including items like children's shoes, sunscreen clothing, and smart locks, with a total of 61 comparative tests and nearly 3,000 products tested during the "14th Five-Year Plan" period [1][2] - The interactive event aims to enhance consumer education and explore new methods for educating consumers about product choices and rights [2] Group 2 - The comparative testing is a common practice among international consumer organizations and serves as an important method for consumer education under the Consumer Rights Protection Law of the People's Republic of China [2] - The Consumer Association acts as a neutral third party, evaluating different brands of the same product category to help consumers make informed choices and protect their rights [2]

Group 1 - The Beijing Consumer Association has established a comprehensive service system that has handled 930,400 consumer complaints since the last council was formed in 2017, recovering economic losses of 260 million yuan for consumers [1] - The 96315 hotline service system has been upgraded, with an average daily registration of over 425 complaints across five lines, significantly reducing complaint handling time through a closed-loop mechanism [1] - A new "green channel" for consumer dispute resolution has been launched, allowing companies to autonomously resolve nearly 20,000 complaints in 2024 with a resolution rate of 94%, thereby reducing the time and effort required for consumers to protect their rights [1] Group 2 - The Beijing Consumer Association has conducted nearly 100 comparative tests in key consumer areas, covering over 6,000 brands, which have influenced the formulation or improvement of product standards [2] - A total of 57 special investigations have been organized to address prominent issues in the consumer sector, providing references for drafting regulations such as the "Single-Use Prepaid Card Management Regulations" and the "Beijing Tourism Regulations" [2] - Consumer rights protection networks have been established across large shopping malls, tourist attractions, and communities, enhancing accessibility to consumer rights services [2]