Workflow
零钱包兑换
icon
Search documents
农行济南开元支行:优化支付服务,值守遥墙国际机场
Qi Lu Wan Bao· 2025-09-19 09:20
此次轮值工作,农行济南开元支行累计发放在鲁支付指南三十余份,这不仅是落实国家对外开放政策的 实际行动,更是推动山东高质量发展、提升国际竞争力的重要举措,展现了农行响应国家战略的主动性 和责任感。 为更好保障济南遥墙国际机场境外来宾支付服务体验,及时为境外来鲁人员提供优质高效的支付服务, 中国人民银行牵头组织各家银行机构值守济南遥墙国际机场,农行济南开元支行作为外币兑换网点,积 极响应参与,派出两名外语口语流利的客服经理赴机场轮值。 轮值期间,农行员工例行检查外币兑换机、存取款一体机等设备是否正常运行,与多名外国旅客沟通解 释零钱包兑换、银行卡绑定三方支付等业务,并协助两名游客找到网约车停靠地。 ...
筑牢现金支付防线 护航和谐金融环境
Sou Hu Cai Jing· 2025-05-11 22:22
Core Viewpoint - The article discusses the efforts of Postal Savings Bank of China in Ziyang City to combat the phenomenon of cash refusal, ensuring the legal status of the Renminbi and promoting a harmonious cash circulation environment during the "May Day" holiday [1][2][3][4]. Group 1: Multi-faceted Promotion - The bank organized a series of promotional activities around the theme "Cash service for the people, refusal of cash is illegal," utilizing 181 branches to distribute promotional materials and set up consultation desks [1]. - A cash service promotion team was formed to distribute leaflets in high-frequency cash usage areas, reminding merchants to accept cash payments legally [2]. - The bank emphasized the importance of cash payments by setting up promotional points in public service centers, highlighting relevant laws and regulations [2]. Group 2: Precise Engagement - The bank established communication channels with community merchants through liaison groups, enhancing their understanding of the legal status of the Renminbi [3]. - Merchants were informed about the bank's provision of "small denomination cash reserve" services to meet their reasonable cash needs [3]. - Regular follow-ups with merchants were conducted to track cash payment situations and address issues promptly [3]. Group 3: Long-term Supervision - The bank publicly announced contact information for reporting cash refusal incidents, committing to investigate and provide feedback on such reports on the same day [4]. - A cash service archive for merchants was created, with regular checks and follow-ups to ensure compliance [4]. - The promotional activities reached over 1,000 merchants and more than 30 public service windows, distributing over 3,000 promotional materials [4].