Core Insights - The real estate service industry is entering a new stage of quality development, driven by evolving market demands and consumer needs [1][4] - The 26th "Bo Xue Da Kao" exam, with over 400,000 agents participating, emphasizes the importance of continuous professional development in enhancing service quality [1][7] Group 1: Professional Development - The "Bo Xue Da Kao" exam is not merely a knowledge test but a practical implementation of the concept "learning through examination" [1][7] - The exam has been conducted for 14 years since its inception in 2011, aiming to strengthen the professional capabilities of agents [7] - Continuous professional development is seen as essential for achieving service excellence in the real estate sector [7] Group 2: Service Commitment Enhancements - The "Anxin Service Commitment" has been upgraded to include a comprehensive service guarantee system, addressing key pain points in real estate transactions [4][8] - The "True Guarantee" system includes commitments such as "real listings, secure payments, refundable commissions, privacy protection, and quality compensation," with specific promises like "fake listings will incur a penalty of 100 yuan" [8][10] - The launch of the leak service commitment aims to address common issues faced by homeowners, providing compensation for verified damages within one year of transaction [10] Group 3: One-Stop Service Innovations - The "Meihao Jia" one-stop accelerated selling service has been introduced to enhance the selling experience, resulting in a 50% increase in viewing rates and a reduction in average transaction time from 225 days to 32.6 days [11] - This service aligns with the company's strategy to innovate and empower the real estate market, ensuring a seamless experience from property selection to occupancy [11][12]

贝壳真保障全流程服务保障体系发布会。 贝壳做搏学大考，始终带着一份"较真"，而这份"较真"也贯穿于贝壳的每一个交易环节。作为服务升级 核心举措，"真保障"体系聚焦房产交易关键痛点，涵盖"真实房源、房款安全、佣金可退、隐私保护、 质量补偿"五大环节，包含6项平台级与29项品牌级承诺，其中"真实房源假一赔百元""交易不成佣金无 理由退""物业欠费损失先行垫付"已实现全国落地。 此次"真保障"体系发布同步联动全国76城品牌共创，东莞站品牌焕新也是其中重要一环，让东莞消费者 直观感知服务价值。据介绍，东莞贝壳已携手链家、德佑、怡园、住商不动产、21世纪、富房、乐远、 嘉丰、融易找房、信佑家、商立汇、房久久等12个新经纪品牌，900多家门店，6000多名经纪人持续为 东莞消费者提供安心服务。 房屋漏水问题一直是困扰广大业主的"老大难"，它不仅影响居住体验，还可能导致财产损失，甚至引发 邻里纠纷。面对这一行业顽疾，11月10日，贝壳平台级漏水服务承诺全国上线。这也意味着，即日起， 在贝壳平台成交签署房屋买卖合同的二手住宅买卖业务的客户，交房之前经纪人查明房屋主体结构内没 有漏水表象，但在交房之日起1年内，交易房屋主体结构 ...