Core Viewpoint - The incident involving a Xiaomi car allegedly driving away on its own has been investigated, and the company concluded that the vehicle's operation was triggered by a user command from a connected iPhone, not a malfunction of the vehicle itself [1][6]. Group 1: Incident Details - A Xiaomi car owner reported that their vehicle unexpectedly started and drove away while they were indoors, leading to concerns about vehicle safety [1]. - The company established a special task force to investigate the incident and collaborated with the user to verify data from the vehicle and mobile app logs [1][6]. - The investigation revealed that the vehicle received a parking assist command from the owner's iPhone 15 Pro Max, which activated the vehicle's parking assist feature and caused it to exit the parking space [1][6]. Group 2: Communication and Clarification - Xiaomi's customer service initially confused the device model, leading to misunderstandings about the incident, for which the company apologized and committed to improving communication [2]. - The car owner confirmed the accuracy of the data reviewed with Xiaomi's team and expressed gratitude for their professionalism, urging others not to spread rumors [4][5]. - Xiaomi's vice president supported the car owner's statement, emphasizing the importance of understanding the clarified information [4][5].

Group 1 - The core issue involves a Xiaomi vehicle that reportedly started and drove away on its own, prompting an investigation by the company [1][3] - Xiaomi's spokesperson stated that a special task force was established to investigate the incident, and they verified the vehicle's backend data and operation logs from the user's authorized mobile app [1][3] - The investigation concluded that the vehicle received a parking assist command from an iPhone 15 Pro Max, which activated the parking assist feature and caused the vehicle to exit its parking space [3] Group 2 - Xiaomi's spokesperson acknowledged a mix-up in communication regarding the device model that issued the parking command, which led to misunderstandings among users [3] - On October 1, Xiaomi reported that its vehicle deliveries surpassed 40,000 units for the first time in September [5] - Despite the positive delivery news, Xiaomi's stock price fell by 1.43% to HKD 55 per share, with a market capitalization of HKD 143.15 billion [5]

Core Viewpoint - Xiaomi has addressed the incident of a car reportedly driving itself, confirming that the issue was not related to vehicle quality but rather a misunderstanding involving user-operated commands [2] Group 1: Incident Response - Xiaomi established a special task force to investigate the claims regarding the car driving itself and collaborated with the user to verify the situation [2] - The investigation involved analyzing the vehicle's backend data and operation logs from the user's iPhones, confirming that the commands matched and ruled out any quality issues with the vehicle [2] Group 2: Technical Findings - The vehicle received a parking assist command from the iPhone 15 Pro Max, which activated the parking assist feature, leading to the car exiting its parking space [2] - A mix-up occurred during customer service communication, where the device model identifiers were confused, resulting in the user receiving inaccurate information about the command source [2] Group 3: Company Commitment - Xiaomi expressed apologies for the confusion caused by the miscommunication and committed to improving service processes in the future [2]

Core Viewpoint - Xiaomi has responded to a viral video showing one of its cars autonomously driving away, stating that an investigation confirmed the incident was due to user error rather than a vehicle malfunction [2][3]. Group 1: Incident Response - A Xiaomi spokesperson stated that the company took the incident seriously and formed a special task force to investigate the claims [2]. - The investigation involved verifying the vehicle's backend data and the operation logs from the user's authorized mobile app, concluding that the vehicle's data matched the operation logs, ruling out quality issues [2][3]. - The confusion arose from a mix-up in device identifiers during customer service communication, leading to a misunderstanding about which iPhone issued the parking command [3]. Group 2: Vehicle Delivery and Market Performance - On October 1, Xiaomi reported that its vehicle deliveries surpassed 40,000 units for the first time in September [6]. - Despite the positive delivery news, Xiaomi's stock price fell by 1.43% to HKD 55 per share, resulting in a market capitalization of HKD 143.15 billion [6].

Core Viewpoint - Xiaomi is actively investigating a reported incident where a vehicle autonomously drove away, confirming that the vehicle's data aligns with user commands, thus ruling out quality issues [1][3]. Group 1: Incident Response - A Xiaomi spokesperson stated that the company has formed a special task force to investigate the incident and is collaborating with the user to verify the facts [1]. - The investigation involved analyzing the vehicle's backend data and operation logs from two iPhones, confirming that the vehicle received a parking assist command from an iPhone 15 Pro Max, which activated the parking assist feature [3]. - The company acknowledged a mix-up in communication regarding the device model, which led to user misunderstandings, and expressed apologies while committing to improve service processes [3]. Group 2: Delivery Performance - On October 1, Xiaomi announced that its vehicle deliveries surpassed 40,000 units for the first time in September [6]. - Despite the positive delivery news, Xiaomi's stock price fell by 1.43% to HKD 55 per share, resulting in a market capitalization of HKD 1,431.5 billion [6].

Core Viewpoint - Xiaomi has responded to a viral video showing one of its cars autonomously driving away, stating that the incident was due to a misunderstanding related to the vehicle's parking assist feature and not a quality issue [2][3]. Group 1: Incident Investigation - A Xiaomi spokesperson confirmed that the company took the incident seriously and formed a special task force to investigate the claims [2]. - The investigation involved verifying the vehicle's backend data and the operation logs from the user's authorized mobile apps, concluding that the vehicle's actions were triggered by a parking assist command from an iPhone 15 Pro Max [3]. - The confusion arose from a mix-up in device identifiers during customer service communication, which led to the user misunderstanding the source of the command [3]. Group 2: Vehicle Delivery Performance - On October 1, Xiaomi announced that its vehicle deliveries surpassed 40,000 units for the first time in September [5]. Group 3: Stock Market Performance - On the same day, Xiaomi's stock price fell by 1.43%, closing at 55 HKD per share, with a market capitalization of 1,431.5 billion HKD [6].

Group 1 - The company has established a special task force to investigate the incident of a Xiaomi car reportedly moving on its own, emphasizing the importance of user safety and experience [1][2] - The investigation confirmed that the vehicle's backend data matched the operation logs from the user's iPhone 15 Pro Max, ruling out any quality issues with the vehicle [1] - A mix-up occurred during customer service communication, where the device model identifier was confused, leading to misunderstandings among users; the company has apologized and committed to improving service processes [2]