Core Viewpoint - The controversy surrounding Arc'teryx's "fireworks show" has led to significant criticism and skepticism regarding the company's environmental claims, impacting its parent company, Amer Sports, in the capital market [2] Group 1: Stock Performance - On September 22, Amer Sports' stock (AS.US) fell nearly 10% in pre-market trading, closing at $35.27, down 5.82% from the previous trading day, and continued to decline by 2.75% to $34.30 on September 23 [3] - Despite recent stock fluctuations, Amer Sports' stock price has more than doubled since its IPO at $13 per share last year, benefiting from performance growth [3] - Major shareholders, including Fountain Capital and Chip Wilson, have begun to cash out, with Fountain Capital selling 35 million shares for approximately $1.3 billion and still holding 6.2% of the company, while Chip Wilson sold over 4 million shares for about $159.7 million, retaining around 18% of the stock [3] Group 2: Analyst Reactions - Following the negative publicity from the fireworks incident, Citigroup lowered its target price for Amer Sports from $50 to $42, noting that the negative sentiment primarily affects the Arc'teryx brand rather than the company's other affiliated brands [3] Group 3: Product Quality Concerns - Arc'teryx has seen continuous price increases over the past few years, with significant hikes noted in Japan, where prices rose by up to 25% in 2023 [5][4] - There has been a growing number of complaints regarding product quality, with over 3,000 related search results on consumer complaint platforms, highlighting issues such as shoe delamination, jacket pilling, and logo detachment [8] - Specific consumer experiences indicate that products have quality issues, such as a pair of hiking shoes developing delamination within a week and jackets showing signs of damage after limited use, suggesting a need for improvement in quality control and customer service [10][11]

Group 1 - The core issue revolves around the environmental controversy linked to Arc'teryx, a subsidiary of Amer Sports, which has faced significant criticism for its actions that contradict its environmental claims [1] - Following the controversy, Amer Sports' stock experienced a notable decline, with a pre-market drop of nearly 10% on September 22, closing at $35.27, a decrease of 5.82% from the previous trading day, and further declining by 2.75% to $34.30 on September 23 [1] - Reports from consumers indicate quality issues with Arc'teryx products, including a case where a customer experienced delamination in hiking shoes after less than a week of use, and another instance where shorts purchased for over 1,000 yuan showed significant wear after one summer [1] Group 2 - The brand's customer service has been criticized for not directly addressing quality concerns, instead stating that products are under warranty for three months from the date of sale, with potential for exchange or repair if quality issues are confirmed [1] - Multiple consumers have reported similar quality problems, indicating a pattern that could affect the brand's reputation and consumer trust [1]

Core Viewpoint - The article discusses the ongoing controversy surrounding Arc'teryx, a company that claims to be environmentally friendly while facing criticism for its actions, particularly related to a recent fireworks event that has sparked significant backlash [3][4]. Group 1: Company Performance and Market Reaction - On September 22, Amer Sports (parent company of Arc'teryx) saw its stock price drop nearly 10% in pre-market trading, closing at $35.27, down 5.82% from the previous trading day, and continued to decline by 2.75% to $34.30 on September 23 [6]. - Despite the recent stock price fluctuations, Amer Sports' stock has more than doubled since its IPO at $13 per share last year, indicating strong performance prior to the controversy [6]. - Major shareholders, including FountainVest Partners and Chip Wilson, have begun to sell off their shares, with FountainVest reducing its stake by 35 million shares for approximately $1.3 billion, while Wilson sold over 4 million shares for about $159.7 million [6][7]. Group 2: Brand Image and Product Quality Concerns - The controversy has raised questions about Arc'teryx's brand positioning as a luxury outdoor sports brand, with critics suggesting that the company has lost sight of its original mission to provide quality products [9]. - Prices for Arc'teryx products have been increasing significantly, with reports of price hikes in Japan of up to 25% in 2023 alone, leading to dissatisfaction among long-time customers who feel the quality has not improved alongside the price [10][13]. - There has been a notable increase in consumer complaints regarding product quality, with over 3,000 complaints related to issues such as shoes delaminating and jackets losing their logos, indicating potential weaknesses in the company's quality control and customer service [13][15].

Core Viewpoint - The controversy surrounding Arc'teryx's "fireworks show" has raised significant environmental concerns, leading to criticism and scrutiny of its parent company, Amer Sports [1] Group 1: Stock Performance - Amer Sports' stock price fell nearly 10% in pre-market trading on September 22, closing at $35.27, a drop of 5.82% from the previous trading day, and continued to decline by 2.75% to $34.3 on September 23 [2] - Despite recent fluctuations, Amer Sports' stock price has more than doubled since its IPO at $13 per share last year, benefiting from strong performance [2] - Major shareholders, including Fountain Capital and Chip Wilson, have begun to cash out, with Fountain Capital selling 35 million shares for approximately $1.3 billion and still holding 6.2% of the company [2] Group 2: Pricing and Quality Concerns - Arc'teryx has been increasing prices consistently over the past few years, with significant hikes noted in Japan, including a 25% increase on some products in December 2023 [4][5] - Many long-time customers have expressed dissatisfaction with the brand's quality, reporting issues such as shoes delaminating and jackets pilling, despite the rising prices [5][8] - Complaints about product quality have surged online, with over 3,000 related search results on consumer complaint platforms, indicating a growing concern among consumers [8][11] Group 3: Consumer Feedback - Consumers have reported quality issues with Arc'teryx products, including a pair of hiking shoes that developed delamination within a week of use, and jackets with pockets that have come apart [11] - The brand's customer service has been criticized for not adequately addressing quality concerns, only offering limited warranty options [11] - The increase in prices has led to heightened scrutiny from consumers regarding product quality, suggesting that the brand may need to improve its manufacturing and after-sales service [11]

转自：京报网_北京日报官方网站 【#始祖鸟上千元鞋子1个月就坏了#】#始祖鸟口碑下滑# 日前，户外品牌始祖鸟联手艺术家蔡国强在喜 马拉雅山脉查琼岗日举办烟花秀。不少网友质疑，烟花秀可能对高原生态环境造成破坏。9月21日，始 祖鸟、蔡国强发文致歉，称将依据评估结果展开补救行动。但大批网友并不买账，表示"道歉有啥用"。 据中国新闻网报道，近年来，始祖鸟陷入口碑下滑境地。当不少消费者花上千元买下始祖鸟产品后，鞋 子边缘开胶、外套鼓包起球、衣服LOGO脱落……质量问题接踵而至，让 "高价不等于高质" 的争议持 续发酵。有消费者戏谑，"高端始祖鸟，质量却'鸟'样"。在社交平台上，不少网友晒出鞋子开胶、破损 的照片，有的仅仅是穿了一两个月。一位网友称，买了两双都不同程度开胶，已经是鞋子通病了。在消 费者服务平台黑猫投诉 【下载黑猫投诉客户端】上进行搜索，出现3000多条投诉，投诉内容中质量问 题居多，包括鞋子网面破损、鼓包、挤脚等问题。当人们送去维修时，很多人又被始祖鸟动辄几百元的 维修费"背刺"。购买者李戈称，由于国内专柜不能维修，她就联系了始祖鸟全球客服，得知维修费需要 1000元。"但这双鞋子买的时候差不多1200 ...

中新网北京9月21日电(记者谢艺观)始祖鸟惹了众怒。 9月19日，始祖鸟联合艺术家蔡国强在西藏喜马拉雅山脉举办了一场名为《升龙》的烟花表演，大量网 友质疑着不顾喜马拉雅山脉脆弱的生态屏障，对当地产生环境污染。 随后，始祖鸟官方帐号删除活动宣传帖，蔡国强社交平台发布的相关视频不可见。21日始祖鸟就烟花秀 致歉，称将依据评估结果展开补救行动。 但大批网友并不买账，表示"道歉有啥用"。 "中产三件套""中年男人有三宝，钓鱼、茅台、始祖鸟"，这是近年来网络上流传的热梗。 不过，近年来，始祖鸟陷入口碑下滑境地。中国新闻网《民生调查局》记者日前调查发现，当不少消费 者花上千元买下始祖鸟产品后，鞋子边缘开胶、外套鼓包起球、衣服LOGO脱落……质量问题接踵而 至，让 "高价不等于高质" 的争议持续发酵。有消费者戏谑，"高端始祖鸟，质量却'鸟'样"。 上千元的鞋不到一个月就坏了 "7月20日买的鞋子，不到一个月就坏了。"在李戈(化名)展示的始祖鸟鞋子图片中，弯折处已经破损。 记者以"始祖鸟"为关键词，在消费者服务平台黑猫投诉上进行搜索，出现3000多条投诉，投诉内容中质 量问题居多，包括鞋子网面破损、鼓包、挤脚等问题。 如，有 ...

Core Viewpoint - The article discusses the backlash against the outdoor brand Arc'teryx following a controversial fireworks event in the Himalayas, highlighting ongoing quality issues with its products and a decline in brand reputation [2][3][13]. Group 1: Event Controversy - Arc'teryx faced public outrage after hosting a fireworks show in the fragile ecosystem of the Himalayas, leading to environmental concerns and subsequent apologies from the company [2][3]. - The brand's official social media posts related to the event were deleted, indicating a swift response to the backlash [2]. Group 2: Quality Issues - Consumers have reported significant quality problems with Arc'teryx products, including shoes that deteriorate quickly, with some users experiencing issues like peeling and separation within a month of purchase [4][6]. - Over 3,000 complaints have been filed on consumer platforms regarding quality issues, with common problems including damaged shoe materials and poor customer service responses [6][10]. - The use of modern manufacturing techniques, such as glued rather than stitched seams, has been cited as a contributing factor to the quality issues, leading to a higher risk of product failure over time [7][8]. Group 3: Brand Reputation and Market Position - Arc'teryx, originally founded in 1989 and acquired by various companies, has seen its pricing and positioning shift towards a luxury brand, with products priced significantly higher than competitors [13]. - Despite the brand's premium positioning, there is a growing sentiment among consumers that high prices do not guarantee high quality, leading to a decline in brand reputation [3][12]. - The parent company, Amer Sports, reported a 23% year-over-year revenue growth in the technical apparel segment, which includes Arc'teryx, but the brand's growth contribution is perceived to be weakening [14].

Core Viewpoint - The company Arc'teryx is facing significant backlash due to quality issues with its products, particularly footwear, which has led to a decline in brand reputation despite its high-end positioning and premium pricing [1][12]. Group 1: Quality Issues - Numerous consumers have reported quality problems with Arc'teryx products, including shoes that have defects such as peeling, bubbling, and logo detachment, leading to a perception that high price does not guarantee high quality [1][4][7]. - A specific case highlighted a consumer whose shoes purchased for over 1,000 yuan deteriorated within a month, with similar complaints from others regarding the durability of the footwear [2][8]. - The complaints on consumer platforms have exceeded 3,000, predominantly concerning quality issues, which have become a common theme among users [4]. Group 2: Manufacturing and Design Concerns - Arc'teryx shoes utilize a GORE-TEX membrane and are designed for outdoor activities, but the manufacturing process, which relies on adhesive rather than stitching, has been criticized for leading to increased risk of delamination over time [5][6]. - Experts suggest that while the adhesive method reduces weight and enhances waterproofing, it also introduces vulnerabilities that can result in product failure under extreme conditions [6][7]. Group 3: Brand Positioning and Market Performance - Arc'teryx, founded in 1989 and acquired by various companies over the years, has been positioned as a luxury outdoor brand, with prices increasingly aligning with high-end fashion [12][13]. - Despite the brand's efforts to maintain a premium image and improve profitability, the quality issues have raised concerns about its growth potential, particularly in the footwear segment, which is seen as crucial for future expansion [13]. - The parent company, Amer Sports, reported a 23% year-on-year revenue increase in its technical apparel segment, but Arc'teryx's contribution to this growth appears to be diminishing, prompting the need for new business strategies [13].

Core Viewpoint - The article discusses the growing quality issues surrounding the brand Arc'teryx, which was once celebrated for its high-end outdoor gear but is now facing significant consumer backlash due to product defects and poor customer service experiences [2][15][30]. Group 1: Quality Issues - Consumers have reported various quality problems with Arc'teryx products, including items that have frayed or pilled after minimal use, leading to dissatisfaction with the brand's reputation for high-quality materials and craftsmanship [6][15][19]. - The brand's customer service has been criticized, with some customers receiving inadequate responses regarding their quality complaints, further eroding trust in the brand [8][9][15]. Group 2: Market Position and Sales Performance - Arc'teryx has become a trendy symbol among the middle class, often referred to as part of the "middle-class three-piece set," alongside brands like Lululemon and Salomon [4][28]. - The brand's sales have seen significant growth, with revenue exceeding $2 billion in the previous year, reflecting a 36% year-on-year increase in its outdoor functional clothing segment [25][29]. - The company has successfully positioned itself in the high-end market, with flagship stores designed to enhance its luxury image, but this has also led to a shift in consumer perception from outdoor utility to fashion statement [27][28]. Group 3: Consumer Sentiment and Brand Trust - There is a rising sentiment against Arc'teryx on social media, with some consumers expressing their decision to stop purchasing the brand due to quality concerns [16][23]. - The brand's previous reputation for quality and service is being challenged, and it is crucial for Arc'teryx to address these issues to regain consumer trust and maintain its market position [30].