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五星级酒店的“金字招牌”,被一双拖鞋砸了?
Core Viewpoint - A recent incident involving a Marriott hotel in Changzhou, Jiangsu, has raised concerns about hygiene standards in high-end hotels, as a guest discovered used slippers with hair and pilling, leading to public outrage and an investigation by local health authorities [1][3][4]. Group 1: Incident Details - The hotel charges an average room rate exceeding 700 RMB per day, yet the slippers provided were found to be unsanitary, prompting the guest to question their cleanliness [3]. - The hotel staff claimed that slippers are cleaned and reused, which was not clearly communicated to guests, violating hygiene regulations that require proper cleaning and disinfection of reusable items [3][11]. - Following the incident, the hotel admitted that slippers are reused 2-3 times for environmental reasons, which has sparked a debate about the balance between cost-saving and hygiene [4][11]. Group 2: Public Reaction - Online discussions revealed a divide among netizens, with some viewing the incident as an industry norm while others criticized the hotel for prioritizing cost over cleanliness [4]. - Complaints against Marriott have been accumulating, with over 1,000 grievances reported on consumer platforms, highlighting issues such as hygiene standards and customer service [8]. Group 3: Company Background and Performance - Marriott International, a leading hotel group with 1.667 million rooms, has faced challenges in the Chinese market, which is its second-largest market globally [10][11]. - In Q2 2025, Marriott's global hotel revenue grew by 5% to $6.74 billion, but its performance in Greater China showed a decline, with RevPAR down 0.5% and ADR down 0.9% [12][14]. - The company is also planning to lay off 833 employees in early 2025, indicating ongoing operational challenges [14].
国家公园法将施行;五年来高排放车辆淘汰近两千万辆丨碳中和周报
Group 1: National Park Law Implementation - The first National Park Law in China will take effect on January 1, 2026, aiming to protect representative natural ecosystems and promote sustainable use of natural resources [2] - The law establishes a legal framework for a national park system, emphasizing strict protection and integrated management of natural resources [2] - It encourages public participation in conservation efforts and aims to foster awareness of ecological protection among the public [2] Group 2: High-Emission Vehicle Elimination - The Ministry of Ecology and Environment announced that nearly 20 million high-emission vehicles will be eliminated during the 14th Five-Year Plan period [3][4] - Significant reductions in PM2.5 concentrations are targeted, with expected decreases of 18%, 10%, and 20% in key regions by 2024 compared to 2020 levels [3] - The campaign includes comprehensive measures such as coal management and pollution source tracking, achieving notable progress in water and soil protection [4] Group 3: Carbon Market Development - As of September 18, 2025, China's carbon market has seen a cumulative transaction volume of 714 million tons and a total transaction value of approximately 49.96 billion yuan [5][6] - The establishment of a regulatory framework for carbon trading is underway, supporting China's climate change initiatives [5] - The carbon market is recognized as a key mechanism for achieving carbon peak and carbon neutrality goals [6] Group 4: Climate Change and Industry Restructuring - The year 2024 is projected to be the first year to exceed the 1.5°C temperature threshold set by the Paris Agreement, indicating a concerning trend in global warming [7][8] - Experts emphasize the need for intensified emission reduction efforts to meet climate targets and ensure sustainable development [7][8] Group 5: Renewable Energy Consumption in Inner Mongolia - Inner Mongolia has issued a notification to optimize the mechanism for renewable energy consumption, focusing on both mandatory and voluntary consumption [9] - The initiative aims to enhance green electricity consumption and promote the integration of renewable energy with industry [9] Group 6: Low-Carbon Initiatives and Events - The "Low-Carbon China Tour" and Climate Action Week series of events were launched to showcase China's efforts in energy transition and public engagement [10][11] - The events highlight the role of enterprises like Southern Power Grid in promoting green development and their participation in international climate discussions [10][11] Group 7: Clean Energy Expo in Shandong - The 2025 Shandong Clean Energy Industry Expo was held to facilitate innovation and collaboration in the clean energy sector [13][14] - The event aims to strengthen partnerships between enterprises and research institutions to support the region's energy transition [13][14] Group 8: Sustainable Strategy by Yinyu Water Zhongtian - Yinyu Water Zhongtian has set a net-zero target for 2040 and aims to achieve various sustainability goals by 2030 [15][16] - The strategy includes low-carbon construction, climate risk adaptation, and waste management initiatives to promote a circular economy [15][16]
重塑酒店消费图景,“国货联号”喊出本土崛起最强音
Sou Hu Cai Jing· 2025-09-22 11:50
Core Insights - The rise of domestic brands in China's consumer market is a significant trend, with local brands achieving remarkable success and market penetration [2][3][4] - The hospitality industry is undergoing a transformation, challenging the long-standing dominance of international hotel brands and redefining high-end standards [6][7][9] Domestic Brand Success - Anker's power banks and other local brands have shown impressive growth, with Anker achieving a 66.96% revenue increase in Europe and Suida River Coffee topping sales charts on Tmall [2] - During the "618" shopping festival, 70% of the top 100 brands on JD.com were domestic, with a 270% year-on-year increase in searches for products featuring intangible cultural heritage [2] Hospitality Industry Transformation - The traditional perception of high-end hotels being synonymous with international brands is fading, as local hotel groups like Jin Jiang, Huazhu, and Shoulv expand rapidly [6][10] - The average room rates and occupancy rates of five-star hotels in China have shown a downward trend, contrasting with the growth of local hotel brands [6] Local Hotel Brand Innovations - Local hotel brands are innovating by integrating cultural experiences into their offerings, challenging the conventional high-end hotel model [9][10][26] - Jin Jiang's new "National Goods Alliance" concept aims to create a brand cluster that emphasizes Chinese culture and digital operations, positioning itself against international hotel brands [9][10] Market Positioning and Strategy - Jin Jiang Group holds a significant market share, with 60.48% of the top 10 hotel groups in China, indicating a shift from scale expansion to value output [10][25] - The "National Goods Alliance" reflects a collective effort to enhance cultural confidence and redefine quality in the hospitality sector [10][29] Consumer Preferences and Feedback - Consumer feedback on platforms like Ctrip and Meituan highlights the appeal of local hotel brands, emphasizing cultural atmosphere, attentive service, and high cost-performance ratios [30][34] - The "National Goods Alliance" is gaining recognition not only among domestic travelers but also among international visitors, enhancing its brand image globally [30][34] Future Outlook - The "National Goods Alliance" aims to transition from a local benchmark to a global brand by focusing on product innovation, service quality, and cultural output [39] - The collaboration with Malaysian hotel management groups signifies a strategic move to explore international markets while maintaining quality and cultural relevance [35][36]
万豪回应“拖鞋循环使用”:无统一标准,卫监所介入
Xin Lang Cai Jing· 2025-09-22 10:35
Core Viewpoint - The recent controversy surrounding the reuse of disposable slippers at the Changzhou Marriott Hotel raises significant hygiene concerns, prompting investigations by health authorities and highlighting potential management issues within the hotel chain [2][3][5]. Financial Performance - In the second quarter of 2025, Marriott International reported total revenue of approximately $6.744 billion, a year-on-year increase of 4.73%, while net profit was about $763 million, reflecting a decrease of 1.17% compared to the previous year [2][8]. - The average daily rate (ADR) for hotels in the Greater China region was $110.29, a decline of 0.9% year-on-year, contrasting with a global ADR of $188.25, which increased by 1.9% [9][10]. - The revenue per available room (RevPAR) in the Greater China region experienced a year-on-year decline of 0.5%, indicating performance pressures in this market [2][11]. Operational Standards - The Changzhou Marriott Hotel, which opened in 2015 and has 263 rooms, is classified as a five-diamond luxury hotel, yet it has received negative reviews regarding cleanliness and service quality [6][8]. - The hotel staff claimed that slippers are not single-use but are cleaned and disinfected after each guest, although this practice has been questioned due to reported hygiene issues [5][8]. Market Context - The overall occupancy rate for Marriott's global hotels was 72.2%, a decrease of 0.3 percentage points year-on-year, reflecting broader challenges in the hospitality sector [8][11]. - The performance of Marriott in the Greater China region appears to be under pressure, with declining RevPAR and ADR figures, which may be indicative of a need for cost reduction and efficiency improvements [11].
万豪回应“拖鞋循环使用”:无统一标准,卫监所介入
新浪财经· 2025-09-22 09:54
Core Viewpoint - The recent controversy surrounding the reuse of disposable slippers at the Changzhou Marriott Hotel raises significant hygiene concerns, reflecting broader operational challenges within the Marriott brand in the Greater China region [2][4][14]. Financial Performance - In Q2 2025, Marriott reported total revenue of approximately $6.744 billion, a year-on-year increase of 4.73%, while net profit was about $763 million, a decrease of 1.17% [3][11]. - The average daily room rate (ADR) in the Greater China region decreased by 0.9% to $110.29, while the global ADR increased by 1.9% to $188.25 [12]. - The revenue per available room (RevPAR) in the Greater China region saw a decline of 0.5%, indicating performance pressure in this key market [12][13]. Operational Issues - The Changzhou Marriott Hotel has been accused of reusing slippers, which the hotel staff initially confirmed, stating that slippers are typically used two to three times and undergo cleaning and disinfection [7][10]. - The local health authorities have intervened, emphasizing that if slippers are labeled as disposable, their reuse is prohibited, highlighting potential regulatory compliance issues [7][10]. - Customer reviews indicate dissatisfaction with cleanliness and service quality, suggesting that the hotel may not meet the standards expected of a five-star establishment [10][14]. Market Context - The performance decline in the Greater China region is part of a broader trend, with Marriott's RevPAR in this area dropping by 2.3% in 2024, indicating ongoing challenges in maintaining profitability [13][14]. - Comparatively, other international markets such as the Middle East and Africa have shown significant RevPAR growth, suggesting that Marriott's issues may be more pronounced in the Greater China market [12].
万豪酒店承认拖鞋循环多次使用,卫监所介入调查
第一财经· 2025-09-22 09:46
本文字数:1098,阅读时长大约2分钟 来源 | 上游新闻、正在新闻、界面新闻等 据上游新闻,近日有网友发帖反映,江苏常州一家万豪酒店提供的白色拖鞋明显起球,鞋内还有毛发,质疑这些拖鞋被重复使用。住客向服务员提出异 议后,对方送过来一双崭新的拖鞋。 21日,记者采访的涉事酒店相关负责人承认,出于环保考量,该酒店拖鞋经消毒清洗后会循环使用2-3次。同日,常州市卫生监督所介入调查,表示要 先判定酒店拖鞋是否为一次性用品。"如果是一次性拖鞋,确实禁止重复使用。如非一次性拖鞋,也须严格遵循清洗、消毒再使用的规范。" 针对万豪酒店未标注、未告知的情况,卫生监督所表示将进行现场查验,并通过酒店内部记录、拖鞋标签及相关单据,核实该酒店的拖鞋是否是一次性 拖鞋。 2025.09. 22 爱企查App显示,万豪酒店关联公司上海姜根酒店管理有限公司成立于2005年8月,法定代表人为马雷,注册资本30万美元,经营范围包括餐饮服务、 住宿服务、食品销售、酒类经营等。股东信息显示,该公司由LUXURY HOTELS INTERNATIONAL OF HONG KONG LIMITED全资持股。分支机构 信息显示,该公司已设立3家分支机 ...
万豪酒店被曝拖鞋循环多次使用!最新回应
Shen Zhen Shang Bao· 2025-09-22 09:18
9月22日,#万豪酒店承认拖鞋循环多次使用#话题登上微博热搜榜。 据上游新闻报道,9月20日,有网友发帖反映,江苏常州一家万豪酒店提供的白色拖鞋明显起球,鞋内 还有毛发,质疑这些拖鞋被重复使用。9月21日,涉事酒店相关负责人承认,出于环保考量,该酒店拖 鞋经消毒清洗后会循环使用2到3次。同日,常州市卫生监督所介入调查,表示要先判定酒店拖鞋是否为 一次性用品。 常州万豪酒店预订界面显示,其房价在686元/晚至1180元/晚不等。 对此,有网友评论道,"五星级服务若连一次性客耗品的安全底线都守不住,还不如让客人自带拖鞋"。 也有网友表示,"并不排斥拖鞋循环使用,但酒店消毒清洗不到位令人失望。" 公开资料显示,万豪酒店是万豪国际集团旗下品牌。据该集团官网介绍,万豪国际集团由J.威拉德和爱 丽丝·马里奥特于1927年创立。其30多个业内优选品牌旗下近9500家酒店及度假酒店覆盖约144个国家和 地区。 业绩方面,数据显示,万豪国际集团2025年上半年实现收入130.1亿美元,同比增长4.76%;归母净利润 14.28亿美元,同比增长6.89%。 二级市场上,截至美东时间周五(北京时间9月20日)收盘,万豪国际涨1.7 ...
澳门2024年酒店业盈利81.1亿澳门元
智通财经网· 2025-09-20 13:26
经济型住宿场所方面,2024年收入及支出分别为1.7亿元及1.1亿元,较2023年分别上升57.0%及22.0%; 全年盈利为0.7亿元。 酒店业调查的范围包括于澳门领有准照以及在参考年有营运的酒店业场所,2024年有营运的场所共148 间,涉及104间酒店及44间经济型住宿场所。 酒店支出按年增加18.2%至351.5亿元,当中经营费用(171.0亿元)、员工支出(139.7亿元)与购货及佣金支 出(40.8亿元)分别上升20.4%、15.2%和20.1%。酒店全年盈利(未扣除折旧及利息支付)为80.4亿元。 智通财经APP获悉,9月19日,澳门统计暨普查局资料显示,2024年随着入境旅客持续上升,住客数目 及客房入住率进一步增长,带动酒店业(包括酒店及经济型住宿场所)收入按年上升13.6%至433.1亿元(澳 门元,下同);支出(不包括折旧及利息支付)亦增加18.2%至352.6亿元。酒店业于2024年录得81.1亿元盈 利(未扣除折旧及利息支付)。 按场所类别分析,2024年酒店收入同比上升13.5%至431.3亿元,当中客房租金(207.6亿元)及餐饮服务 (102.5亿元)收入分别增加12.5%及2 ...
尚客优海外版印尼雅加达SHANKEE酒店已开门营业
Bei Jing Shang Bao· 2025-09-19 16:08
今年暑期,尚客优U6s系列产品表现尤为亮眼,全国U6s门店暑期平均房价(ADR)达198.68元,较尚 客优全国大盘高出52.46元。从具体门店数据来看,尚客优青岛栈桥中山路步行街酒店平均入住率 (OCC)为98.61%,ADR达382.79元;尚客优大同高铁南站方特欢乐世界店OCC为98%,ADR达342.37 元,受到不少加盟商的青睐。 据介绍,尚客优当前正在加速扩张,截至2025年8月,其门店总数达3858家(含筹建),覆盖国内1541 个区县。 北京商报讯(记者 关子辰)9月19日,北京商报记者从尚美数智酒店集团获悉,尚客优海外版 SHANKEE酒店通过"中国供应链+本地化运营"模式,其在印尼雅加达首家门店也已开门营业。 ...
国庆涨价十倍被查,为何很多人反而“帮腔”酒店
第一财经· 2025-09-19 12:55
Core Viewpoint - The article discusses the investigation of a hotel in Jingdezhen, Jiangxi Province, which raised its prices from around 90 yuan to approximately 1000 yuan during the National Day holiday, highlighting public reactions and regulatory responses [3][4]. Summary by Sections Price Increase Incident - The hotel in question listed prices between 970 to 1059 yuan per room for the holiday, a significant increase from the usual 90 yuan [4]. - The hotel staff explained that the high price was not the final charge, as customers could adjust the price based on actual conditions upon check-in, with an estimated final price of around 500 to 600 yuan [4]. Regulatory Response - The local market supervision bureau announced an investigation into the hotel for allegedly violating the Price Law of the People's Republic of China [3][5]. - The Price Law allows for market-driven pricing for most goods and services, with only a few exceptions where government pricing is applicable [5]. Public Reaction - Many consumers expressed support for the hotel’s pricing strategy, arguing that as long as prices are clearly marked, there should be no issue with price increases during peak times [3][6]. - The public's mixed reactions indicate a disconnect between regulatory actions and consumer perceptions, with some feeling that the enforcement was excessive [7]. Legal Framework and Future Considerations - The Price Law outlines eight types of "unfair pricing behavior," but the specific violations by the hotel were not clearly identified in the regulatory announcement [6]. - The current Price Law, established in 1997, is seen as outdated, and a draft for its revision has been released for public feedback, aiming to clarify definitions and enforcement standards [7].