市场监管

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政务服务全流程优化!西安市市场监管局筑牢便民利企“服务网”
Zhong Guo Zhi Liang Xin Wen Wang· 2025-09-05 09:32
Core Viewpoint - The Xi'an Market Supervision Administration is focused on enhancing service quality and efficiency to meet the needs of businesses and the public, thereby driving high-quality economic and social development [1] Group 1: Process Optimization - The administration has comprehensively reviewed the list of administrative service items, making key information such as business processing procedures and approval basis publicly available through multiple channels [2] - A visual chart has been created for project approval processes, clearly indicating required materials, processing times, and responsible departments, allowing businesses to understand the procedures at a glance [2] - In 2024, the administration processed 48,880 registration and approval items, and in the first half of 2025, 33,506 items were processed without any overdue or irregular approvals [2] Group 2: Customized Services - Starting in 2024, the administration has established a "one-stop" comprehensive service corner in the municipal government hall to provide dedicated support for complex and special business needs [3] - Nearly 20 companies, including AVIC Electromechanical Instrument (Xi'an) Co., Ltd., have received customized solutions through this service corner, effectively resolving their operational challenges [3] Group 3: Demand Response - The administration has implemented a systematic approach to handle administrative approval complaints through the 12345 work order system, analyzing issues based on a three-dimensional labeling system [4] - Standardized handling processes and solutions have been developed for high-frequency and complex issues, with timely feedback provided to the departments originating the complaints [4] Group 4: Service Quality Enhancement - The administration actively collects feedback from businesses and the public through various channels, including suggestion boxes and a 24-hour hotline, to improve service levels [5] - Training and education for staff on service norms and professional conduct are regularly conducted to enhance service awareness among personnel [5]
“执法+服务” 江苏市场监管赋能营商环境优化升级
Yang Zi Wan Bao Wang· 2025-09-04 13:10
Core Viewpoint - Jiangsu Province's market regulatory authority has introduced measures to optimize the legal business environment by promoting a "law enforcement + service" model, emphasizing a balance between strict enforcement and supportive services [1][2]. Group 1: Specific Measures - The measures consist of 20 specific actions divided into five parts, focusing on serving the economy, society, and people's livelihoods as the core of market regulation [2]. - Key aspects include prioritizing prevention to strengthen risk management, adopting a lenient approach for minor violations, ensuring proportional penalties, strictly punishing serious violations, and enhancing post-enforcement follow-up [2][3]. Group 2: Implementation Strategies - The market regulatory authority plans to transition these measures from paper to practice, aiming to establish "law enforcement + service" as a hallmark of Jiangsu's market regulation [3]. - Strategies include coordinated execution of measures, increased public communication through various channels, and dynamic optimization based on feedback from business entities [3]. Group 3: Case Studies - A case involving 49 timber businesses in Zhangjiagang illustrates the "lenient penalty" approach, where minor violations were not punished due to the lack of intent to deceive and proactive rectification by the businesses [4]. - Conversely, a case in Huishan District highlights strict enforcement, where a company was penalized for installing elevators without proper inspection, resulting in a total fine of 28 million yuan and confiscation of illegal gains [5][6].
高效服务暖人心 优化环境促发展
Zhong Guo Shi Pin Wang· 2025-09-04 11:17
Core Points - The article highlights the appreciation shown by a cooperative's legal representative towards the registration supervision office in Tacheng, Xinjiang, for their efficient and professional service during the cooperative's registration process [2] - The registration office demonstrated a strong sense of responsibility and service awareness, assisting the cooperative in overcoming challenges related to member complexity and insufficient documentation [2] - The office's proactive approach included guiding the cooperative in filling out materials and expediting the approval process, which ultimately facilitated the cooperative's ability to secure a bank loan for autumn harvest activities [2] Summary by Sections - **Service Excellence**: The registration supervision office received a banner expressing gratitude for their dedicated service in the cooperative's registration process, showcasing their commitment to supporting local enterprises [2] - **Operational Challenges**: The cooperative faced difficulties due to a large number of members, complex situations, and unfamiliarity with the registration process, which the office addressed through personalized assistance [2] - **Government Initiatives**: The Tacheng market supervision bureau emphasizes optimizing the business environment and enhancing service efficiency through reforms such as process simplification and the implementation of an integrated online service platform [2]
企业文化管理师考试网:北京市场监管清单管理暖企业心
Sou Hu Cai Jing· 2025-09-04 07:37
以前企业去市场监管局办事,常搞不清 "该找哪个部门""要带啥材料"。现在不一样了,市监局制定了《市场监管部门对企服务事项清单》,把所有服务项 目一一列清楚:比如企业注册要填哪些表、知识产权保护找哪个窗口、年报申报有啥流程,连咨询电话都附在后面。开餐馆的刘老板说:"以前办食品经营 许可证,跑了 3 趟才弄明白,现在对着清单准备材料,一次就办好了,省了不少时间。" 这份清单不仅规范了业务流程,更透着 "帮企业省心" 的行风温 度。市监局没把服务当成 "一锤子买卖",而是盯着企业从成立到发展的全周期:初创期帮着办执照、做政策解读;成长期指导合规经营、防范风险;成熟 期支持品牌建设、知识产权保护;转型期提供技术咨询、资源对接。针对这 4 个阶段,一共推出 25 类 64 项服务。科技公司创始人张女士深有感触:"公司 刚起步时,市监局上门讲税收优惠政策;现在想申报'专精特新',又帮着对接专家辅导,感觉像有了'专属服务员'。"过去是企业遇到问题才去 "找服务",现 在市监局主动 "送服务上门"。比如针对餐饮行业,工作人员会定期走访,提醒食品安全规范;针对电商企业,线上推送合规经营指南;遇到政策调整,还 会组织线上宣讲会, ...
镇原县市场监管局“零距离”体验“沉浸式”服务 助推营商环境再优化
Zhong Guo Shi Pin Wang· 2025-09-02 03:11
Group 1 - The core idea of the articles is the initiative by the Zhenyuan County Market Supervision Administration to enhance the business environment and improve government service efficiency through leadership engagement in frontline processes [1][2] - The main leaders of the administration have actively participated in the "walk the process" initiative, experiencing various high-frequency service procedures such as business license applications and food approvals, leading to the identification and rectification of issues [1] - The administration has implemented a "one-stop" service model where team leaders take turns working at service windows, directly handling business and resolving inquiries, achieving a closed-loop management process [2] Group 2 - The administration has introduced three key measures based on the issues identified during the leadership activities: the separation of review and processing, enhanced remote guidance for applications, and comprehensive training for service personnel [2] - Since the implementation of these initiatives, the average processing time for business registrations and food-related approvals has been reduced by over 30%, significantly increasing public satisfaction [2] - The Zhenyuan County Market Supervision Administration plans to continue regular "walk the process" and "sit at the window" activities to further improve service quality and establish a more market-oriented and efficient business environment [2]
持续深化改革激发经营主体活力
Liao Ning Ri Bao· 2025-08-30 00:47
Core Viewpoint - A favorable business environment is crucial for stimulating market vitality and promoting high-quality economic development, serving as a core competitive advantage for regional development [1] Group 1: Fairness in Market Environment - The province is accelerating reforms in the public resource trading sector, establishing a coordination mechanism led by provincial leaders, and has set 37 key reform tasks, with 10 completed and 15 making substantial progress [2] - The provincial government emphasizes the importance of public resource trading reform as part of 24 key reform tasks for the year, with oversight from the provincial discipline inspection commission [2] Group 2: Cost Reduction - The province's logistics sector faces high overall operational costs despite low costs in individual segments, prompting the transportation department to implement various measures to reduce logistics costs [4] - Specific initiatives include differentiated toll policies for highways, price reductions for rail transport, and a 10% decrease in port operation fees, collectively saving enterprises over 2 billion yuan in logistics costs this year [4] - The government is also advancing digital transformation in procurement processes, estimating annual savings of approximately 100 million yuan for businesses through streamlined online services [5] Group 3: Convenience in Business Operations - The province has launched an upgraded "one-stop" system for business migration, simplifying the process for companies wishing to relocate across regions [6] - The implementation of cross-city business license services allows for easier access and printing of licenses, breaking geographical restrictions [6] - Efforts to streamline investment project approval processes have been made, including standardizing timelines and required materials, which reduces administrative burdens on businesses [7] Group 4: Credit System Improvement - The province is enhancing its "Credit Northeast" brand while optimizing credit repair processes, enabling businesses to rectify credit issues online across provinces [7] - Over 34,000 businesses have benefited from credit repair initiatives this year, helping to restore their good credit standing [7]
市场监管总局举行“守护品牌—政企面对面”活动
Sou Hu Cai Jing· 2025-08-29 12:35
Group 1 - The "Guarding Brands - Government and Enterprise Face-to-Face" event was held by the State Administration for Market Regulation on August 26, showcasing trademark enforcement achievements and promoting the establishment of a collaborative mechanism between government and enterprises [1][3] - The Deputy Director of the State Administration for Market Regulation, Bai Qingyuan, emphasized the importance of the "Guarding Brands" collaborative mechanism as an institutional innovation based on years of enforcement practice, aiming to enhance service efficiency and respond to enterprise demands [3] - The event featured the release of the "Guarding Brands" collaborative mechanism work rules and showcased 38 typical cases across various industries, including food, clothing, daily chemicals, machinery, and electronics [3] Group 2 - Representatives from market regulation departments in Hebei, Anhui, and Sichuan shared typical cases, while members from two mechanism enterprises and a representative from an e-commerce platform engaged in discussions [3] - The event was attended by key officials from various departments, including the Central Propaganda Department, Supreme People's Court, Supreme People's Procuratorate, Ministry of Public Security, Ministry of Justice, and National Intellectual Property Administration, along with 60 member enterprises of the "Guarding Brands" mechanism and major e-commerce platform representatives [3]
实时抓违规、自动发预警,海淀AI智能监管紧盯校园食堂后厨
Xin Jing Bao· 2025-08-28 15:20
Group 1 - The core idea of the news is the implementation of AI-driven food safety monitoring systems in schools and restaurants, enhancing regulatory efficiency and safety standards [1][2][3] - The AI intelligent monitoring system was first piloted in Tsinghua University Affiliated Primary School's cafeteria, utilizing cloud-based technology for real-time oversight of food safety practices [1][2] - The initiative has expanded to cover 52 dining establishments in various sectors, including tech parks and popular takeaway restaurants, significantly reducing the frequency of on-site inspections [2] Group 2 - Since the implementation of the AI system, there has been a notable decrease in common food safety violations, such as uncovered trash bins and staff not wearing hats, with a 21% reduction in these issues [2] - The regulatory approach is shifting from human-led inspections to data-driven monitoring, allowing for proactive problem resolution and continuous oversight [3] - The goal is to achieve comprehensive smart monitoring across all 475 primary and secondary schools and kindergartens in Haidian District, enhancing food safety management through cross-departmental data sharing [3]
【他山之石】我国营商环境持续优化、创新活力有效激发!一组数据看成效
Sou Hu Cai Jing· 2025-08-25 04:05
Group 1: Business Environment Optimization - During the "14th Five-Year Plan" period, nearly 20 million new enterprises were established in China, with individual businesses increasing by approximately 33.9 million [5] - The implementation of the "certificate separation" reform and a unified market access negative list has significantly enhanced entrepreneurial vitality [6] - The regulatory framework for enterprise-related fees has been improved, leading to reduced operational costs for businesses [6] Group 2: Innovation Activation - The time required to open a restaurant has been reduced from 37 days to 15 days, showcasing the efficiency improvements in business registration processes [9] - The average number of documents required for business information changes has been streamlined from 23 to 6 [9] - The application of electronic business licenses has expanded, with downloads reaching 370 million times and cumulative usage exceeding 600 million [10] Group 3: Quality Improvement - China has led the formulation of 1,079 international standards during the "14th Five-Year Plan" period, enhancing the global influence of Chinese standards [13] - The average development cycle for standards has been reduced from 36 months to approximately 16 months, with over 13,000 national standards published [12] - The overall product quality and safety situation remains stable, with 17 categories and 106 types of products under mandatory certification management [15] Group 4: Pharmaceutical Industry Development - China's pharmaceutical industry ranks second globally, with approximately 30% of innovative drugs under development worldwide [16] - A total of 387 children's medicines and 147 rare disease drugs have been approved for market entry, addressing critical healthcare needs [16] Group 5: E-commerce Regulation - The regulatory authority has taken action against 4.541 million instances of illegal product listings and has mandated the removal of unreasonable restrictions on online platforms [18][20] - Significant efforts have been made to address issues in live-streaming e-commerce, with major cases being investigated [19] Group 6: Food Safety Regulation - The overall food safety situation in China remains stable, with high inspection pass rates for various food products [21] - New regulatory measures are being developed to address emerging risks associated with online food delivery and live-streaming sales [21]
努力营造公平、活力、放心市场环境
Jing Ji Ri Bao· 2025-08-23 01:07
Core Viewpoint - The Chinese government is committed to creating a fair, vibrant, and trustworthy market environment during the "14th Five-Year Plan" period, focusing on high-quality market regulation and development [1] Group 1: Market Regulation Achievements - The enterprise credit index increased from 128.6 in 2020 to 161.61 in the first half of 2025, indicating improved market trust [1] - The manufacturing quality competitiveness index, service quality satisfaction, and public service quality satisfaction reached 85.86, 81.33, and 81.62 respectively [1] Group 2: Anti-Monopoly and Competition Laws - The "Anti-Monopoly Law" underwent its first major revision in 15 years in 2022, aimed at preventing capital disorderly expansion and enhancing market competition [2] - The third revision of the "Anti-Unfair Competition Law" strengthens the legal basis for competition policy, adapting to new market conditions [2] - A total of 239 administrative monopoly cases were investigated, and over 8,000 local standards were eliminated to promote a unified national market [3] Group 3: Optimizing Business Environment - The new "Company Law" allows for a maximum 5-year capital contribution period, improving the quality of registered capital [4] - The time to open a restaurant has been reduced from 37 days to 15 days, and the number of documents required for business registration has been cut from 23 to 6 [4] - The electronic business license has been downloaded 370 million times, facilitating business operations [4] Group 4: Food Safety Management - A total of 2.26 million food safety cases were investigated, with 3,072 licenses revoked and 23,800 individuals restricted from employment [6] - Continuous high pass rates for major food products have been maintained, ensuring food safety for consumers [6] - The government is enhancing compliance guidance for platform enterprises and developing regulatory frameworks for new consumption scenarios like online shopping and food delivery [6]