摘要：碳基员工与硅基智能体协同作战，联想的AI实践正从内部流程改造延伸至千行万业。 作者 于浩 编辑 董雨晴 "智能体已超200个，正形成可相互调用、自动执行的智能体网络。"联想集团高级副总裁、中国区首席 战略官阿不力克木·阿不力米提（下文简称阿木）在2026CES现场的媒体问答环节透露，联想内部已大 规模应用智能体重构业务流程。 一、 联想的AI转型与组织变革 在业内看来，2026年被视为AI规模化落地的关键年份。作为最早布局AI的科技企业之一，联想正将其 在实践中验证的"内生外化"模式推向市场。从个人端的天禧AI到企业级的乐享超级智能体，联想构建了 完整的AI产品矩阵。 联想已在其全价值链（研发、生产、供应链、财务、人力、法务等）应用L1、L2级智能体及部分L3级 自主执行智能体。智能体之间形成网络效应，可相互调用、自动执行，大幅提升运营效率。 人才与文化转型是最大挑战。联想在务实层面引入AI产品经理、架构师、知识工程师等专业人才，同 时对全员开展AI培训；在务虚层面推进文化革新，鼓励员工尝试新工作方式，提供容错空间。 二、全栈AI技术产品与战略布局 联想集团高级副总裁、中国方案服务业务群总经理戴炜分享了 ...

数据显示，联想中国区方案服务业务加速领跑，IT服务2024年跃升至中国市场第一后，市场份额在2025 年上半年再加0.7个百分点，稳居第一，拉大了与第二名的差距。此外，联想正前瞻布局超级智能体， 城市超级智能体已"落地"十城，百应智能体发布2.0移动版并在AI运维、AI办公和AI营销场景全面升级 至L3，想帮帮智能体半年新客户拓展高达440万。 北京商报讯（记者 张茜琦）联想中国群英会日前举办。会上，联想集团执行副总裁兼中国区总裁刘军 公布AI解决方案与服务业务的全新策略——"一擎四舰"，以进一步强化在企业AI领域的领跑地位。 ...

Core Insights - Lenovo's China region achieved record revenue for the first half of the fiscal year 2025/2026 (April to September 2025) [1] Group 1: Financial Performance - Lenovo's enterprise business group saw both revenue and net profit grow significantly in double digits [1] - Infrastructure revenue increased by 42% year-on-year [1] - The PC market share for the small and medium-sized enterprise business group reached 30.9%, marking a historical high for the same period [1] Group 2: Consumer Business - The consumer business group achieved a PC sales market share of 36.6%, setting a new historical record [1] - Consumer tablets and smartphones experienced year-on-year growth of 121% and 28%, respectively, driven by the "one body, multiple ends" strategy [1] Group 3: Infrastructure and Services - The infrastructure business group continued to maintain rapid growth, with servers performing well in the E/SMB market and experiencing high growth in the CSP market [1] - The solution service business group is leading the market, with IT services ranked first in China, widening the gap with the second place [1] - The urban super-intelligent body has been implemented in ten cities [1] - The Baijing intelligent body 2.0 mobile version was released, with comprehensive upgrades to L3 in AI operations, AI office, and AI marketing scenarios [1] - The "Xiang Bang Bang" intelligent body expanded its new customer base by 4.4 million in six months [1]

Core Insights - Lenovo is undergoing a significant transformation from a computing company to an AI company, with its core products potentially evolving into "intelligent agents" [1][6] - The company has defined this year as the "Year of Super Intelligent Agents," outlining a comprehensive AI strategy that spans both personal and enterprise sectors [2][3] Personal Intelligence Strategy - Lenovo's personal intelligence concept is based on a "one body, multiple ends" approach, utilizing the "Tianxi Super Intelligent Agent" which operates on a hybrid cloud architecture [2] - This architecture ensures user data privacy while enabling seamless connectivity across various devices, predicting that operating systems will become less important as user interfaces evolve into personal intelligent agents [2] Enterprise Intelligence Strategy - In the enterprise sector, Lenovo showcases its full-stack capabilities with AI PCs, AIoT devices, and a rapidly growing server business, positioning itself among the top three in the Chinese market [3] - The "Wanquan Heterogeneous Intelligent Computing Platform" serves as the operating system for intelligent computing centers, optimizing heterogeneous computing resources [3] - Lenovo is applying the intelligent agent concept across various industries, having signed contracts for smart city projects and offering comprehensive services for SMEs through its "Baiying" intelligent agent [3] Internal Transformation and AI Integration - Lenovo is leading the internal transformation by integrating AI into its processes, aiming to replace a quarter of its level-four processes with AI this year [4] - The company views AI as a direct value-creating force, akin to R&D and production, rather than a traditional support function [4] - The internal experiences and data gained from this transformation are rapidly applied to external customer solutions, creating a strong positive feedback loop [4] Historical Context and Leadership Insights - The company has a rich history of transformation, with significant milestones including the rise of branded PCs and the challenging global expansion after acquiring IBM's PC business [5] - The leadership emphasizes that the experiences from these transformative periods have shaped Lenovo's resilience and execution capabilities [5] Future Vision - Lenovo is positioning itself as a "smart agent manufacturing company," shifting its focus from hardware and infrastructure to AI-driven intelligent solutions and services [6] - The IT services business has seen rapid growth, outperforming peers and achieving the top position in the Chinese IT services market in the last fiscal year [6] Conclusion - Lenovo's AI strategy is grounded in eight years of intelligent transformation, robust technological infrastructure, and a strategic focus shaped by past market challenges [7] - The leadership's reflections on their global expansion journey provide a foundation for Lenovo's ambitions in the AI sector, emphasizing the courage and resilience developed through these experiences [7]