高铁宠物托运
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12306购票页面出现“宠”字,咋回事?
新华网财经· 2025-11-02 09:09
截至10月31日,累计托运宠物4757单,铁路12306购票托运服务也作出相应升级。 | 复兴 央视 | | | | | --- | --- | --- | --- | | 00.20 | G1591(宠 | 13:51 | ¥547.5起 | | 始 北京西 | 5小时25分▼ | 过西安北 | | | 二等 有票 | 一等候补 9 | 商务 候补 3 元座 有票 | | | 复兴号 △智能动车 | | | | | 08:44 | G261 兑 宠 | 14:22 | ¥587起 | | 始 天津西 | 5小时38分▼ 终上海虹桥 | | | | 二等 有票 | 等 有票 | 商务 4张 | 无座 有票 | 服务升级 近日,有细心的网友发现,在铁路12306官方购票页面的部分车次信息旁,出现了带有 "宠" 字的绿色方框标识。铁路12306客服中心的工 作人员称, "宠" 字代表的是这列车可以办理宠物托运服务。 目前已经有50趟列车标记了"宠"字。 从宠物托运的热门线路来看,集中 在北京往返上海、杭州、南京和深圳往返长沙等方向。 宠物可无人陪护单独托运 列车托运宠物的服务,在今年4月刚推出时,只有京沪线上的五 ...
部分车票带“宠”字 宠物托运服务上新了
Yang Shi Xin Wen· 2025-11-01 05:49
Core Insights - The introduction of a pet transportation service by the railway system has gained significant traction, with 50 train services now offering this option, reflecting a strong demand for pet travel solutions [1][3]. Service Expansion - Initially launched in April, the pet transportation service started with only 10 train services on the Beijing-Shanghai line, but has rapidly expanded to 50 services across various routes within six months [3]. - As of October 31, a total of 4,757 pet transportation requests have been processed, indicating robust demand for this service [3]. Booking Process - The booking system has been enhanced to include a "pet" label next to eligible train services on the ticket purchasing page, allowing travelers to easily identify and book pet transportation [5]. - After successfully purchasing a ticket, travelers can access the "pet transportation" option, where they can check availability and submit necessary pet information for transportation [5]. New Service Features - The service now includes the option for pets to be transported without their owners, known as "single flight" transportation, which can be arranged through a dedicated customer service hotline [5]. - Travelers must book the pet transportation 2-5 days in advance by calling the customer service number [5]. Operational Details - Currently, 40 high-speed train stations across the country are equipped to handle pet transportation services, facilitating easier access for travelers [6]. - The process for pet owners includes arriving at the station 2-6 hours before departure to complete the necessary paperwork and ensure compliance with health regulations [8].
福建首次开展高铁宠物托运服务
Zhong Guo Xin Wen Wang· 2025-10-15 09:03
Core Points - The China Railway Nanchang Group has expanded its high-speed rail pet transportation service to include Fuzhou and Xiamen North stations, bringing the total number of trial stations to 40 and the number of train services to 52 [1][2] - The pet transportation service allows for the transport of healthy, domesticated pets weighing no more than 15 kg and with a shoulder height not exceeding 40 cm [1] - The service utilizes specially designed pet transport boxes with features such as air circulation, oxygen monitoring, and noise reduction to ensure the safety and comfort of the pets during transit [1] Summary by Category Service Expansion - The high-speed rail pet transportation service has been expanded to Fuzhou and Xiamen North stations, increasing the number of trial stations to 40 and the number of train services to 52 [1][2] Booking and Regulations - Passengers can now book pet transportation tickets online with a notice period reduced from "2 days or more" to "1 day or more" prior to travel [2] - Pets must be transported in designated boxes, which are kept separate from passenger areas, ensuring a safe environment during the journey [1] Safety and Monitoring - The transportation service includes dedicated personnel to monitor the pets, with checks occurring at intervals of no more than 2 hours, ensuring the pets' well-being throughout the journey [1]
福建首次开展高铁宠物托运服务 新增福州站、厦门北站托运试点
Zhong Guo Xin Wen Wang· 2025-10-15 03:35
Core Viewpoint - The railway department is expanding the high-speed rail pet transportation service to better meet the needs of travelers with pets, starting from October 15, 2025, with new pilot stations in Fuzhou and Xiamen North [1] Group 1: Service Expansion - The number of pilot stations for high-speed rail pet transportation will increase to 40, with 52 train services available for pet transportation [1] - The specific train service for pet transportation from Xiamen North and Fuzhou stations is G412, which connects to cities like Hangzhou and Shanghai [1] Group 2: Service Features - Pets eligible for transportation must be family-raised, healthy, weigh no more than 15 kg, and have a shoulder height of no more than 40 cm [1] - The service is organized by China Railway Express Co., Ltd., following the "same departure and arrival for humans and pets" rule, with measures for "isolated transport, separation of humans and pets, and dedicated supervision" [1] Group 3: Service Optimization - The online reservation time has been optimized from "2 days in advance" to "1 day in advance" for travelers who have purchased tickets for the same train [3] - The number of pets that can be transported per ticket holder has increased from 1 to 2, accommodating families with multiple pets [3] - The 12306 App has added a "pet" identifier for train services and a direct entry for booking pet transportation [3] - Non-ticket holders can also arrange pet transportation if there is available capacity, requiring a reservation 2-5 days in advance [3] Group 4: Booking and Collection Process - Travelers can use the 12306 app to check train services and book pet transportation in advance [4] - Required documents for pet transportation include a valid ID and an animal quarantine certificate [4] - Upon arrival at the destination station, travelers will receive notifications via SMS or phone to collect their pets [4]
人宠同时出发、同时到达!暑运高铁宠物托运服务预订火热
Sou Hu Cai Jing· 2025-08-05 07:49
Core Insights - The trend of traveling with pets has gained popularity during the summer travel season, with an increase in high-speed rail pet transportation services across the country [1][2] - The service includes specialized fast transport cabinets on trains, equipped with monitoring systems to ensure pet safety and comfort [1] - The pricing for pet transportation varies based on distance, ranging from 360 to 860 yuan [1] Group 1 - The high-speed rail pet transportation service has expanded to 25 stations and 38 train sets across eight major routes, including Beijing-Shanghai and Beijing-Guangzhou [2] - As of July 28, there have been 858 pet transportation orders nationwide, reflecting a 230% month-on-month increase [2] - Popular routes for pet transportation include Beijing to Shanghai, Beijing to Hangzhou, Shanghai to Nanjing, and Chengdu to Xi'an [2] Group 2 - Measures are being taken to enhance the quality of pet transportation services, including increased disinfection and cleaning of transport cabinets and pet boxes during the hot summer months [1] - Each train has dedicated personnel for pet supervision, conducting checks every two hours to ensure the well-being of the pets [1]
“毛孩子”们上高铁
Jing Ji Ri Bao· 2025-04-11 22:44
Core Viewpoint - The introduction of pet transportation services on the Beijing-Shanghai high-speed railway marks a significant improvement for pet owners, allowing them to travel with their pets more conveniently and safely [1][2]. Group 1: Service Launch - The pet transportation service began trial operation on April 10, with passengers expressing excitement about the new option for traveling with pets [1]. - Passengers like Cui Na and Tang Yalong shared their positive experiences, highlighting the convenience of the service compared to previous travel methods [1][2]. Group 2: Transportation Features - The high-speed railway's pet transport boxes are equipped with an air circulation system, oxygen monitoring, temperature and humidity control, noise reduction, and odor elimination features [2]. - Each pet is placed in a separate, well-ventilated compartment, ensuring their comfort and safety during the journey [2]. Group 3: Safety and Monitoring - Trained staff are assigned to monitor the pets throughout the journey, utilizing a monitoring system to check on their well-being [2]. - An alarm system alerts staff to any abnormalities in the pets' conditions, ensuring prompt attention if needed [2]. Group 4: Customer Experience - Upon arrival at the destination, pet owners receive notifications to pick up their pets, ensuring a smooth transition after the journey [3]. - Pet owners reported their pets arrived safely and in good spirits, enhancing the overall travel experience [3].