深受北京市民信任的12345热线，将进行智能升级，提升"接派办评"全流程能力，并完善智能语音交 互、手语视频等数智化应用，企业热线则将加强涉企服务协同联动，实现疑难复杂类企业办事诉求快速 响应。 近日，市政务服务和数据管理局牵头起草的《北京市全面深化"一网通办"推进政务服务数智化发展行动 计划（2026-2027年）（征求意见稿）》，在首都之窗面向社会公开征集意见。除了12345热线的智能升 级，依据征求意见稿，北京将推进政务服务从咨询到办结的全流程优化，提出了19项任务，推动本市政 务服务更智能高效，让企业和市民办事实现申请"一次提交"、结果"多端获取"。 19项计划全面深化"一网通办" 此次征求意见稿，聚焦政务服务全流程智能化、政策服务智能高效、"一网通办"数智应用场景和数智化 支撑保障等四个方面，共发布了19项计划，全面深化"一网通办"，推动北京政务服务进一步智能高效。 在推进政务服务全流程智能化方面，征求意见稿提出从咨询到办结要实现全流程优化，建立统一政务服 务知识中枢，出台知识治理规范，分批推出专业领域政务咨询智能体，升级智能问答。强化办事服务高 效便利，探索需求识别、服务规划、便捷办理的交互式办事 ...

Core Viewpoint - The 2025 World Humanoid Robot Games, held in China, showcased advanced technologies such as 5G-A and AI, with China Unicom as the exclusive communication service partner, enhancing the event's technological environment and promoting innovation in the robotics industry [1][9]. Group 1: Event Overview - The opening ceremony featured performances that highlighted the theme of human-machine integration, showcasing the capabilities of humanoid robots through synchronized coordination enabled by China Unicom's reliable network [1][3]. - The event aimed to present a unique blend of technology and art, demonstrating the potential of robotics in various applications [1][9]. Group 2: Technological Infrastructure - China Unicom upgraded its network to support "human + embodied intelligence coexistence," focusing on ultra-low latency requirements for humanoid robots, achieving millisecond-level response times [3][4]. - The company utilized its all-optical network to ensure high reliability and connectivity, crucial for the precise operation of robots during the event [3][4]. Group 3: AI and Data Capabilities - China Unicom has made significant advancements in AI infrastructure, achieving coverage in over 250 cities and developing a 400G intelligent network, facilitating over 3000 kilometers of lossless data transmission [6]. - The company has built a comprehensive AI ecosystem, including a large dataset of 400TB for model training and a multi-modal model family to support diverse applications [6][9]. Group 4: Interactive Experience - The event featured a 12,000 square meter venue equipped with a comprehensive all-optical network, showcasing various technological innovations, including a 5G-A venue acceleration package and integrated digital services [7][9]. - Interactive zones allowed attendees to experience high-speed and low-latency features of 5G-A and other technologies through engaging activities [7][9]. Group 5: Strategic Vision - China Unicom is implementing a fusion innovation strategy focused on integrating computing, networking, data, models, and applications to enhance its technological capabilities [9]. - The World Humanoid Robot Games served as a platform to demonstrate China's strengths in 5G-A, AI, and robotics, with a commitment to advancing a "human-machine coexistence" intelligent society [9].