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Group 1 - The article discusses the challenges faced by independent bookstores, highlighting the difficulties in managing customer expectations and the misconceptions about bookstore operations [2][3]. - The author shares experiences with various types of customers, including those who offer unsolicited advice on how to run the bookstore, often without understanding the business context [4][5][6]. - There is a notable trend where customers sometimes come to sell books more frequently than to buy them, indicating a unique dynamic in the second-hand book market [7][8][10]. Group 2 - The article describes instances where parents use the bookstore as a temporary childcare facility, raising concerns about safety and responsibility [12][13][14]. - It also mentions the frequent requests from aspiring writers who approach the bookstore owner for feedback on their manuscripts, which the owner declines due to potential conflicts of interest and workload [17][18][19]. - The financial challenges of running an independent bookstore are illustrated through a monthly profit and loss statement, showing significant losses despite some sales [32].

Core Viewpoint - The article presents the story of Yang Buzheng, a 26-year-old bookstore owner in Guiyang, who operates a small bookstore while working as an electrician at a nightclub. His journey reflects the challenges and realities of running an independent bookstore in a difficult market, emphasizing survival over idealism. Group 1: Business Operations - Yang Buzheng's bookstore, Jiu San Duo, is located in a low-traffic area of an old shopping mall, with a monthly rent of only 600 yuan, making it a cost-effective choice for his business [5] - The bookstore has a total area of 42 square meters and was opened with all of Yang's savings of 70,000 yuan, which he used to purchase books and basic furniture [14] - To keep the bookstore operational, Yang primarily sells unsold inventory books at a low cost, allowing him to maintain a thin profit margin [11][44] - The average monthly revenue of the bookstore can reach over 10,000 yuan, with a profit of around 5,000 yuan, and online sales accounting for 80% of the income [44] Group 2: Marketing and Customer Engagement - Yang's marketing strategy is unconventional; he does not engage in traditional promotional activities but instead relies on word-of-mouth and personal connections with customers [39] - He has built a community of over 1,000 loyal customers, who appreciate his straightforward approach and the affordability of the books [43] - The bookstore operates with a unique policy allowing customers to browse and read books without pressure to purchase, fostering a welcoming environment [39] Group 3: Personal Background and Motivation - Yang's background is marked by challenges, including a difficult family situation and a lack of formal education, which has shaped his determination to succeed in the bookstore business [18][23] - His motivation for opening the bookstore stems from a desire to create a space for reading and to support himself financially, rather than pursuing an artistic dream [2][17] - Despite the pressures and anxieties of running a bookstore, Yang remains committed to his vision, viewing it as a responsibility rather than just a business venture [58]