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平安护航十五载 温馨守护每一程 ——平安产险福建分公司启动2025年国庆中秋护航行动
Zhong Jin Zai Xian· 2025-10-08 03:13
Core Viewpoint - The company has launched the "Safe Travel for National Day and Mid-Autumn Festival" initiative, emphasizing a service philosophy of "worry-free, time-saving, and cost-effective" to enhance travel experiences for car owners during the holiday season [1][18]. Service Upgrades - The company has upgraded its "three major claims services" and "six vehicle services" to transition from "passive claims" to "proactive protection" [4]. - The "three major claims services" include: - "Credit Compensation" for clients with three consecutive years without claims, allowing immediate compensation without waiting for on-site investigation [4]. - "Comprehensive Injury Handling" that covers all aspects from accident prevention to medical treatment, alleviating financial pressure on accident victims [4]. - "Repair Quality Guarantee" ensuring quality service at over 20,000 selected repair shops [4]. - The "six vehicle services" offer 24/7 roadside assistance, priority for ride-hailing during peak hours, home vehicle inspection services, compensation for charging issues, discounts at gas stations, and free car washes if not cleaned properly [4]. Community Support - During the holiday period, the company has set up 11 offline service points at key highway exits and tourist areas to provide essential services such as tire inflation, jump-starts, and emergency supplies [6]. - The service points are staffed with professional teams to ensure a warm and supportive travel experience for car owners [6]. Claims Processing - A "green claims channel" has been established to enhance online claims processing during the holiday, aiming to minimize customer wait times and ensure prompt compensation [8]. - The company has deepened its collaboration with local traffic police to facilitate quick resolution of minor accidents, ensuring smooth travel for clients [10]. Digital Services - The company has launched a "National Day Travel Season - Safety Support" page on its app, allowing users to access exclusive benefits such as rental discounts and roadside assistance [16]. - Users can view nearby service points and their offerings in real-time, enhancing the convenience of travel services [16]. Commitment to Service - Since 2011, the company has conducted public service actions during major holidays for 15 consecutive years, serving over 100,000 car owners [18]. - The company emphasizes that customer experience remains the core focus of its operations and plans to continue leveraging technology for improved service delivery [18].
聊城国寿财险与聊城市公安局交管支队携手开创“警保联动”新格局
Qi Lu Wan Bao· 2025-08-29 05:05
Core Viewpoint - The collaboration between China Life Property & Casualty Insurance and the Traffic Management Bureau of Liaocheng City aims to enhance road safety during the summer through a multi-faceted protective system that includes material support, emergency response, risk prevention, and claims assistance [1][3]. Group 1: Initiative Overview - The "Police-Insurance Link: Safe Summer" initiative focuses on addressing key challenges in traffic safety during the summer months [1]. - The initiative aims to inject financial strength and insurance momentum into road safety in Liaocheng [1]. Group 2: Achievements and Actions - From January to July, the company managed 315 road rescue cases and disbursed 17.81 million yuan in rescue funds, effectively safeguarding the health and safety of accident victims [3]. - The company is responding to directives from the Shandong Provincial Public Security Department and the Shandong Financial Regulatory Bureau to enhance police-insurance cooperation in identifying and rectifying traffic safety hazards [3]. Group 3: Future Plans - The two organizations plan to strengthen safety governance for hazardous materials transport and collaborate on traffic safety hazard rectification [5]. - Future efforts will focus on optimizing communication and coordination mechanisms, enhancing the management service capabilities of the traffic accident rescue fund, and transitioning from post-incident response to proactive prevention [5]. - The initiative will also emphasize the integration of traffic safety hazard inspections with the management of the rescue fund to improve public awareness and the efficiency of fund utilization [5].
惠州保险业举办无偿献血暨警保联动线下集中宣传活动
Nan Fang Du Shi Bao· 2025-07-08 22:24
Group 1 - The event organized by Huizhou Insurance Association on the 13th "7.8 National Insurance Publicity Day" included a blood donation campaign and offline publicity activities, emphasizing the theme "Love and Responsibility: Insurance Makes Life Better" [1] - The event was attended by key officials from Huizhou Financial Regulatory Bureau, Huizhou Public Security Bureau, and various insurance institutions, with around 400 participants [1][3] - A total of 24 insurance companies participated in the blood donation event, resulting in 37,000 milliliters of blood collected on the day, contributing to a cumulative total of 623,800 milliliters over ten years [3] Group 2 - The event featured traffic safety education initiatives, including a simulated drunk driving experience and various risk awareness campaigns related to insurance fraud [5] - Huizhou insurance industry has provided risk protection amounting to 14.69 trillion yuan as of the end of May, with claims payments of 4.063 billion yuan from January to May, demonstrating responsiveness to natural disasters [7] - The Huizhou Financial Regulatory Bureau emphasized the importance of protecting consumer rights and enhancing service quality, while continuing collaboration with various departments to support public welfare and contribute to high-quality economic development [7]
德州国寿财险管好用好救助基金——救助+守护 救急有温度
Qi Lu Wan Bao· 2025-05-08 03:59
Core Viewpoint - The article highlights the effective management and operation of the traffic accident social rescue fund in Dezhou, Shandong Province, by China Life Property & Casualty Insurance, emphasizing its commitment to public safety and health through a comprehensive service mechanism [1][8]. Group 1: Fund Management and Operations - The rescue fund is managed under the principle of "rescue the urgent and safeguard the bottom line," ensuring effective use to protect public safety and health [1]. - A full-chain service mechanism has been established through "police-insurance linkage," which includes "rescue-rehabilitation-follow-up" services, achieving a warm and effective rescue experience [1][8]. - Since the end of 2023, the company has completed 437 rescue payment cases, amounting to 42.7 million yuan, ensuring public health and safety [8]. Group 2: Case Studies and Impact - In a specific case, the rescue fund provided 99,000 yuan for one injured party and 33,000 yuan for another, allowing timely medical treatment after a serious traffic accident [3]. - The company actively follows up with beneficiaries, offering support and legal assistance during their recovery process, demonstrating a commitment to ongoing care [5][7]. - The establishment of a professional recovery team has successfully retrieved 27.5 million yuan, ensuring the sustainable operation of the rescue fund [8].
南京人保财险:五一“心服务站”护航 警保联动再升级
Jiang Nan Shi Bao· 2025-05-07 06:47
Core Viewpoint - Nanjing People's Insurance Company is enhancing its traffic accident handling services through a collaboration with Nanjing Traffic Management Bureau, utilizing data sharing and technology to provide rapid claims processing during the May Day holiday period [1][5]. Group 1: Service Implementation - The company launched an upgraded "police-insurance linkage" service during the May Day holiday, integrating drone inspections, online responsibility determination, and insurance claims processing for traffic accidents [1][5]. - Four "Heart Service Stations" were established at major traffic hubs in Nanjing, offering quick claims services for minor accidents, free vehicle inspections, and emergency supplies to travelers [3]. Group 2: Technology Utilization - The Nanjing Traffic Management Bureau effectively managed holiday traffic congestion by employing drones for low-altitude inspections, allowing for timely identification and documentation of accident scenes [5]. - The video quick processing center responded swiftly to accident responsibility determination and guided involved parties through online claims processing, ensuring a seamless connection between traffic management and insurance claims [5]. Group 3: Commitment to Service - Nanjing People's Insurance Company emphasizes its commitment to corporate responsibility by enhancing its comprehensive handling capabilities for road traffic accidents, ensuring safety for customers during the holiday [5].