紧急声明。 近日，携程集团与柬埔寨国家旅游局在携程集团上海总部举行营销合作签约仪式，以进一步提升柬埔寨作为热门旅游目 的地的国际影响力，并吸引更多中国游客到访。此事引发网友对于自身隐私信息安全的关注。 12月25日，携程旅行网发布声明称，基于中国驻柬埔寨大使馆近期发布的安全提醒，该合作未曾启动，且上述协议不涉 及任何数据合作，绝不存在泄露用户隐私信息的情况。 12月8日起，中国驻柬埔寨大使馆多次发布提醒，请靠近柬泰边境的中国公民加强安全防范，并且披露，12月22日，柬 埔寨马德望省有一中国公民受柬泰边境冲突炮火波及，受轻微伤。 携程还表示，高度重视数据与信息安全建设，相关工作已获得多项权威认可，包括ISO 27001信息安全管理体系认证、 ISO 27701隐私信息管理体系认证、通信网络安全防护三级备案以及公安网络安全等级保护三级备案。此外，公司每年还 接受相关部门组织的网络数据安全风险评估，2025年已于10月完成通过。 综合自：携程黑板报、长安街知事 （文章来源：证券时报） 此外，12月11日，大使馆发布《警惕海外高薪诱骗切实防范电诈风险》，再次提醒广大中国公民，务必高度警惕网 络"高薪招聘"陷阱，谨防上 ...

紧急声明。 近日，携程集团与柬埔寨国家旅游局在携程集团上海总部举行营销合作签约仪式，以进一步提升柬埔寨作为 热门旅游目的地的国际影响力，并吸引更多中国游客到访。此事引发网友对于自身隐私信息安全的关注。 12月25日，携程旅行网发布声明称，基于中国驻柬埔寨大使馆近期发布的安全提醒，该合作未曾启动，且上 述协议不涉及任何数据合作，绝不存在泄露用户隐私信息的情况。 12月8日起，中国驻柬埔寨大使馆多次发布提醒，请靠近柬泰边境的中国公民加强安全防范，并且披露，12 月22日，柬埔寨马德望省有一中国公民受柬泰边境冲突炮火波及，受轻微伤。 此外，12月11日，大使馆发布《警惕海外高薪诱骗 切实防范电诈风险》，再次提醒广大中国公民，务必高度 警惕网络"高薪招聘"陷阱，谨防上当受骗。电诈园区从事违法活动，且普遍存在非法拘禁、暴力胁迫甚至残 害人身安全等犯罪现象，切勿为贪图钱财而以生命安全为代价到园区铤而走险。 携程在声明中指出，今年9月1日，携程与柬埔寨国家旅游局签署营销合作协议。协议内容：甲方（柬埔寨国 家旅游局）委托乙方（携程）在乙方关联机构发布广告服务。合作期限：2025年9月1日至2026年3月31日。 协议原计划于 ...

12月8日起，中国驻柬埔寨大使馆多次发布提醒，请靠近柬泰边境的中国公民加 强安全防范，并且披露，12月22日，柬埔寨马德望省有一中国公民受柬泰边境 冲突炮火波及，受轻微伤。 近日，携程集团与柬埔寨国家旅游局在携程集团上海总部举行营销合作签约仪式，以进 一步提升柬埔寨作为热门旅游目的地的国际影响力，并吸引更多中国游客到访。 此事引发网友对于自身隐私信息安全的关注。12月25日，携程旅行网发布声明 称，基于中国驻柬埔寨大使馆近期发布的安全提醒，该合作未曾启动，且上述协 议不涉及任何数据合作，绝不存在泄露用户隐私信息的情况。 此外，12月11日，大使馆发布《警惕海外高薪诱骗 切实防范电诈风险》，再次 提醒广大中国公民，务必高度警惕网络"高薪招聘"陷阱，谨防上当受骗。电诈园 区 从 事 违 法 活 动 ， 且 普 遍 存 在 非 法 拘禁 、 暴 力胁 迫 甚 至残 害 人 身 安 全 等 犯 罪 现 象，切勿为贪图钱财而以生命安全为代价到园区铤而走险。 今 年 9 月 1 日 ， 携 程 与 柬 埔 寨 国 家 旅 游 局 签 署 营 销 合 作 协 议 。 协 议 内 容 ： 甲 方 （柬埔寨国家旅游局）委托乙方 ...

Group 1 - The core issue in the OTA market is the intense competition triggered by major players like JD.com entering the hotel and travel sector, leading to price wars and regulatory scrutiny for existing leaders like Ctrip [2][3][5] - Ctrip faced administrative talks from the Zhengzhou Market Supervision Administration due to unauthorized price modifications, highlighting regulatory challenges in the industry [2][3] - JD.com aims to differentiate itself in the OTA space by providing unique value propositions rather than engaging in price wars, as stated by its founder Liu Qiangdong [2][3] Group 2 - JD.com announced its entry into the hotel and travel industry on June 18, 2023, with initiatives like the "JD Hotel PLUS Membership Plan" offering three years of zero commission for merchants [3][5] - Ctrip's market share has been declining, from 67% in 2019 to an expected 57% in 2024, indicating a loss of competitive edge amid rising competition from platforms like Meituan and Douyin [8][11] - Despite the competitive landscape, Ctrip maintains a leading position with a 57% GMV market share, and when combined with its affiliate Tongcheng, it accounts for nearly 70% of the OTA market [7][8] Group 3 - The entry of Douyin into the OTA market has been particularly aggressive, with significant investments in local life services and promotional strategies to capture market share [10][11] - JD.com is focusing on leveraging its supply chain capabilities to enhance hotel operations and reduce costs, aiming to transform the hotel supply chain landscape [12][15] - The collaboration between JD.com and Jinjiang Hotels includes innovations in dining services and a centralized booking system, indicating a strategic move to integrate services and improve operational efficiency [13][14]

Core Points - Zhengzhou Market Supervision Administration conducted an administrative interview with Ctrip Travel Network, requiring comprehensive rectification and standardized operations to maintain fair competition and protect the legitimate rights of platform operators [1][5] - The platform was found to have violated the Electronic Commerce Law and the Interim Provisions on the Prohibition of Unfair Competition by using service agreements, transaction rules, and technical means to impose unreasonable restrictions on transactions and pricing of platform operators [1][5] - A corrective notice was issued on September 4, 2025, mandating Ctrip to complete contract revisions and pricing tool optimizations within a specified timeframe [1][5] Regulatory Emphasis - Fair competition is emphasized as the core of the market economy, with internet platform companies urged to enhance legal awareness and actively cooperate with regulatory authorities [2] - Companies are required to establish a regular legal education mechanism to improve compliance capabilities among management and operational staff [2] - The importance of respecting merchants' autonomy and correcting unreasonable restrictions, such as forced service activation and inability to exit, is highlighted [2] Follow-up Actions - Zhengzhou Market Supervision Administration will continue to monitor Ctrip's rectification progress and conduct inspections to ensure compliance with responsibilities [2]

Group 1 - The Zhengzhou Market Supervision Administration conducted an administrative interview with Ctrip Travel Network on September 17, 2023, due to violations of the E-commerce Law and regulations against unfair competition [1] - Ctrip was found to impose unreasonable restrictions on transaction and pricing of platform operators through service agreements, trading rules, and technical means [1] - A corrective notice was issued to Ctrip on September 4, 2025, requiring the company to complete necessary adjustments and establish a long-term compliance mechanism [1] Group 2 - The meeting emphasized that fair competition is the core of a market economy, urging internet platform companies to enhance legal awareness and actively cooperate with regulatory authorities [2] - Companies are required to correct unreasonable restrictions, respect merchants' autonomy, and address issues such as "forced activation" and inability to exit [2] - The need to protect the legitimate rights of platform operators and prohibit the use of technical means to manipulate prices or restrict transactions was highlighted [2]

Core Viewpoint - The Zhengzhou Market Supervision Administration has conducted an administrative interview with Ctrip Travel Network due to violations of e-commerce laws, specifically regarding unreasonable restrictions on platform operators' transactions and pricing [3][4]. Regulatory Actions - Ctrip was found to have violated Article 35 of the E-commerce Law of the People's Republic of China and Article 24 of the Interim Provisions on the Prohibition of Unfair Competition in the Network by using service agreements and technical means to impose unreasonable restrictions on transaction prices [3][4]. - The Zhengzhou Market Supervision Administration issued a "Notice of Correction" on September 4, 2025, requiring Ctrip to rectify its practices and ensure compliance with market regulations [3][4]. Compliance Requirements - Ctrip is required to revise contract terms and optimize pricing tools within a specified timeframe, establish a long-term compliance mechanism, and enhance internal supervision to prevent similar issues in the future [4]. - The administration emphasized the importance of fair competition and urged internet platform companies to strengthen their legal awareness and actively cooperate with regulatory authorities [4]. Complaints and Investigations - Multiple hotels have complained about Ctrip's "Price Adjustment Assistant" feature, which was allegedly activated without permission, automatically scanning competitor prices and forcing price reductions [5]. - The Zhengzhou Market Supervision Administration initiated an investigation into the "Price Adjustment Assistant" in July, following complaints from hotel operators regarding forced participation in discount activities [5]. Financial Performance - In Q2 2025, Ctrip reported revenue of 14.8 billion RMB, a year-on-year increase of 16%, and a net profit of 4.8 billion RMB, up 26% from the previous year [6]. - Ctrip's financial services, including consumer loans and supply chain finance, have shown significant growth, with Ctrip Small Loan's net profit increasing by 132.58% in the first half of 2025, reaching 4.429 million RMB [6].

Core Viewpoint - The Zhengzhou Market Supervision Administration has conducted an administrative interview with Ctrip Travel Network for violating e-commerce laws and regulations, emphasizing the need for the company to rectify its practices to ensure fair competition and protect the rights of platform operators [1][4]. Group 1: Regulatory Actions - The Zhengzhou Market Supervision Administration found that Ctrip violated Article 35 of the E-commerce Law of the People's Republic of China and Article 24 of the Interim Provisions on Prohibition of Unfair Competition in the Internet, by unreasonably restricting transactions and pricing of platform operators [1][4]. - A corrective notice was issued to Ctrip on September 4, 2025, mandating the company to address these issues [1][4]. Group 2: Compliance Requirements - Ctrip is required to take the administrative interview seriously and complete the necessary rectifications within the specified timeframe, including revising contract terms and optimizing pricing tools [4][5]. - The company must establish a long-term compliance mechanism, enhance internal supervision, and ensure that similar issues do not recur [4][5]. Group 3: Fair Competition Emphasis - The meeting highlighted that fair competition is central to a market economy, urging internet platform companies to strengthen their legal awareness and actively cooperate with regulatory authorities [5]. - Ctrip is expected to correct unreasonable restrictions, respect merchants' autonomy, and address issues such as "mandatory activation and inability to exit" [5]. - The Zhengzhou Market Supervision Administration will continue to monitor the progress of rectifications and conduct inspections to ensure compliance with market order [5].

Core Viewpoint - The article discusses the administrative interview conducted by the Zhengzhou Market Supervision Administration with Ctrip Travel Network, highlighting the company's violations of e-commerce laws and the need for comprehensive rectification to ensure fair competition and protect the rights of platform operators [1][2]. Group 1: Regulatory Actions - On September 17, 2025, the Zhengzhou Market Supervision Administration held an administrative interview with Ctrip Travel Network due to violations of the E-commerce Law and regulations against unfair competition [1]. - The administration issued a "Notice of Correction" on September 4, 2025, requiring Ctrip to rectify unreasonable restrictions on transactions and pricing imposed on platform operators [1]. Group 2: Required Rectifications - Ctrip is mandated to complete contract revisions and optimize pricing tools within a specified timeframe, establishing a long-term compliance mechanism to prevent future violations [1]. - The company must enhance internal supervision and accountability to ensure lawful business operations [1]. Group 3: Emphasis on Fair Competition - The meeting underscored that fair competition is central to a market economy, urging internet platform companies to strengthen their legal awareness and actively cooperate with regulatory authorities [1]. - Ctrip is required to correct unreasonable restrictions, respect merchants' autonomy, and address issues such as "mandatory activation and inability to exit" [1]. - The company must ensure the legitimate rights of platform operators are protected, prohibiting the use of technical means to manipulate prices or restrict transactions [1].

Core Viewpoint - The Zhengzhou Market Supervision Administration has conducted an administrative interview with Ctrip Travel Network for violating e-commerce laws and regulations, emphasizing the need for the company to rectify its practices to ensure fair competition and protect the rights of platform operators [1][2]. Group 1: Regulatory Actions - The Zhengzhou Market Supervision Administration issued a "Notice of Correction" to Ctrip on September 4, 2025, due to unreasonable restrictions on transactions and pricing imposed on platform operators [1]. - The administrative interview aims to urge Ctrip to comprehensively rectify its operations and establish a long-term compliance mechanism to prevent similar issues in the future [1][2]. Group 2: Compliance and Fair Competition - The meeting highlighted the importance of fair competition as a core principle of the market economy, urging internet platform companies to enhance their legal awareness and actively cooperate with regulatory authorities [2]. - Ctrip is required to revise contract terms and optimize pricing tools within a specified timeframe, ensuring respect for merchants' autonomy and correcting unreasonable restrictions such as "mandatory activation and inability to exit" [2]. - The Zhengzhou Market Supervision Administration will continue to monitor the progress of Ctrip's rectification efforts and conduct inspections to ensure compliance with market regulations [2].