社会治理现代化

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助力平台企业发挥作用 提高政务服务质效(专题深思)
Ren Min Ri Bao· 2025-07-08 22:19
Group 1 - The core viewpoint emphasizes the importance of legal governance in the digital space, particularly for network platforms that are increasingly involved in social governance and public service delivery [1][3] - The rapid growth of various online platforms, such as short videos and social media, has significantly contributed to high-quality development and modern social governance [1][2] - The integration of government services into online platforms is seen as a modern manifestation of social governance, requiring adherence to legal standards to ensure service quality and citizen rights [3][4] Group 2 - Platform enterprises are characterized by their dual role as traditional businesses and social governance tools, necessitating a balance between public interest and business needs [2][3] - Current legal frameworks guiding the operation of electronic government platforms have made significant progress, but there are still gaps in regulations for platforms providing government services [4] - There is a need to clarify the rights and responsibilities of platform enterprises in delivering government services to enhance their participation in social governance [4]
只进“一扇门” 巧解“千千结” 镇江高新区打造群众身边的“解忧杂货铺”
Zhen Jiang Ri Bao· 2025-05-15 23:51
Core Viewpoint - The article highlights the efforts of Zhenjiang High-tech Zone in enhancing social governance and conflict resolution through a one-stop service model, aiming to improve efficiency and public satisfaction in addressing community issues [1][2][3][4] Group 1: Conflict Resolution and Governance - Zhenjiang High-tech Zone has established a comprehensive social governance center that integrates various departments, allowing citizens to resolve conflicts through a single entry point, achieving a comprehensive resolution rate of 99% for 1,798 cases handled [2] - The center has significantly shortened the conflict resolution cycle, contributing to an increase in public safety perception [2] - The "12345" offline service window has resolved 61 complex disputes with a 100% satisfaction rate, showcasing its effectiveness in conflict resolution [3] Group 2: Service Optimization and Community Engagement - The High-tech Zone has implemented a "1+X" governance model to streamline processes and enhance the efficiency of the "12345" hotline, leading to substantial improvements in addressing public demands [3] - A new "public mediation" mechanism has been established to integrate non-police emergency data into a multi-faceted dispute resolution system, successfully closing 35 non-police incidents [4] - The zone is actively developing a "mediation + arbitration" framework to ensure a seamless connection between mediation and arbitration processes, thereby enhancing legal protections for businesses [4]
刘非检查假期安全工作并看望慰问一线劳动者
Hang Zhou Ri Bao· 2025-05-06 02:43
Group 1 - The city leadership emphasizes the importance of safety production and risk management to ensure public safety during the holiday period [1][2] - The city is focusing on enhancing tourist service guarantees and improving visitor satisfaction and safety through better planning and traffic management [1] - The city is committed to supporting new employment groups and modernizing social governance to facilitate high-quality development [1] Group 2 - Major construction projects, such as the subway line, are prioritized to continue operations without interruption, highlighting the critical nature of safety in engineering projects [2] - The city is enhancing public safety measures, particularly in popular tourist areas and transportation hubs, to maintain social order during the holiday [2] - The city is implementing a 24-hour duty system for key departments to ensure accountability and effective response to emergencies [2]