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双站联动脉动城市 邮储温度润泽民生
Huan Qiu Wang· 2025-12-23 08:13
驿站内还精心布置特色茶室,为客户营造了温馨舒适的交流空间。今年以来,特色茶室已累计开展20余 场主题活动,接待客户500余人次,让金融服务成为传递知识、凝聚情感的人文渠道。 此外,依托中邮保险"保险+健康管理+养老"的服务生态,营业部同步打造了"中邮健康驿站",将专业健 康服务延伸至市民"家门口"。驿站内配备综合检测一体机、骨密度检测仪等智能设备,可免费为市民提 供多项基础健康检测服务,全面覆盖青少年儿童、职场人群、中老年群体的差异化健康需求。为做好健 康服务,营业部工作人员均经过专项培训,能够熟练协助客户操作检测设备,初步解读检测报告。 来源:环球网 近日,来到河南省三门峡市湖滨区崤山路,邮储银行三门峡市湖滨区支行营业部的"邮政绿"格外醒目。 作为获评"五星级网点"的金融服务窗口,该营业部创新打造"邮爱驿站"与中邮保险"健康驿站"双站联动 模式,将普惠金融、便民服务与健康关怀深度融合,为辖区居民绘就了一幅"金融+民生"的便民服务新 图景。 走进营业部大厅,"邮爱驿站"的标识清晰可见。驿站内便民设施一应俱全,为户外劳动者提供温暖后勤 保障。针对老年群体、残障人士等特殊客户,营业部在"邮爱驿站"基础上开通"绿色 ...
邮储银行四川省分行直属支行营业部:用心服务特殊群体 细致满足多元需求
Xin Lang Cai Jing· 2025-08-11 06:36
Core Viewpoint - The Sichuan Branch of Postal Savings Bank of China is committed to enhancing customer service by implementing innovative service models and optimizing processes, particularly for special groups such as the elderly, merchants, outdoor workers, and foreign nationals [1][6]. Group 1: Customer-Centric Services - The branch has introduced a "零钱包" service for convenient small change exchange, allowing customers to avoid long queues and even offering home exchange services, which has been well-received by local merchants and elderly clients [1]. - The branch has set up a dedicated "爱心窗口" with facilities like magnifying glasses and large print guides to assist elderly customers, demonstrating care and respect for their needs [3]. Group 2: Community Support Initiatives - A "邮爱驿站" has been established to provide outdoor workers and tourists with free drinking water, charging stations, and financial literacy materials, creating a comfortable resting area [4]. - The branch has implemented a "service to home" initiative for special groups, offering door-to-door services for tasks like password resets and account inquiries, addressing the practical difficulties faced by these customers [6]. Group 3: Efficient Services for Foreign Nationals - The branch has streamlined services for foreign clients by providing a dedicated green window for foreign-related services, facilitating personal account openings and currency exchange [5]. - Staff members are proficient in English, ensuring smooth communication with foreign customers and enhancing service efficiency [5].
“邮爱驿站”为特殊群体筑起暖心港湾
Nei Meng Gu Ri Bao· 2025-06-04 06:07
Core Points - The article highlights the initiatives taken by the Postal Savings Bank of China in Bayannur City to support outdoor workers, particularly sanitation workers and delivery personnel, by providing essential services such as rest areas, drinking water, and phone charging facilities [1][5] - The "Postal Love Station" serves as a community support platform, offering non-financial services to outdoor workers, the elderly, and special groups, enhancing their quality of life [5][6] - The bank has implemented a "Postal Love Station +" model, focusing on caring for sanitation workers while also educating them on financial safety and fraud prevention [5][6] Group 1 - The Postal Savings Bank of China organized activities to care for outdoor laborers, providing free rest areas and basic services [1][5] - The bank's lobby manager conducted a "Financial Safety Classroom" to educate outdoor workers on common fraud tactics and prevention methods [3][5] - The initiative has received positive feedback from local residents, promoting the integration of financial services with community governance [5] Group 2 - The "Postal Love Station" aims to provide a warm support system for outdoor workers and other vulnerable groups, allowing them to access free services during operational hours [5][6] - The bank plans to expand the coverage of the "Postal Love Station" and continue various public welfare activities to enhance community support [5][6] - The initiative reflects the bank's commitment to social responsibility and its mission to serve the community [5][6]
为外卖骑手打造暖心驿站
Jing Ji Ri Bao· 2025-05-26 22:19
Core Insights - The collaboration between Beijing Postal Company, Postal Savings Bank of China Beijing Branch, and JD Group marks the launch of the "Postal Love Station" initiative, aimed at supporting outdoor laborers such as delivery riders [2][3] - The "Postal Love Station" has established 328 locations across Beijing, providing essential services for outdoor workers, thereby promoting a culture of respect and care for laborers [2] - JD Group emphasizes its commitment to the welfare of delivery riders by offering comprehensive insurance benefits and creating a supportive environment through the "Postal Love Station" [2][3] Group 1 - The "Postal Love Station" initiative is a collaborative effort involving multiple stakeholders, including the Beijing Financial Union, to enhance the living conditions of outdoor laborers [2] - JD Group has a history of social responsibility, demonstrated through its rapid response during disasters and its ongoing support for urban supply chains [2] - The partnership between Postal Savings Bank and JD Group has evolved from business transactions to a focus on social responsibility, with plans to expand services for laborers [2][3] Group 2 - A delivery rider expressed gratitude for the new benefits and the establishment of the "Postal Love Station," highlighting the importance of having a place to rest and hydrate during work [3] - Future collaborations will focus on enhancing rider rights, career development, and emergency service networks, aiming to normalize the care for laborers in urban governance [3]
北京市邮政公司、邮储银行北京分行携手京东集团 为外卖骑手打造暖心驿站
Bei Jing Shang Bao· 2025-05-23 02:19
Core Viewpoint - The collaboration between Beijing Postal Company, Postal Savings Bank of China Beijing Branch, and JD Group aims to enhance support for outdoor laborers through the "Postal Love Station" initiative, providing essential services and promoting a culture of respect for labor [1][3]. Group 1: Initiative Overview - The "Postal Love Station" has established 328 locations across Beijing, offering services such as rest areas, drinking water, and climate control for outdoor workers like sanitation workers and delivery personnel [3]. - This initiative is a collaborative effort involving the Beijing Financial Trade Union, Beijing Postal Company, Postal Savings Bank of China Beijing Branch, and JD Group, emphasizing social responsibility and care for laborers [3]. Group 2: Corporate Responsibility - JD Group has a history of corporate social responsibility, demonstrated during the 2008 Wenchuan earthquake and through its logistics support during critical times, showcasing its commitment to community welfare [3]. - JD Group has initiated benefits for its delivery riders, including social insurance and health coverage, marking a significant step in enhancing worker rights and dignity [3]. Group 3: Future Collaboration - The partnership between Postal Savings Bank of China Beijing Branch and JD Group has evolved from business transactions to a focus on social responsibility, with plans to expand the "Postal Love Station" concept and collaborate with more social entities [5]. - Future cooperation will focus on rider rights protection, career development support, and emergency service networks, aiming to normalize care for laborers in urban governance [5].