值机服务
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东航厦门分公司携手厦门高崎机场走进厦门大学开展值机服务进校园+品牌推广活动
Zhong Guo Min Hang Wang· 2025-06-29 10:57
Core Viewpoint - Eastern Airlines Xiamen Branch collaborates with Xiamen Gaoqi Airport to extend airline services to campus, enhancing travel convenience for students and promoting its brand influence [1][7]. Group 1: Service Innovation - The event features a pre-check-in service where staff assist students with check-in, seat selection, and baggage handling, allowing students to complete check-in procedures on campus with valid identification [3]. - This initiative aims to alleviate the hassle of long queues at airports during peak times, providing a more efficient travel experience for students [3]. Group 2: Brand Promotion - During the brand promotion segment, Eastern Airlines introduces exclusive service products such as "Teacher Good," "Student Benefits," and "Referrer Program" to faculty and students [5]. - The airline encourages participants to register for the "Oriental Mileage" membership, offering bonus miles and ticket discounts upon joining [5][6]. Group 3: Market Strategy - This campus check-in service and brand promotion activity is a significant step for Eastern Airlines in deepening its presence in the campus market and expanding its young customer base [7]. - The company is committed to providing personalized and differentiated quality services to various customer groups, with plans to explore more innovative service models in the future [7].
护航“五一”出行 呼和浩特机场升级服务
Zhong Guo Min Hang Wang· 2025-04-30 08:47
Core Viewpoint - The Hohhot Airport is proactively enhancing its services in anticipation of the upcoming travel peak during the "May Day" holiday, aiming to provide a smoother and more considerate travel experience for passengers [1]. Group 1: Preparations for Peak Travel - Hohhot Airport has made comprehensive preparations to handle the surge in passenger flow, including dynamic allocation of check-in resources and real-time monitoring of queue situations to minimize waiting times [3]. - The airport has introduced a "last call" service for urgent passengers, where staff assist with check-in procedures to save valuable time [3]. Group 2: Special Services for Travelers - The airport is focusing on promoting baggage regulations to help travelers manage their luggage effectively, and offers exclusive services for group travelers, such as advance reservations and reserved seating [5]. - Special attention is given to elderly and child passengers, with dedicated staff providing priority check-in and assistance throughout the travel process [5][6]. Group 3: Baggage Handling and Cultural Integration - To address the increased baggage volume and potential damage, Hohhot Airport has launched a "baggage repair service" to quickly fix issues like broken zippers and missing covers [7]. - The airport incorporates elements of ethnic minority culture into its service details, planning various cultural activities during significant holidays to enhance the travel experience with a warm and diverse atmosphere [7].