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海底捞允许宠物上桌 “它经济”真的来了?
3 6 Ke· 2025-09-30 01:39
Core Viewpoint - The opening of the first pet-friendly themed restaurant by Haidilao in Shenzhen marks a significant shift in the dining experience for pet owners, reflecting a growing market trend towards accommodating pets in various service sectors [1][3]. Group 1: Pet-Friendly Restaurant Features - The restaurant is divided into large pet areas, small pet areas, and regular customer areas, with additional facilities for pet grooming and photography [1]. - A dedicated pet menu is offered, featuring snacks, cakes, and various dishes priced around 20 to 30 yuan, without increasing the prices of regular menu items [2]. - Staff training includes knowledge about pet dietary restrictions, enhancing customer satisfaction through attentive service [1][2]. Group 2: Market Trends and Growth - The pet-related business market in China has grown from 97.8 billion yuan in 2015 to 592.8 billion yuan in 2023, with projections of reaching 811.4 billion yuan by 2025, driven by young consumers who view pets as family [3]. - The rise of "pet-friendly" dining options is part of a broader trend where pet ownership is increasingly integrated into lifestyle choices, leading to diverse service demands [3]. Group 3: Competitive Landscape - Other brands, such as Starbucks and Manner, have also launched pet-friendly locations, indicating a competitive trend in the food and beverage industry [4]. - Haidilao's strategy includes diversifying its offerings with themed restaurants, such as night snack venues and family-friendly dining, to differentiate itself in a challenging market [4]. Group 4: Financial Performance - In the first half of 2025, Haidilao reported revenues of 20.703 billion yuan, a decrease of 3.7% year-on-year, and a net profit of 1.755 billion yuan, down 13.7%, attributed to initial adjustments in service models [4]. - However, revenue from "other restaurant operations" surged from 182 million yuan to 597 million yuan, reflecting the success of new brands and themed restaurants [4]. Group 5: Consumer Sentiment and Feedback - Consumers generally view the pet-friendly restaurant concept positively, with many prioritizing pet accommodation over taste and price when choosing dining options [5][6]. - Some concerns have been raised regarding cleanliness and service during peak hours, suggesting a need for better management of pet areas and clearer communication about pet menu items [5][6]. Group 6: Future Outlook - Haidilao plans to continue expanding its themed restaurant offerings, recognizing that while these may not drive immediate profits, they enhance brand visibility and differentiation in a saturated market [6].
海底捞允许宠物上桌,“它经济”真的来了?
36氪未来消费· 2025-09-29 09:25
Core Viewpoint - The article highlights the innovative approach of Haidilao in launching a pet-friendly themed restaurant, reflecting the growing market demand for pet-inclusive dining experiences and the company's efforts to differentiate itself in a competitive industry [4][10]. Group 1: Haidilao's Pet-Friendly Themed Store - Haidilao opened its first pet-friendly themed store in Longhua District, Shenzhen, featuring designated areas for large and small pets, as well as a pet beauty and photo zone [4]. - The store staff demonstrated exceptional service by being knowledgeable about pet dietary needs and actively engaging with pets, which sets it apart from other restaurants that merely allow pets [5]. - The restaurant offers a dedicated pet menu with items priced around 20-30 yuan, while maintaining the same pricing for regular menu items, surprising pet owners [6]. Group 2: Market Trends and Consumer Behavior - The pet-related business market in China has grown significantly, from 97.8 billion yuan in 2015 to 592.8 billion yuan in 2023, with projections of reaching 811.4 billion yuan by 2025, driven by young consumers who view pets as family [7]. - The shift in consumer preferences has led to an increase in demand for pet-friendly services, transforming "pet-inclusive consumption" from a niche to a mainstream trend [7]. Group 3: Competitive Landscape and Financial Performance - Other beverage brands, such as Starbucks and Manner, have also ventured into the pet-friendly market, indicating a broader trend within the industry [8]. - Haidilao's financial performance showed a revenue of 20.703 billion yuan in the first half of 2025, a decrease of 3.7% year-on-year, while net profit fell by 13.7% due to initial adjustments in service and product innovation [8]. - Despite the financial challenges, revenue from "other restaurant operations" surged from 182 million yuan to 597 million yuan, reflecting the success of Haidilao's new brand initiatives and themed stores [8]. Group 4: Consumer Feedback and Future Outlook - Many pet owners now prioritize Haidilao as their first choice for hotpot dining, valuing pet-friendliness even over taste and price [11]. - Some concerns were raised regarding the management of pet areas and the clarity of pet menu item descriptions, indicating areas for improvement [11]. - Overall, consumer sentiment towards the pet-friendly concept remains positive, and Haidilao plans to continue expanding its themed store offerings in the future [11].