人民财讯10月27日电，10月22日至24日，市场监管总局党组成员、副局长孟扬在江西调研执法队伍、窗 口单位、市场监管所行风建设巩固提升"三项行动"推进情况。 孟扬指出，要学习贯彻党的二十届四中全会精神，深刻认识抓好行风建设面临的新形势新要求，增强责 任感紧迫感，坚持问题导向，聚焦重点，突出基层，在加强督促指导上下功夫，在抓出可感可及成效上 下功夫，在形成长效机制上下功夫，树立队伍形象、提升执法效能、优化营商环境，为建设全国统一大 市场、促进经济高质量发展作出新贡献。 ...

在服务窗口层面，该局以优化流程、服务、体验为重点，通过流程再造做"减法"、服务质效做"加法"、 便民亲商做"乘法"，全力打造"一件事一次办"的优质服务体验。以"我为群众办实事"为切入点，窗口与 各部门信息系统对接，实现设立登记、企业社会保险登记等数据共享互认，通过简化企业开办流程、缩 短办理时间、降低办事成本，将原本分散的多个政务服务事项整合为企业开办"一件事"，申请人在一个 窗口即可完成所有业务的咨询和办理，并配备专业帮办人员，为申请人提供全程指导，为企业提供更加 高效、便捷的服务，吸引更多企业入驻，推动全市经济持续健康发展。 在基层市场监管层面，该局以抓好"日常、内部、联动"三要素为重点，强化日常管理"硬约束"，念好内 部监督"紧箍咒"，形成内外联动监督合力，切实畅通服务群众和市场的"最后一公里"，监督党员干部履 职用权情况，对发现的苗头性、倾向性问题，精准运用监督执纪"第一种形态"进行处置并做好备案管 理;及时宣传党风廉政建设和反腐败工作的方针政策、工作动态，营造良好氛围，监督检查反馈问题整 改工作，结合单位实际排查廉政风险点，动态完善防控机制，强化廉政文化建设工作，以忠诚干净担当 践行市场监管使命、以 ...

Core Viewpoint - China Mobile has launched a set of customer service commitments, a service supervision platform, and a comprehensive service system to enhance service standards and respond to customer concerns, demonstrating its commitment to high-quality service and consumer rights protection [1][3][6]. Group 1: Service Commitments - The company introduced ten service commitments aimed at ensuring transparency, efficiency, and customer satisfaction, including "transparent consumption" and "efficient response to customer demands" [6][8]. - The commitments are designed to enhance consumer confidence and satisfaction, addressing key consumer rights such as the right to know, choose, and privacy [4][6]. Group 2: Service Supervision Platform - A service supervision platform has been established to allow customers to report unresolved service issues, ensuring that all complaints are addressed promptly and effectively [6][8]. - This platform aims to maintain high service standards and accountability within the company, reinforcing the commitment to consumer rights [6][8]. Group 3: Comprehensive Service System - The company is implementing a "three-full" service system that focuses on full customer engagement, full business coverage, and full process management to enhance the overall customer experience [4][6]. - The initiative is part of a broader strategy to leverage digital and intelligent capabilities to meet evolving customer needs and improve service delivery [4][6]. Group 4: Industry Leadership - China Mobile aims to lead the industry in high-quality service delivery and innovation, setting a benchmark for other companies in the telecommunications sector [5][8]. - The launch of the "three ones" service measures reflects the company's dedication to the principle of "serving the people" and enhancing the overall service quality in the industry [3][8].