近日，农行济南双山支行主动响应公益岗环卫工人的迫切需求，组织服务团队深入乡村，为环卫工人集 中办理工资卡。由于乡村地区交通不便，加之部分环卫工人年龄较大、对金融业务不熟悉，双山支行迅 速行动，将"柜台"搬到村民身边，以暖心服务打通金融便民"最后一公里"。 此次上门服务不仅高效解决了公益岗环卫工人的办卡难题，也为乡村基层工作者提供了实实在在的便 利，赢得村民和当地政府的高度赞誉。中国农业银行济南双山支行始终践行"金融为民"的初心，以"农 情暖域"服务理念为指引，持续延伸服务触角。未来，中国农业银行济南双山支行将继续探索多样化服 务模式，主动对接乡村民生需求，用更贴心、更专业的行动传递农行温度，为乡村振兴注入金融力量。 "以前领工资要跑几十里路去镇上银行，现在家门口就能办卡，还能用手机银行查工资，不用再花那每 月两块的短信费了，真是省心又省力！"环卫工人王阿姨拿着刚办好的银行卡感慨道。服务过程中，中 国农业银行济南双山支行还穿插了"金融微剧场"：通过情景模拟揭露"养老金诈骗""假客服"等骗 局，"让金融反诈知识从"听得懂"升级为"用得上"。 一支由网点主任带领的"乡村金融服务队"携带移动终端设备，走进村社开展上门 ...

Core Viewpoint - The Bank of China Ningbo Branch emphasizes a people-centered development approach, focusing on "people's livelihood" and enhancing the sense of happiness and gain among the public through warm financial services [1] Group 1: Customer Service Initiatives - The Ningbo Cixi Branch received praise for providing efficient "cross-ocean" service to a customer in Canada who needed to make a large remittance, overcoming online channel limitations by opening a "green channel" for the transaction [2] - The Ningbo Branch's operating department was awarded a banner for patiently assisting a customer with a complex inheritance process, successfully completing the task in five hours, which had been a challenge at other banks [3] - The Ningbo Fenghua Daqiao Sub-branch extended its services to local flower farmers, providing on-site banking assistance and educating them on financial safety and fraud prevention [3] Group 2: Commitment to Community Needs - The Bank of China Ningbo Branch is committed to addressing urgent community financial needs, continuously responding to public demands with a service-first approach, and deepening the implementation of the "financial for the people" service philosophy [4]