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小语种导游迎来“春天”,餐厅服务员上演川剧变脸
第一财经· 2025-05-13 02:56
Core Viewpoint - The resurgence of inbound tourism in Shanghai has created significant opportunities for the tourism and hospitality sectors, leading to increased demand for multilingual guides and enhanced service offerings to cater to diverse international visitors [3][4][16]. Group 1: Inbound Tourism Growth - Inbound tourism orders during the recent "May Day" holiday surged by 130% year-on-year, with cities like Shanghai, Shenzhen, and Beijing becoming popular destinations [3]. - The demand for multilingual guides has increased sharply, particularly for languages such as Japanese, Korean, and Spanish, reflecting the growing diversity of inbound tourists [4][5]. Group 2: Changes in Service Requirements - Tourists are increasingly seeking personalized and themed travel experiences, which has raised the bar for tour guides' skills and knowledge [5]. - A new initiative in Shanghai aims to select "city ambassadors" who will not only guide but also provide specialized local knowledge and services [5]. Group 3: Restaurant Industry Adaptations - Restaurants like Haidilao have adapted to the influx of foreign tourists by incorporating performance elements such as traditional Chinese opera, enhancing the dining experience [8][10]. - The presence of international visitors has led to a 10% increase in overall revenue for some restaurants, with 25% of their customers being inbound tourists [10]. Group 4: Traditional Brands Innovating - Traditional establishments like the Green Wave Pavilion are witnessing a rise in foreign clientele, prompting them to diversify their service offerings and menu items to cater to different tastes [13][14]. - The Green Wave Pavilion has made significant adjustments to its menu and service style, including the introduction of shared dining options to accommodate foreign dining habits [15][16]. Group 5: Industry Insights - The continuous growth of inbound tourism is beneficial for various sectors, including culture, dining, accommodation, and shopping, creating new opportunities for industry professionals [16]. - There is a need for enhanced training in multilingual skills and the development of customized tourism products to better serve international visitors [16].
他们的故事|入境游火爆:小语种导游迎来“春天”,餐厅服务员上演川剧变脸
Di Yi Cai Jing· 2025-05-12 10:00
Group 1 - The resurgence of inbound tourism in Shanghai has created new business opportunities for the tourism and dining industries, leading to increased demand for multilingual tour guides and improved service quality [1][3] - During the recent "May Day" holiday, inbound travel orders surged by 130% year-on-year, with cities like Shanghai, Shenzhen, and Beijing becoming popular destinations [3] - Tour guides and travel agency staff have reported a significant increase in inbound tourist numbers, particularly from Japan, Thailand, and the United States, indicating a robust recovery in the inbound tourism market [3][4] Group 2 - The demand for multilingual tour guides has risen sharply, with a notable increase in tour groups from Japan, the Middle East, and various European countries [4] - Tour guides are now required to possess a broader range of skills, including the ability to customize itineraries and provide in-depth cultural insights to meet the evolving preferences of inbound tourists [4] - A new initiative, the Shanghai City Ambassador selection competition, aims to enhance the talent pool and improve service quality in the tourism sector [5][6] Group 3 - Restaurants, such as Hai Di Lao, have adapted their services to cater to the influx of foreign tourists, incorporating performance elements like Sichuan opera to enhance the dining experience [8][9] - The increase in inbound tourists has led to a 10% rise in overall revenue for some restaurants, with a significant portion of customers being international visitors [10] - Traditional dining establishments, referred to as "old brands," are innovating their offerings and service models to attract younger tourists and meet diverse culinary preferences [12][13] Group 4 - The continuous growth of inbound tourism is beneficial for various sectors, including culture, dining, accommodation, and shopping, providing opportunities for industry professionals to develop tailored products for international visitors [14] - There is a need for enhanced training in multilingual skills and the creation of customized tourism products to better serve the needs of inbound tourists [14]