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“好丽友”们“挤”掉200款独家爆款? 山姆现会员信任危机
Bei Jing Shang Bao· 2025-07-21 10:56
近期山姆会员商店(以下简称"山姆")因商品供应问题引发会员不满,并在社交平台直言"山姆,你没事吧?"从买不到西梅只能选购溜溜梅,到 热门商品下架,据不完全统计,近年来,山姆已陆续下架200多款独家爆款产品,其自有商品占比从38%骤降至30%。这不禁让人质疑,独家商品 的比例在下降,是否还能支撑其高昂的会员费? 更值得关注的是,山姆独家产品比例持续下降的同时,一号会员店、盒马等竞争对手正在积极引进同类爆款商品。在当前零售业激烈竞争供应链 的背景下,山姆这一"自废武功"的举动,是否会为其他品牌创造新的增长空间? 会员制超市的定位与会员的期待产生了错位。一位曾经的山姆商品供应商负责人向北京商报记者表示,迈过会员门槛后,面对不低的单价、较少 的原料差异的大众商品,消费者一般不会买单,这一行为打破了消费者心中的"会员制契约"。他解释称,"消费者质疑商品若仅为包装差异,未在 原料、工艺上明显提升,则产品难以支撑品牌与渠道的溢价"。 这些数据并非空穴来风。有消费者在社交平台吐槽,曾经经常复购的纸皮烧卖、鱿鱼条、羊肉烩面、蒲烧鳗鱼等均已下架。消费者的吐槽并非个 例。北京商报记者定位山姆大兴店,相关商品确已无法检索到。 一面是 ...
写着写着就没了!好丽友等多个零食品牌突遭下架,从独有品牌到大众品牌:山姆的会员“特权”缩水了?
Mei Ri Jing Ji Xin Wen· 2025-07-15 14:31
Core Viewpoint - Sam's Club is facing a trust crisis as it introduces common brands like Haoliyou and Weilong, which has led to dissatisfaction among members who expect premium products for their membership fees [1][4][12]. Group 1: Product Controversies - The introduction of "low-sugar" Haoliyou pie has sparked debate, with members questioning the need for such products that are readily available in regular supermarkets [4][12]. - The "special supply" version of Haoliyou pie claims to reduce sugar by 80% and increase cocoa content by 30%, but the differences from the classic version are not significant [4][8]. - The pie's ingredient list includes several artificial sweeteners, leading to consumer feedback that it remains too sweet despite the reduced sugar content [8][9]. Group 2: Brand Positioning and Changes - Brands like Weilong and Xu Fu Ji have altered their product presentations for Sam's Club, with unique packaging and formulations that differ from their standard offerings [12][23]. - The "panpan" branding for products from Panpan Food has been criticized for misleading consumers into thinking they are imported goods due to the upscale packaging [25][27]. - Sam's Club has been noted for its strategy of introducing popular brands with modified packaging, which may not always align with the premium image expected by its members [30][33]. Group 3: Sales and Market Strategy - As of April 2023, Sam's Club has 54 locations in China, with plans to exceed 60 by the end of the year, indicating a strong growth trajectory [33]. - Three stores have already surpassed annual sales of $500 million (approximately 3.67 billion RMB), with expectations for this number to increase significantly by 2025 [33].