Core Viewpoint - The company is enhancing its services and operational efficiency in preparation for the upcoming Dragon Boat Festival holiday, focusing on improving passenger experience through optimized processes and training [1]. Group 1: Emergency Response and Training - The company has implemented a "Six Ones" safety improvement initiative, which includes safety education, self-inspection, and skills enhancement activities to foster a strong safety culture among employees [2]. - Various skill training sessions have been organized, covering personal checks, X-ray machine operation, and case studies of new prohibited items, aimed at improving employee competencies [2]. - Practical drills simulating adverse weather conditions and equipment failures have been conducted to strengthen frontline employees' emergency response capabilities [2]. Group 2: Streamlining Security Processes - In anticipation of increased passenger flow during the holiday, the company has analyzed demand and adjusted its security processes accordingly, including the establishment of dedicated guidance positions to enhance security check efficiency [3]. - The company has mobilized party members and team leaders to assist passengers at key locations within the airport, providing information and support to improve the overall travel experience [3]. Group 3: Enhancing Customer Service - The company has addressed common passenger inquiries regarding security regulations by creating short videos for its official Douyin account, facilitating smoother travel experiences [4]. - Continuous improvements in service quality are being made, including specialized training for employees to enhance service awareness and adherence to standards [4]. - The company has solidified popular service initiatives, such as kindness stickers and priority cards, to maintain high service standards [4].

Core Viewpoint - The Capital Airport Security Company is implementing five major measures to ensure safety and smooth travel for passengers during the upcoming May Day holiday peak at Daxing Airport [1] Group 1: Safety Awareness and Management - The company is holding mobilization meetings across departments to communicate safety requirements and measures, enhancing employees' awareness of responsibilities and risk prevention [2] - Management personnel are required to engage in "walk-around management" to oversee operations and ensure compliance with safety standards [2] Group 2: Skill Enhancement - The company is conducting specialized training to improve security inspection skills, focusing on key positions such as personal checks and equipment operation [3] - Employees with skill gaps are receiving targeted retraining, and the effectiveness of training is monitored through follow-up assessments [3] Group 3: Hazard Identification - The company adheres to a "zero tolerance" policy for safety hazards, conducting thorough inspections of critical areas to ensure no blind spots remain [4] - Identified hazards are promptly addressed, with corrective measures implemented to prevent recurrence [4] Group 4: Innovative Services - The company is introducing proactive measures to assist passengers, including pre-emptive communication about prohibited items through social media and on-site guidance [5] - This approach aims to shift passengers from a passive to an active role in compliance with security checks, improving overall order at inspection points [5] Group 5: Hardware Support - The company is performing comprehensive maintenance on security equipment to ensure operational efficiency and accuracy [6] - The layout of inspection areas is being optimized to facilitate smoother passenger flow and reduce waiting times [6] - Advanced technologies such as AI and CT imaging are being utilized to enhance the intelligence and efficiency of security inspections [6]