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车间里的“银发服务”
Jin Rong Shi Bao· 2025-10-16 02:14
Core Insights - The article highlights the increasing demand for convenient and secure financial services among the aging workforce in China, particularly focusing on the "silver-haired employment" group [1][2] - Xiangtan Tianyi Rural Commercial Bank is actively addressing this need by implementing a "three visits" service model, which includes visiting enterprises, farmers, and merchants to enhance financial service accessibility [1][2] Group 1: Financial Services Initiatives - The bank has set up mobile service teams to bring banking services directly to the workplace, facilitating the opening and activation of salary accounts for over 150 employees at a local food company [1] - Additional services provided include SMS alerts, WeChat binding, and mobile banking activation, ensuring the safety and convenience of financial transactions for employees [1] Group 2: Financial Literacy and Fraud Prevention - The bank conducted a financial literacy session in the packaging workshop, focusing on fraud prevention and awareness, using local dialect to communicate effectively [2] - The session included real-life examples of scams and distributed materials on anti-counterfeiting, anti-fraud, and anti-money laundering, enhancing the employees' risk awareness [2] Group 3: Community Engagement and Future Plans - The initiative reflects the bank's commitment to serving the local community and adapting to the new trends in "silver-haired employment" [2] - The bank plans to continue innovating its service offerings and strengthen partnerships with enterprises and communities to build a robust financial safety net for the aging population [2]
立秋“咖啡”话金融 “智慧企服”助远航
Bei Jing Shang Bao· 2025-10-13 08:21
Core Viewpoint - The event organized by the Shunyi Branch of the bank, themed "The First Cup of Coffee in Autumn," aims to integrate traditional cultural elements with modern wealth management concepts, enhancing financial services for state-owned enterprises in the Shunyi District [1][7]. Group 1: Event Overview - The event featured a warm and elegant setup, creating a relaxed yet professional atmosphere, where coffee served as a medium for building new service scenarios [5]. - The event commenced with a focus on wealth dialogue, allowing clients to enjoy coffee while engaging in discussions about key banking functions such as payroll systems and corporate account reconciliation [6]. Group 2: Client Engagement and Feedback - The bank's staff acted as "wisdom messengers," providing one-on-one guidance to address client inquiries, successfully resolving over 30 issues related to system usage [6]. - The event emphasized the bank's commitment to a "people-oriented" service philosophy, collecting valuable client feedback through surveys to enhance service quality and deepen cooperation [7]. Group 3: Future Directions - The Shunyi Branch plans to continue leveraging the "Smart Enterprise Service" model to provide comprehensive, one-stop service support, aiming to help clients achieve wealth growth and secure their financial futures [7].