餐饮业供给侧改革
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外卖下半场:餐饮商家的新牌局
Di Yi Cai Jing Zi Xun· 2025-08-12 05:33
Core Insights - The restaurant industry is experiencing a resurgence due to a renewed competition in the food delivery market, driven by major platforms like JD.com, Taobao, and Meituan increasing subsidies and enhancing their services [1][6][12] - This competition is not merely a zero-sum game but is expanding the market by activating new consumer segments and increasing overall demand [15][24] Industry Overview - The restaurant sector has faced significant challenges over the past two years, including a decline in customer spending and rising costs, leading to a growth bottleneck [6][19] - The entry of JD.com into the local lifestyle market and the upgrade of Taobao's "hourly delivery" to "Taobao Flash Purchase" have disrupted the existing market dynamics [1][12] Competitive Landscape - The competition among the three major platforms has intensified, focusing on user subsidies, merchant support, and fulfillment efficiency, leading to a surge in daily order volumes [1][7] - The new competition has allowed restaurants to regain market choice and operational power, breaking the previous single-channel ecosystem [12][14] Impact on Restaurants - Established brands like Jinbaiwan and Hehegu have reported significant increases in order volumes due to the subsidies, with Jinbaiwan's daily orders rising from 1,800 to over 3,500 [8][10] - New brands like Yixin Rice Ball have also benefited, with their order volumes increasing significantly, demonstrating the effectiveness of the subsidy-driven growth [8][21] Consumer Behavior - The influx of subsidies has attracted new customers, particularly among younger demographics, indicating a shift in consumer behavior and preferences [15][24] - The platforms' strategies have lowered barriers for new consumers, expanding the potential customer base beyond traditional users [15][16] Long-term Strategy - Restaurants are viewing the current subsidies as strategic investments for long-term brand exposure rather than short-term price cuts [10][20] - The focus is shifting towards optimizing internal operations and enhancing customer experience to convert new users into loyal customers [21][22] Future Outlook - The competition is expected to drive a supply-side reform in the restaurant industry, pushing businesses to adapt and innovate in response to changing market dynamics [24][25] - The emphasis on multi-platform strategies is likely to continue, fostering a more transparent and competitive market environment that benefits both consumers and merchants [12][14]
外卖下半场:餐饮商家的新牌局
第一财经· 2025-08-12 05:23
Core Viewpoint - The recent resurgence of the food delivery market, driven by intense competition among major platforms like JD, Taobao, and Meituan, is reshaping the industry landscape and providing both opportunities and challenges for restaurant businesses [1][6][27]. Group 1: Market Dynamics - The food industry has recently emerged from a challenging period, with many businesses facing growth bottlenecks due to a prolonged "winter" marked by rising costs and declining consumer demand [7][8]. - The competition among platforms has reignited consumer demand, leading to a significant increase in order volumes, with some businesses reporting over 100% growth in orders within a month [8][9]. - The entry of JD into the local life sector and the upgrade of Taobao's "hourly delivery" to "Taobao Flash Purchase" have intensified the competition, resulting in aggressive subsidy strategies from all major players [1][12]. Group 2: Business Impact - Established brands like Jinbaiwan and Hehegu have experienced a notable increase in their delivery order volumes, with Jinbaiwan reporting a 90% growth in daily orders after joining Taobao Flash Purchase [9][10]. - New brands such as Yixin Rice Ball have leveraged the subsidy-driven demand to accelerate their market penetration, with some new stores achieving order volumes of 7,000 in their first month [10][11]. - The influx of orders has prompted businesses to optimize their operations, with many adopting more efficient management practices and enhancing their supply chain strategies to handle increased demand [23][24]. Group 3: Strategic Shifts - The current competitive landscape has forced restaurant operators to rethink their approach to delivery, recognizing it as a critical revenue stream rather than a supplementary service [21][22]. - Businesses are increasingly viewing subsidies as strategic investments for long-term brand exposure and customer acquisition, rather than just short-term financial incentives [11][25]. - The multi-platform competition has restored market choice and bargaining power to restaurant operators, allowing them to negotiate better terms and optimize their participation in promotional activities [14][17]. Group 4: Consumer Engagement - The competition has not only activated existing consumer demand but has also expanded the market by attracting new customer segments, particularly younger consumers [18][19]. - Research indicates that promotional activities on platforms like Taobao Flash Purchase have significantly boosted not only food delivery but also retail consumption, demonstrating the broader impact of these initiatives [18][19]. - The evolving consumer landscape necessitates that businesses focus on enhancing customer experience and product quality to convert new customers into loyal patrons [11][24]. Group 5: Future Outlook - The ongoing competition is seen as a catalyst for supply-side reforms in the restaurant industry, pushing businesses towards digital transformation and operational efficiency [25][26]. - Companies are encouraged to build healthier relationships with delivery platforms, ensuring that their operational capabilities align with promotional strategies to avoid potential pitfalls [25]. - The ultimate success in this evolving market will depend on the ability of businesses to adapt, innovate, and maintain a long-term perspective amidst the rapid changes in consumer behavior and market dynamics [28][29].