Loyalty programs
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Bilt Rewards partners with Rakuten to bring points for online shopping
New York Post· 2025-11-06 14:05
Bilt, a loyalty program that offers perks on rent payments, has launched a partnership with Rakuten that allows members to earn points for shopping online across thousands of retailers.Bilt, a New York-based startup that operates as a payment processor, rewards customers with points for paying their rent on time, purchasing a home and, soon, paying their mortgage. These points can be spent on travel — with more than 100 major airline and hotel partners — fitness classes, local neighborhood restaurants and e ...
Booking Holdings Q3 Earnings Beat Estimates, Revenues Rise Y/Y
ZACKS· 2025-10-30 17:41
Core Insights - Booking Holdings (BKNG) reported Q3 2025 earnings of $99.5 per share, exceeding Zacks Consensus Estimate by 3.6% and reflecting an 18.6% year-over-year increase [1] - Revenues reached $9.01 billion, surpassing Zacks Consensus Estimate by 3.12%, marking a 12.7% year-over-year growth and approximately 8% on a constant currency basis [1] - The growth in revenues exceeded the high end of company guidance by 4 percentage points, aligning with strong performance in gross bookings [1] Revenue Breakdown - Revenues as a percentage of gross bookings were 18.1%, down about 30 basis points year over year, mainly due to a higher mix of flight bookings and increased merchandising contra-revenues [2] - Merchant revenues were $6.13 billion (68.1% of total revenues), up 23.3% year over year, while agency revenues were $2.57 billion (28.5% of total revenues), down 6.7% year over year [4] - Advertising & Other revenues were $308 million (3.4% of total revenues), reflecting a 14.5% year-over-year increase [4] Growth Drivers - BKNG's growth was supported by its Connected Trip vision, enhanced loyalty programs, expanded AI-driven features, and increased direct bookings [3] - Room nights totaled 323 million, up 8.2% year over year, driven by robust demand across major regions, particularly in the United States [5] - Alternative accommodations listings rose to over 8.6 million, up about 10% year over year, with double-digit room night growth [6] Operating Results - Adjusted EBITDA increased 15% year over year to approximately $4.2 billion, exceeding the high end of guidance by 6 percentage points, with an adjusted EBITDA margin expanding 110 basis points to 47% [13] - Marketing expenses rose 8.8% year over year, with marketing expense as a percentage of gross bookings at 4.7%, slightly lower than the previous year [8][9] - Adjusted fixed operating expenses increased 10% year over year, influenced by higher cloud costs and personnel expenses rising by 9% [12] Financial Position - As of September 30, 2025, cash and investments totaled $17.2 billion, down from $18.2 billion, primarily due to a reduction in Deferred Merchant Bookings [14] - Total debt decreased to $17 billion from $18.47 billion [14] - Free cash flow was reported at $1.4 billion, compared to $3.1 billion in the previous quarter [14] Future Guidance - For Q4 2025, room night growth is expected between 4% and 6%, with gross bookings projected to grow 11-13% [15] - Full year 2025 anticipates room night growth of around 7%, with revenue growth of approximately 12% and adjusted EBITDA rising between 17% and 18% [16]
Canadian Tire, Tim Hortons form loyalty program partnership
MoneySense· 2025-09-16 05:32
Core Insights - The partnership between Canadian Tire and Tim Hortons aims to enhance customer value through a collaborative loyalty program [2][4] - The Triangle Rewards program has nearly 12 million members and is part of Canadian Tire's True North initiative, which involves a $2 billion investment over four years [4] - The partnership is seen as a strategic evolution of loyalty programs, moving from transactional to more integrated customer engagement [5] Group 1: Partnership Details - Specific offers and eligible purchases related to the partnership will be disclosed closer to the launch date [1] - The partnership expands the Triangle Rewards program beyond Canadian Tire's brands, including SportChek and Petro-Canada [3] Group 2: Market Context - The loyalty program landscape is becoming increasingly competitive, with Canadian Tire and Tim Hortons seeking to capture market share in a crowded rewards space [4][6] - Experts suggest that the partnership may be more about gaining incremental market share rather than enhancing customer satisfaction [6] Group 3: Consumer Insights and Data Utilization - Loyalty programs provide businesses with valuable consumer data, allowing them to tailor offerings and maximize profits [8][9] - Partnerships between loyalty programs enhance data collection, enabling companies to better understand customer preferences and behaviors [9]
The World’s Best Airline Rewards Programs—2025 Report
Forbes· 2025-09-10 09:00
Core Insights - Point.me's 2025 report ranks the best airline miles programs globally, focusing on maximizing value for travelers [1][4] - The report evaluates 59 airline loyalty programs across eight categories, including redemption rates and customer service [2] Ranking Overview - Air France-KLM's Flying Blue is ranked as the best airline rewards program for the second consecutive year, noted for its competitive redemption rates and extensive transfer partners [6] - American Airlines AAdvantage made a significant leap from sixth to second place due to new partnerships with Citi ThankYou Rewards, enhancing point transfer options [7][8] - Alaska Airlines ranks third, recognized for its strong award availability and international partnerships [9] Regional Highlights - In North America, American AAdvantage leads, followed by Alaska Airlines and United MileagePlus, with JetBlue TrueBlue noted for innovative partnerships [11] - Flying Blue tops the rankings in Europe, while Avianca LifeMiles remains strong in Latin America despite slight pricing changes [12] Key Trends - Earning miles is increasingly driven by credit card spending and partnerships rather than just flying, emphasizing the importance of accessibility [13][14] - Flexibility in cancellation policies and award holding options is becoming a critical differentiator among loyalty programs [15] - Partnerships with credit card issuers and other airlines are essential for enhancing loyalty program value and member engagement [17]
Why Delta and United are pulling away from the airline pack
CNBC· 2025-07-18 14:55
Core Insights - Delta Air Lines and United Airlines dominate the U.S. airline industry, accounting for over 86% of profits among the seven largest airlines last year, despite overall airline margins being less than 4% [2][3] - Both airlines are expected to perform better than competitors due to their strong networks and focus on premium travel, with analysts noting a clear distinction between brand loyalty towards Delta and United versus other carriers [3][4] - The airline industry is facing challenges with falling airfare and weaker domestic travel demand, leading to a 3.5% drop in airfare in June compared to the previous year, despite overall inflation rising [6][10] Financial Performance - United Airlines reported a 7% drop in domestic revenue per available seat mile in the second quarter, while Delta's domestic revenue decreased by 5% [10][11] - Delta's revenue from its American Express partnership rose by 10% to $2 billion in the second quarter, indicating strength in premium-class revenue, which was up 5% [12][11] Strategic Initiatives - Airlines are exploring new revenue streams, with Southwest Airlines introducing checked bag fees and plans for assigned seating, while Delta is testing segmentation in premium cabins [13][14][15] - United Airlines is focusing on expanding its premium-economy cabin, which is generating good returns, and is revamping its Polaris class for long-haul flights [17][18] Market Dynamics - The competitive landscape is intensifying, with Delta and United both trimming their 2025 outlooks while emphasizing international travel and loyalty programs to boost revenues [9][10] - The industry is experiencing oversupply in certain markets, particularly in trans-Atlantic routes, as demand stabilizes post-pandemic [11][9]
Summer travel: How to save money on hotels
Yahoo Finance· 2025-06-14 20:00
Consumer Behavior & Preferences - 53% of Americans plan to pay for travel lodging this summer [1] - Travelers are laser-focused on value, not necessarily the cheapest stays [2] - Travelers choose hotels when traveling solo and private vacation homes (via Vrbo) when traveling with family or groups [3][4] Hotel Pricing & Value - Hotel prices in the US are slightly down this summer compared to last summer, with some popular destinations like San Francisco, Atlanta, and Austin, Texas, experiencing almost a 10% decrease [4] - Internationally, hotel prices are slightly up but generally lower than in the US [5] - Hotelscom's hotel price index uses "margarita math" (barometer) to correlate the cost of poolside cocktails with hotel room rates, indicating that Nashville offers the best value for poolside drinks, about $5 less than in LA [5][6] Loyalty Programs & Perks - Loyalty programs are key to saving, offering not only lower rates but also perks such as food and beverage credits ($250), wine upon check-in, and discounts on spa services (e.g., 20% off at the Godfrey Hotel in Chicago) [7][8] - Hotelscom's loyalty currency, "one key cash," can be used for immediate or future luxury hotel stays [9]
Shake Shack jumps into loyalty game with $1 sodas amid economic uncertainty
Fox Business· 2025-05-28 20:42
Group 1 - Shake Shack is entering the loyalty program space to boost business amid economic uncertainty, offering $1 soft drinks for app or website orders [1] - Starting in June, customers who order a burger or BBQ sandwich at least twice within a specific period will be eligible for discounts [2] - The company plans to launch a more extensive loyalty platform later this year, following the trend set by competitors [3] Group 2 - Loyalty programs are increasingly popular in the fast-food industry as a strategy to encourage repeat business, especially during inflationary periods [5] - The U.S. economy is under pressure, with consumer confidence declining and major chains warning of a slowdown in dining out due to inflation [6] - Nearly 80% of Americans now view fast food as a luxury due to high prices [8] Group 3 - Shake Shack aims to expand its footprint, raising its target for company-operated restaurants in the U.S. to at least 1,500, representing a nearly 356% increase from current operations [9] - The company plans to open about 45 company-operated locations and 35-40 licensed locations by 2025 [10]
AMC stock skyrockets 25%; Time to buy?
Finbold· 2025-05-27 16:06
Core Viewpoint - AMC Entertainment's stock has surged over 20% due to strong performance during the Memorial Day holiday weekend, marking a significant rebound in share price despite a slight year-to-date decline [1][3]. Group 1: Stock Performance - AMC shares increased by 24.65%, trading at $4.02, with a 37% gain over the past week and a 47% increase in the last month [1][3]. - Despite the recent rally, AMC remains down 0.12% year-to-date [1]. Group 2: Revenue and Attendance - The holiday period from Thursday to Monday generated AMC's third-highest revenue total for any five-day span in over a decade, with over seven million moviegoers attending [3][4]. - The weekend also saw record food and beverage sales, marking the biggest five-day period in the 2020s and the second-highest in the company's history [4]. Group 3: Strategic Initiatives - AMC is focusing on premium theater formats, luxury seating, and enhanced loyalty programs to combat declining attendance [4]. - The GO Plan aims to improve guest experiences, while upcoming expansions, including IMAX with Laser and 200 new XL screens by 2026, are intended to strengthen its premium positioning [5]. Group 4: Analyst Sentiment - Wall Street analysts remain cautious despite the stock's rally, with a consensus 12-month average price target of $2.83, indicating nearly 30% downside from current levels [6][9]. - The stock currently holds a "Hold" rating, with no buy ratings issued, reflecting skepticism about the sustainability of the recent surge [6][9].