Workflow
金汤花胶鸡锅
icon
Search documents
消费现场|海底捞的“金汤花胶鸡”,能熬出高端化的未来吗?
Hu Xiu· 2025-08-07 07:59
Core Insights - Haidilao is attempting to differentiate itself in the competitive hot pot market by launching a high-end restaurant concept, "Haidilao · Premium Store," which features upscale ingredients and a refined dining experience [1][5][6] - The high-end hot pot market is experiencing significant growth, with a reported increase of over 20% in market size for premium hot pot establishments in 2023, indicating a shift in consumer preferences towards unique experiences and high-quality ingredients [5][12] - The company faces challenges in redefining its service model to meet the expectations of high-end consumers, who demand a more personalized and anticipatory service experience compared to its traditional offerings [11][12] Market Trends - The hot pot industry is witnessing a polarization in pricing, with mid-range establishments facing intense competition while high-end options are thriving [5][12] - Over 65% of surveyed consumers are willing to pay a premium for unique experiences and top-tier ingredients, particularly for special occasions [5][12] Operational Challenges - The "Premium Store" aims for an average spending of over 500 yuan per customer, significantly higher than the typical 150 yuan at regular locations, necessitating a shift in operational strategy [6][12] - The company is implementing a cautious approach to expansion, focusing on limited reservations and avoiding mass-market replication to maintain exclusivity and value [12][13] - High operational costs, including premium location rents and upscale ingredient sourcing, pose significant financial challenges for the new concept [11][12]
锚定精致餐饮 海底捞全场景布局再进阶
Bei Jing Shang Bao· 2025-07-30 13:28
Core Insights - Haidilao has launched its first high-end "Selected Store" in Beijing, focusing on premium Cantonese hot pot with top-quality ingredients like Australian Wagyu M9+, Canadian abalone, and Alaskan king crab, aiming to create a refined dining experience [1][3][5] - The introduction of the Selected Store is seen as a strategic move to capture the emerging market for upscale dining, enhancing Haidilao's brand matrix and high-end image, potentially reshaping the competitive landscape of the high-end hot pot sector [1][14] Group 1: Store Concept and Offerings - The Selected Store features a sophisticated environment with a black-and-white color scheme, private dining rooms, and dedicated tea and cocktail areas, catering to a diverse clientele including office workers and business diners [3][5] - The menu emphasizes freshness, with signature broths made from high-quality ingredients and a seafood farming area for live catches, alongside premium offerings like Australian Wagyu and Spanish 5J ham [5][12] - Service quality is elevated with staff trained in fine dining etiquette, including tea masters and sommeliers from Michelin-starred backgrounds, aiming to provide an exquisite dining experience [5][12] Group 2: Consumer Response and Future Plans - The Selected Store has received enthusiastic consumer interest, with a reservation system initially in place to refine the dining experience, and it has since opened fully with high occupancy rates [7][11] - Future plans include optimizing the store model based on consumer feedback and potentially expanding services like private chef offerings, with a focus on major cities [7][10] Group 3: Broader Strategic Initiatives - The Selected Store is part of Haidilao's broader strategy to innovate and diversify its offerings, including the "Pomegranate Plan" aimed at incubating new restaurant brands and enhancing service innovation [10][11] - Haidilao's financial performance reflects its vitality, with 2024 revenues reaching 42.755 billion yuan, a 3.1% increase year-on-year, and a net profit of 4.7 billion yuan, up 4.6% [11][12] - The company is focusing on personalized dining experiences to meet the evolving demands of consumers, particularly in celebratory contexts, indicating a shift from traditional business dining to family and social gatherings [14][15]